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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,054
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Colorado
1 review
0 helpful votes
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AWESOME!
August 30, 2024

Terrific attention to detail, definitely will be using them again

Date of experience: August 20, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Craig! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Not your standard chair
August 30, 2024

It was not a chair but a "lawn art" object, so it was difficult to closely fit the cover to it. The quality is quite good, and customer service was diligent in trying to get the best fit. I did not need side ventilation "pockets" with straps, but it came with them. I wish it did not, but no big deal.

Date of experience: August 20, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Good service
August 30, 2024

Company was very responsive with updates on the order. Good follow up

Date of experience: August 20, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you Joseph, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Fits perfect, look great.
August 30, 2024
Updated review

I had a specific idea for my cover. The design team worked to revise the design until it was exactly what I required. Highly recommended

Date of experience: August 20, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great Products, great website-easy to navigate and...
April 17, 2024
Previous review

Great Products, great website-easy to navigate and input information for custom orders. Excellent quality, my second and third orders are on their way...

Date of experience: April 7, 2024
Rhode Island
1 review
0 helpful votes
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Umbrella cover
August 30, 2024

Fits well. Telescopic pole for use was worthless. Can use, not sturdy enough

Date of experience: August 20, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Glynis! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great product
August 30, 2024

Pool table cover fit perfectly. Bought covers for large outdoor chairs in the past and that fit well too. Material feels of good quality as well as stitching.

Date of experience: August 20, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cynthia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Custom outdoor utility/food cart
August 30, 2024

Have ordered from Covers and All before and recently ordered a custom outdoor utility/food cart
Cover. Placing an order with Covers and All is quite easy and their selections of material, colors,
Tie-down options are great. This is my go-to-store when looking for any type of custom covers.

Date of experience: August 20, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Teri! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Excellent customer service
August 30, 2024
Updated review

I have ordered covers from Covers and All before and they have not disappointed. This new order I made for a table and chairs with a fire pit in the center presented a challenge. But the custom team communicated with me every step of the way with measurements/pics to get the best fit. It arrived just in time for a celebration of life party for my parents. The cover works well to protect the furniture from rain…and of course the rain came in right as the party ended! Everything worked as it should! Bravo team!

Date of experience: August 20, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Tracy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Awesome outdoor furniture covers!
June 16, 2021
Previous review

Covers arrived in great condition and work perfectly. Going to order another set for more outdoor furniture.

Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
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Excellent Work
August 30, 2024

The web site was easy to use and the whole process was seamless.

Date of experience: August 20, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Good experience
August 30, 2024

Product worked out well. Gives my pet a more peaceful sleep experience.

Date of experience: August 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rosemarie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Exactly as I ordered
August 30, 2024

The fire pit cover was exactly as I ordered and fit perfectly.

Date of experience: August 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Allyson! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great
August 30, 2024

Great and customer service was very respectful. Received item in the estimated time

Date of experience: August 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ralph! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Great for the price
August 30, 2024

Fit perfectly and have stood up to some strong storms already. Helps keep some of the summer heat out of the house too.

Date of experience: August 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

Maryland
1 review
0 helpful votes
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Sideboard Table
August 30, 2024

My new sideboard cover is made well and fits perfectly. Love the breathable fabric and the tie-down for when it gets windy. I'm so happy I found Covers & All. Would recommend.

Date of experience: August 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Carmen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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This single order was a test.
August 30, 2024

This single order was a test. I wanted to make sure the cover would arrive as expected, quality, etc.
When the cover arrived, it was closely inspected. Worked and looked exactly as I ordered.
So, I went ahead and ordered 6 more covers. All these covers are for my camper.
I expected in a few years, I will have to order these again.

Date of experience: August 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Scott! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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My Fire Pit Cover
August 30, 2024

I looked through different places to order a new cover for our fire pit and nothing seemed to be what I was looking for. With covers and all it was a piece of cake, and it's exactly what we wanted.

Date of experience: August 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Doug! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Very Thorough
August 30, 2024

The company called and emailed a lot to be sure of measurements so the cover would be right the first time. I like that so everyone's happy with the outcome. Thanks for being a great company!

Date of experience: August 19, 2024
California
1 review
0 helpful votes
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Repeat Customer
August 30, 2024

I've ordered many covers from Covers and All over the years, from simple off-the-shelf to complex custom covers. All are still going strong. Enough said,

Date of experience: August 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Graeme! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Quality
August 30, 2024

Quality piece. Fits well. Was happy with the overall experience.

Date of experience: August 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

Wisconsin
1 review
0 helpful votes
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Amazing product!
August 30, 2024
Updated review

This is my third order of product from Covers & All and we are super happy with every purchase!

Date of experience: August 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Tamara! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy ordering process!
November 29, 2020
Previous review

Easy ordering process!

Date of experience: November 29, 2020