On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The quality of the material is good but, as other reviews it was not made to the dimensions i gave.
Way too big!
It was difficult to complete the order in a timely manner because of the custom sizes.
Thank you Saundra, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Tried to make other cheaper options work - but to no avail. Better to spend the extra money and get a good fit to start with.
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order site, great guide for measuring. Great quality product
Hey Michele! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Excellent quality. This is my second purchase from Covers & All. Happy customer!
Hey Brenda! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Nice fit. It seems hardy and I like the color and the shape. And the toggles
Hello Jeffrey, Thank you for your feedback. We are glad to know that you are happy with the product you received. May I kindly ask you to reconsider your rating based on your experience? A positive rating will encourage us to continue providing quality products and efficient service to every customer. If you have any other concerns, please feel free to contact us.
This is the second cover I bought in the last year. The first was for a pizza oven sitting on top of a portable SS table. I measured as per the instruction on the website. Then I measured again with the same results. It fit better than I expected so I order one for my grill. That one also fits like it came with the grill. I would definitely order from them again.
Hey Eugene! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent product, quality craftsmanship and materials. Custom order fit like a glove. Thank you
Hey Timothy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Always satisfied with your product printed logo was amazing
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I like being able to purchase quality merchandise that is custom and reasonably priced.
Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Overall great experience! The quality and fit are very nice and super reasonable price!
I doubt I'll ever have to buy replacements.
The measurement I gave you 80x80x80 should have been the sail size not from the metal tip to tip
They are too small but I will find a place for them since I hate returning anything
Thanks
Hi Sandy! Thank you for the feedback! We sincerely apologize for any inconvenience that has been caused to you. Please note that the sail measurement is taken from D-ring to D-ring. As mentioned in our 'How to Measure' guide, if accessories are not purchased, the length and width of the sunshade sail may reduce by 3-4 inches due to the stretchable nature of the material. We value your feedback and will consider it for a better experience in future. If you have any further concerns, please feel free to reach out.
Hey Craig! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was not a chair but a "lawn art" object, so it was difficult to closely fit the cover to it. The quality is quite good, and customer service was diligent in trying to get the best fit. I did not need side ventilation "pockets" with straps, but it came with them. I wish it did not, but no big deal.
Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Company was very responsive with updates on the order. Good follow up
Thank you Joseph, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I had a specific idea for my cover. The design team worked to revise the design until it was exactly what I required. Highly recommended
Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great Products, great website-easy to navigate and input information for custom orders. Excellent quality, my second and third orders are on their way...
Fits well. Telescopic pole for use was worthless. Can use, not sturdy enough
Hey Glynis! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Pool table cover fit perfectly. Bought covers for large outdoor chairs in the past and that fit well too. Material feels of good quality as well as stitching.
Hey Cynthia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Have ordered from Covers and All before and recently ordered a custom outdoor utility/food cart
Cover. Placing an order with Covers and All is quite easy and their selections of material, colors,
Tie-down options are great. This is my go-to-store when looking for any type of custom covers.
Hey Teri! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have ordered covers from Covers and All before and they have not disappointed. This new order I made for a table and chairs with a fire pit in the center presented a challenge. But the custom team communicated with me every step of the way with measurements/pics to get the best fit. It arrived just in time for a celebration of life party for my parents. The cover works well to protect the furniture from rain…and of course the rain came in right as the party ended! Everything worked as it should! Bravo team!
Hey Tracy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers arrived in great condition and work perfectly. Going to order another set for more outdoor furniture.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Neal, thank you for sharing your feedback we really appreciate it. We would like to clarify that the cover was made according to your specifications, and the order was processed after receiving your approval. We also want to thank you for your positive feedback on the product quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!