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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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This is my third order of product from Covers & All and we are super happy with every purchase!
Great product and people. Very quick turn around time for my custom design
Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Delivered was on time, unfortunately the covers are too right and barely fit. It would be nice if during the order an additional margin was recommended to make sure that the covers fit.
We are sorry to learn about the inconvenience, Damien! Not to worry—we're here to help. Please share your concern with us on [email protected] so that we can assist you in resolving the issue.
The custom screen size is good, but the Velcro closure isn't good - you can't open it to come in & out.
Hi Ginger! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
So far good, and you did a great job w/a patio furniture cover!
Products are great, however they are not labeled and we ordered a variety of different sizes so I am not sure how to differentiate them so now I will have to label and differentiate them.
Hi Chris, thank you for your feedback—we truly appreciate your time. We want to let you know that we include a taffeta label sewn inside the cover, which features the product number (e.g., COV1238620_1). This label will help you differentiate between products. Thank you for bringing this to our attention.
I ordered it to be 10' 2' in length and it was cut to 9' so it was too short and did not work for what I intended it to.
We sincerely apologize for the inconvenience caused to you. If there is any issue from our end while manufacturing the product, kindly reach out to us on [email protected]. Our team would be able to help you.
A dining bench seat cushion in our RV got sliced and I couldn't be more pleased with the cover from Covers & All. It fits the cushion perfectly and is top quality canvassy fabric. Amazing value for a custom dimension large cover with zipper at less than $35!
Hey Ingrid! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to use website with best prices on comparable products to other competitors
Hey Jayme! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Please don't require this. Keep it simple with just ratings that people can click on saying highly satisfied, just what I expected, etc. Typing it myself is asking too much. You will get more feedback then.
Thank you for your rating. We have forwarded your feedback to relevant team; they will check and take an appropriate action on the same.
They were very thorough in determining the dimensions and needs with several mock-ups and confirmation emails with photos etc. The product fit perfect, I was only disappointed in the color because I thought is was going to be black. The blue is very bright and stands out on the back of my RV, which not very desirable when staying at RV parks.
Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We had one problem that we believe is do to Fed X handling when handing off to US post office. It looks like postage label fell off and we had to go the post office to pay for shipping. This may be because the wrapping on our order order was very slick plastic. This was a minor problem that we cannot fault Covers and ALL for.
Hi Robert! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Quality of tarp was even higher than expected and received a week earlier than estimated. I had a question about the order and it was promptly addressed.
Hey Brian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was charged tax when it is Ohio Tax Free Celebration (7/30/24 - 8/8/24). I have purchased over 2 dozen items online during this time and it was the first website that didn't remove the tax.
Such an easy way to order to fit my pillows exactly. Didn't take long either!
Hey Kaja! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered 4 customized pieces for my patio furniture. I liked the communication about making sure I had the correct size, however they're not long enough and when I pull on the cords to tighten, they're so stiff, I can't pull the cords tight enough. Also I thought I ordered all black, but the table cover is gray for some reason. All in all though the covers fit nicely and will protect my furniture very well.
We are sorry to learn about the inconvenience, Sheri! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.
Great customer service and easy to order on the site. This was exactly what I was looking for.
Hey Marni! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I was having issues with my Rheumatoid Arthritis, so measuring was difficult for me. The customer service representative was so kind and patient with me, as I had to remeasure several times to get it right. The quality of the material and the sewing of the covers I received is excellent. I would highly recommend this company and its products and services!
Hey Michele! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I loved that I could customized the furniture cover. It is great quality and heavy duty fabric with one side waterproof. Well made!
The website was a little confusing when I had to communicate with you. I had to always post a picture in the reply box for it to work. Very detailed questions and comments from you. Appreciative.
Hey Yvonne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great customer service and attention to details. I overlooked a few measurements, and the design team caught it and corrected it before production.
Cover came quickly after production. Great quality and great experience. Will definitely use them again.
It fit perfectly, communication was wonderful when I forgot to check a few boxes off.
Hey Sarah! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Difficult getting the first cover made correctly, but I was glad I had people to talk with and very responsive to calls and emails.
Hello Susan, thank you for your feedback. We're pleased to hear that you're satisfied with the product quality and our service. However, we apologize for the inconvenience you experienced during the process of getting the first cover made. We appreciate your input and will definitely take it into account to improve our customer experience. If you have any further concerns, please don't hesitate to reach out to us.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Tamara! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!