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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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North Carolina
1 review
0 helpful votes
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Great cover
September 6, 2024

Cover is great. Seems high quality and fits our swing well. Good design

Date of experience: August 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Micah! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Great product
September 6, 2024

Cover was delivered promptly. Was super impressed with the quality of the grill cover I ordered. Very heavy duty cover, I expect it will last for many years.

Date of experience: August 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Charlotte! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Perfect fit
September 6, 2024
Updated review

The covers fit beautifully on our oddly shaped cushions. They worked hard to get the dimensions and specs exactly right. The covers are water repellent and look great!

Date of experience: August 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jonelle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to order
June 12, 2023
Previous review

Easy to order. More photos of cushions and fabric options on your site would be very helpful.

Date of experience: June 12, 2023
Colorado
1 review
0 helpful votes
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Look and fit great
September 6, 2024

Great range of cover shape options. Took a while to land on the one best for me. The result was worth it.

Date of experience: August 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Don! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Custom cover product
September 6, 2024

Delivered timely and of the desire quality. It is exactly what I ordered.

Date of experience: August 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
3 reviews
0 helpful votes
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This cover is perfect!
September 6, 2024

This cover fits our popcorn maker perfectly. The dimensions are exactly as ordered and the material is sturdy. I am very satisfied and would order again. Highly recommend!

Date of experience: August 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Catherine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Love them
September 6, 2024

Every time I use this company I am satisfied. I love how the covers fit my items.

Date of experience: August 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ronald! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Outdoor Couch Cover
September 6, 2024

An amazing cover that is easy to put on and take off and protects very well.

Date of experience: August 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Adam! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Good Product
September 6, 2024

I have purchased several chair and table covers from Covers and All. All of them have been a good fit and are made from good material.

Date of experience: August 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bob! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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100% Satisfied
September 6, 2024

Easy On line ordering. Great customer service. Fast turn around time. Very good quality.

Date of experience: August 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Philip! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Great Storage Bag!
September 6, 2024

Very pleased with the quality and service we received in ordering this product.

Date of experience: August 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Geno! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Spain
1 review
0 helpful votes
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Great product
September 6, 2024

Easy to navigate website with good prices, speedy delivery of quality product

Date of experience: August 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

New York
1 review
0 helpful votes
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First Time experience
September 6, 2024

I ordered a cover for my fire pit that I could have bought elsewhere but i wanted to see your product because i will be looking for a vender to prepare a cover for my gazebo. I may be contacting you in the new year to discuss.

Date of experience: August 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, for the review! Please be assured that we always deliver products according to our customer's requirements. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Cover + logo for a great price!
September 6, 2024

Great prices and customer service. I'm very happy with my cover and was really excited to get a custom logo on it just for fun. The price made it very hard to resist.

Date of experience: August 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ernest! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Misleading color
September 6, 2024

I ordered the stripes color which appeared to be just black-and-white wide stripes on the website, but when I received the cushion, it was black, white and gray skinnier stripes.

Date of experience: August 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear esteemed customer, we are grateful for your effort in sharing your feedback with us. We regret any inconvenience caused and comprehend your dissatisfaction with the query you raised. Regrettably, we were unable to locate pertinent information to address your concerns and offer prompt aid. Please be informed that our escalation team is readily accessible to offer support, and we acknowledge your situation. We kindly urge you to log in to our website and raise a ticket, and our team will respond within 24-48 hours. Thank you for your cooperation and understanding.

California
1 review
0 helpful votes
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Perfect made to order cover!
September 6, 2024

Needed a cover for our outdoor bed. They made it fast, perfectly to specs and the material is everything we hoped for to protect our bed in any weather.

Date of experience: August 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Margaret! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
2 reviews
0 helpful votes
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Awesome Cover
September 6, 2024

Very satisfied with our cover. Quality material, heavy duty, a quality zipper, & overall a well made product that I'm sure will provide years of good service. No regrets on this purchase.

Date of experience: August 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Clarence! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Excellent service, quick response.
September 6, 2024

It was short and sweet to the point. Easy interaction with customer service.

Date of experience: August 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our customer service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Louisiana
1 review
0 helpful votes
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Great experience!
September 6, 2024
Updated review

The Covers and All team is fantastic. They asked the best questions and completed the order perfectly. Great quality.

Date of experience: August 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rita! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great covers and service!
April 19, 2023
Previous review

Great covers and service!

Date of experience: April 19, 2023
California
1 review
0 helpful votes
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Perfect Fit
September 6, 2024

Had a very positive experience with this company. We corresponded by email a few times to make sure measurements were accurate so they could give me the best fit.

Date of experience: August 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dianne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!