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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Cover did not fit the chair. It's very big and pools rainwater. When I called about a replacement they talked to me but no one has reached out to make it right.
Yes, I noticed that the form says there's an extra 1-2" leeway. Maybe for very tall objects like grills and such, a little leeway like that would be nice to help get it on. I chose not to "lie" and scale down the measured size of my skylight because I figured this company knows best, this is their whole thing, if they say and extra 1-2" leeway on top of the measurement is best, I trust them.
However, the cover I received is way too big. Even pulling the drawstrings as tight as they go (which unfortunately doesn't make a huge difference, they're not very good), it's still way too big. The skylights are only 2" tall, so the tightness of the drawstring is really the only thing keeping it on. If I put these on, they'd just fly away at the first sign of wind.
Hey Brian! Thank you for reaching out and sharing your experience with us. We apologize for the inconvenience you've faced with the fit. It’s important to us that our products meet your expectations. While the additional 1-2 inches is intended to ensure ease of installation, We understand that in your case, it has led to a cover that is too loose. Your feedback regarding the drawstrings is also appreciated, and we will pass that along to our product team for review. If you still have issue with your product. Your satisfaction is our top priority, and we’re here to ensure you receive the best possible product. Please let me know how you would like to proceed.
Helpful when ordering, good recommendations, excellent customer service. Thanks
Hey Cindy! We are delighted to hear that you are pleased with your overall experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very happy with the service and the quality of the product I received.
Love that I can custom order covers for my outdoor items! Highly recommend!
Hey Richard! We are delighted to hear that you are pleased with your experience with us. We apologies for the fitting issues. In case you need any help regarding this please feel free to contact. Your satisfaction is our topmost priority. If you have any questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I enjoyed being able to order a custom product that meets my needs and prolongs the usefulness of my ottoman (purchased an ottoman cover).
The material for our sectional cover is outstanding. The fit is extremely loose. We triple checked our measurements before purchasing. For the custom price, we expected a custom cover.
Hey Patricia! Thank you for your feedback. We're glad to hear that you’re pleased with the material quality; however, we apologize for the fit not meeting your expectations. It’s important to us that our customers receive a cover that fits perfectly. If you're open to it, we would love to assist you in resolving this issue. Please double-check the measurements you provided, and if there are any discrepancies, please feel free to contact us. Your satisfaction is our priority, and we want to ensure you’re completely happy with your purchase. Please let me know how you would like to proceed.
Like the looks of product online but website is hard to navigate
Hey Matthew! Thank you for your feedback! We're glad to hear you like the look of our products. I apologize for any difficulty you experienced navigating the website. We are continuously working to improve the user experience and appreciate your input. If there's anything specific we can help you with, feel free to reach out.
Was easy to get the measurements. Cover showed up fairly quick and the fit was perfect. Would highly recommend.
Hey Tony! We are delighted to hear that you are pleased with our ordering process with product fit and fast service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hello! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.
Website was easy to use and clear on how to measure. Cover for the fire pit fits like a glove.
Great quality and material, reasonable price. Easy to communicate
Hey Andrey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent service. Items purchased exactly as described. Will definitely do business with company in again.
Hey Barb! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I had to call to inquire about not receiving notice of shipping date and not receiving product on date stated on confirmation. I also had to call because there were no instructions enclosed with the item! The agent had to email them to me immediately, as I had help tlat my home to hang the 90 inch blind.
Hey Lynne! Thank you for sharing your experience with us. We apologize for the inconvenience you encountered regarding the shipping notification and the lack of instructions for your product. We're glad to hear that our agent was able to assist you promptly. We strive to provide a seamless experience, and your feedback helps us improve. If you have any further questions or need additional assistance, please feel free to reach out. We truly value your input, and if you find the product meets your expectations once installed, we would greatly appreciate it if you could consider updating your review to reflect a 5-star rating.
I haven't installed the curtain yet, but I'm happy the order arrived so quickly.
Hey Wendy! Thank you for your review! We're glad to hear that your order arrived quickly. We understand that you haven't installed the curtain yet, but we hope that once you do, you'll be even more satisfied with your purchase. If you have any questions during the installation or need assistance, please don't hesitate to reach out. Your feedback is important to us, and if you find the curtain meets your expectations, we would greatly appreciate a 5-star review as it represents the highest level of satisfaction.
Quality covers. Good experience overall. Will use this again.
Hey Matt! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order. Price very competitive. Cover fit perfectly. Highly recommend this company.
Hey Bill! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The custom shape and size mesh tarp I ordered to use as a pool leaf cover was about half the price of some competitor's products but a much higher quality. While not designed specifically as a leaf cover, this mesh tarp is the perfect weight and mesh density, much better than other leaf covers on the market.
Hey Bob! We are delighted to hear that you are pleased with our product and ordering experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good, they followed up in a quick manner. Were open to fixing a delivery issues we had
Thank you Steve, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Product came very quickly and was exactly what I needed. The product is made very well
Hey Perry! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mathew, thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Our team has already reached out to you with the best possible resolution. Please check your email, including your junk or spam folders, as the message was sent from "[email protected]". We’re awaiting your response to move forward.