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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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This is the third cover I ordered from Cover & All, and all three have been good fits for my outdoor furniture. The material is sturdy and attractive. I made the mistake of not ordering grommets for better securing the bottom, but that was my fault, so pay attention to the details when ordering!
This was very easy to use. Just pick your style and give the measurements and you're good to. So easy and they fit perfectly. And I received them very fast.
Hey Cindy! We are delighted to hear that you are pleased with your overall experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cover fits well and grommets with line work well to keep it in place.
Hey Kathe! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
User-friendly ordering. Product arrived timely. Good quality.
Hey Richard! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Cannot figure out how to make the straps secure. They do not hold when you cinch the straps. The cover fits fine. I purchased the BoatCover062 boat cover for my Aire Tandem Outfitter IK. The straps have these buckles that do not hold the strap tight. You pull on the strap and it slides right out of the buckle. A kayak tie down type of strap would be preferable. I have no idea how to use the straps included with the cover.
Hey Anthony! Thank you for your feedback. However, we apologize for the confusion and inconvenience caused by the tie-down straps. It sounds like the buckles might not be securing the straps properly. For this issue we suggest you to log into your account and raise a ticket regarding this order so we can provide guidance on securing the straps or discuss alternative solutions. Please don’t hesitate to reach out for assistance. We are here to ensure you're satisfied with your cover!
The cover is well done, and the materials used are of good quality. My only concern is that they suggested adding inches to my measurement, which resulted in a measurement that was much bigger than I needed.
Hey Juan! We are delighted to hear that you are pleased with our product quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Love this new boat cover and quality, worth every penny, A custom cover would have cost me $2k and while this is not a custom fit, with it's thought-out designed it fits securely and snuggly. And looks great too on my 26 ft Formula bow rider.
Hey Dow! Thank you for your wonderful feedback. We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Ann! We are delighted to hear that you are pleased with our product and fast service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Te product I purchased appears to be a good quality. It hopefully will serve its purpose.
Hey Dana! We are delighted to hear that you are pleased with our product experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
When I finally got the cover which took forever to get. I am very happy with the quality of the cover. It is very well made. The main problem was the language barrier with the customer service reps and the computer emails were not sent right and we could not find them unless we typed cover and all on the search bar.
Hi Bill! Thank you for sharing your feedback. We're glad to hear that you're happy with the quality of the cover! However, we sincerely apologize for any inconvenience caused. We will continue working to improve the process, including how our emails are delivered. We also made a follow-up call, but it seems we did not receive a response. Your feedback helps us get better and we will consider it for a better experience in future.
Easy and helpful. Built a custom cover for my sauna. Will definitely order again
Hey Ryan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Quick production and shipping. Exactly as ordered. The covers are built with quality materials.
Hey Adam! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The experience was frustrating from beginning to end.
Including this survey. Stop emailing please.
Hello Dianna, we apologize for the inconvenience you've experienced. We strive to provide efficient service to every customer, and it's unfortunate that you encountered an issue. After reviewing your order, we can confirm that the product was shipped according to the approved working drawing. However, we will pass along your feedback regarding the emails and service to the appropriate team to help improve the customer experience.
Hey Steve! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The order came in on time and the packaging was undamaged. The covers were super easy to put on my cushions and they look perfect.
Hey Renee! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The quality, stitching and overall fit is great. The measuring and buying experience was easy and the final product looks like it will do what I need. Thanks!
Hey Jason! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I hada special order as I needed the order as tax exempt. It felt like the sales reps on the phone did not know what to do for the order.
Hi Ashlan! Thank you for your feedback. We're sorry for any inconvenience caused. We will review this situation with our team to ensure they are better equipped to handle special orders in the future. Your feedback is valuable in helping us improve our processes.If there are any further steps you need for the tax-exempt process, please reply to our last email, and our team will assist you promptly.
When I ordered the covers, a total of 5, I followed the measuring instructions provided. I was given a delivery date, but they were not delivered for a month after that & here's why. My outdoor couch had a little curved back and the middle section is pie shaped. They had a couple of intial questions about the measurements, then questions upon questions were asked about measurements, which I understand, but they were being asked one at a time. I would answer the question and a couple days later another question arose. A lot of these questions could have be asked at one time instead of one at a time, which led to the month long wait for the covers.
Besides that, the covers are great, great materia and appears will last a long time. Overall well worth it a good product
Hey Edward, Thank you for your feedback. We understand your situation and recognize that there was a significant delay with your order. We sincerely apologize if any errors occurred on our part. According to your request, the grommets were placed as specified, but there was a subsequent change involving the bottom of the cover. Additionally, the width for the rectangular ottoman was provided later, which contributed to the delay. We attempted to reach you by phone, but the call went to voicemail. We always aim to deliver the best service, but due to the customized nature and the need for a perfect fit, we ensure all details are confirmed before production to avoid any issues. If you need further information or face any issues with the product, please don't hesitate to contact us.
I ordered covers for our camper dinette cushions as I could find or afford them from campet stores. The cost was very reasonable and color choice options were great. I reviewed the covets and am thrilled with the quality, fit, and color. These covers will do a much better job in the camper then the originals. I would recommend replacing camper dinette cushion covers with these covers. You'll love the quality and workmanship.
Hey Jennifer! Thank you for sharing your positive experience with us! We’re delighted to hear that you’re thrilled with the quality, fit, and color of the covers you ordered for your camper dinette cushions. It’s wonderful to know that our products met your expectations, especially in terms of affordability and selection. Your recommendation means a lot to us, and we’re grateful for your trust in our workmanship. If you have any further needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again!
Ordering was fairly easy, cost a bit high for the cover. Cover seems fairly heavy and durable. Fit on the fire pit is a little big, could be a little tighter.
Hey Randall! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Trina! Thank you for your continued trust. We're pleased to hear that all three covers have been a great fit for your outdoor furniture and that you're satisfied with the material quality. It's fantastic to know that you're enjoying the durability and design of our covers. Thank you for your note regarding the grommets. We always encourage customers to review the available customization options carefully to ensure the perfect solution for their needs. If you ever have questions or need assistance with future orders, we're here to help!