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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
1 review
0 helpful votes
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Nice product nice price
October 8, 2024

Smooth easy ordering process. I will definitely buy again!

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jody! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Great service
October 7, 2024

Ordering was a breeze and the items were delivered earlier than originally estimated. Would buy again

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ronald! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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We were happy with our purchase. I didn't realize that the material I ordered was so different from what I had but I like the new one better. Now I'm trying to decide if I should replace the rest and not just the one that was damaged! LOL

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tressie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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I am a repeat customer because Covers & All exceed my expectation every time!

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bob! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Frequent Flier
October 7, 2024

I just received my fourth order from Covers&all. They have become my "go to" provider of covers. All the covers I order are custom made to specifically handle multiple pieces of outdoor furniture I have on many decks around my main residence and my vacation home. After the first order, I realized that the products are accurately built with very durable materials, and I have never received a cover that didn't meet my now very high expectations. I will continue to shop here whenever the need arises.

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dean! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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We order ay 40" by 22"custom patio tabel cover. Fots rally well, looks great and seems very durable.

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Schreiber! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arkansas
1 review
0 helpful votes
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HIGHLY RECOMMENDED! The entire process from ordering online (step by step, easy to follow instructions on how to measure), status of the order, to delivery was excellent. The quality of our furniture covers are exceptional. All that. And reasonably priced. They were just what we were looking for. You can't go wrong buying from Quality & All.

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Greg! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Great
October 7, 2024

My experience with this company was great And I will use them again

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dave! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Great Cover
October 7, 2024

I did a lot of looking and glad I landed on this cover. It was for a custom swing day bed and it fit perfect. I will be ordering more covers for the rest of my outdoor furniture.

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Casey! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Covers
October 7, 2024

The covers are exactly what I needed and shipped fast. Thanks!

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Emily! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Umbrella cover
October 7, 2024

I have a double-sided umbrella I needed a custom cover for. Cover & All sent several measurement drawings to verify all the measurements were correct. It turned out perfect.

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Allen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Great place for custom covers
October 7, 2024

Great cover and great price! Will be using them again for sure!

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Logan! We are delighted to hear that you are pleased with our product and pricing!. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Thanks for covering my furniture!
October 7, 2024

Exactly what we needed and ordered. Simple enough! Thanks!

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jacquelyn! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Quality
October 7, 2024

I am impressed on the quality and the exactness of the fit. It is important to give the website accurate dimensions when ordering

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
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Review
October 7, 2024

Very pleased with product and speed that order is as received.

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jennifer! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Outdoor furniture covers
October 7, 2024

Website is very easy to navigate. Product descriptions are accurate. Instructions for measurement very clear.

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Patricia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Ma
October 7, 2024

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Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Colleen! We are obliged to receive 5-star rating from you. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Great
October 7, 2024

Bought three times. Spent more for best fabric. I do love it. The fabric I wish was easier to keep clean pollen really covers it. Indoors my fabric is hard to clean on my poker table from cat dander. Who else would you buy from though?

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Amanda! Thank you for your feedback and for choosing us for your purchases! We're glad to hear you love the fabric. Your feedback is valuable to us. If you need additional assistance, feel free to reach out. We appreciate your loyalty and look forward to serving you again in the future!

Nevada
1 review
0 helpful votes
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Outdoor Pizza Oven Cover
October 7, 2024

Your designers had some questions for us about our cover, so they emailed us. We answered their questions, then they had more questions. We had a total of three email exchanges, but in the end, everything worked out perfectly. Our cover for our outdoor pizza oven was made and it fits perfectly! We couldn't be more pleased! Thank you for being so deliberate in getting the details correct to make the cover fit correctly!

Date of experience: September 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
2 reviews
0 helpful votes
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October 7, 2024

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Date of experience: September 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.