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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Washington
1 review
0 helpful votes
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Great product on fit and price
October 10, 2024

Easy to order and fast shipping made it a dream to work with this company

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Roddy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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This cover fits perfectly!
October 10, 2024

I loved that before making it. You followed up per the image to see if I wanted a slot for the cord!

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Charlene! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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Product
October 10, 2024

All was as expected one spring broke at install. Really like the concrete anchors. Thanks

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Keith, thank you for your feedback! We’re happy to hear that you're pleased with the product and the concrete anchors. However, we’re sorry to learn that one of the springs broke during installation. Rest assured; we include a few extra pieces of hardware to cover such situations. If you have any other concerns, don’t hesitate to reach out to our customer support team via phone or chat—we’re here to help!

Arizona
1 review
0 helpful votes
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Great product so far
October 10, 2024

All thw covers that were ordered have been correct and fit well. Now to see how well they hold up to the Arizona sun.

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shane! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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High quality, very quick delivery.
October 10, 2024

I was pleasantly surprised at not only how quickly the custom cover was delivered, but also the quality of the material.

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Easy self explanatory price point is great quality is very high

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christine! Thank you for your feedback! We're glad to hear that you found the ordering process easy and the pricing and quality to your satisfaction. It sounds like you're waiting for the right time to start using your cover, and we hope it exceeds your expectations once you do. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

Montana
1 review
0 helpful votes
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I ordered these tarps in an odd size, 2 feet wide and 30 feet long, so I could add snaps to them and turn them into custom skirting for my RV for the winter. Ordering was easy, a coupon saved a lot of money, shipping was fast, and I am extremely happy with the quality of the product. Very heavy duty, very strong, feels like it will hold up for many winters. Very good experience overall. I would confidently buy again.

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ethan! Thank you for sharing your fantastic experience with us! We’re delighted to hear that our custom tarps met your expectations and that the ordering process was easy for you. It’s great to know that you found a way to creatively use them for your RV skirting this winter. We pride ourselves on providing high-quality products and fast delivery, so it’s wonderful to hear your positive feedback. If you have any questions or need assistance with future orders, please don’t hesitate to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Recheck of the Specs
October 9, 2024

I was very happy that customer service reached out to reconfirm the specification measurements for my order. It came out perfectly. Happy with the product s.

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you Kay, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Great Service
October 9, 2024

It was a very good & easy ordering process & fast delivery. Highly recommend 👌

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product, service ad ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Good quality and fit
October 9, 2024

Looks like it will be durable! Hopefully it will withstand the winter!

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Barb! We are delighted to hear that you are pleased with our product quality and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Exactly as ordered.
October 9, 2024

Very good customer care. I can't complain about the order to delivery process.

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jim! We are delighted to hear that you are pleased with our overall service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
2 reviews
0 helpful votes
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I needed help, and they were there for me. The service person was willing to do more than I needed!

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you Donna, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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10/10 buying again
October 9, 2024

This is the 3rd custom cover I have order and it is just as great as the others before it! Perfect fit with strong material that can withstand the seasons. And very reasonably priced!

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Reina! Thank you for your continued support. We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Sri Lanka
1 review
0 helpful votes
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Great product
October 9, 2024

Excellent quality, I'm very satisfied. Thank you………………..

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Carlos! We are delighted to hear that you are pleased with our product and it's quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Custom fire pit cover
October 9, 2024

My cover fits perfectly and has stayed put with heavy wind gusts. It looks very nice and it's simple to put on and take off.

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kristy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
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Fantastic quality tarp
October 9, 2024

I was looking for a custom tarp to winterized my back yard gazebo when I found this site online. It was exactly what I was looking for a very heavy weather proof tarp custom sized for my needs. The order process was simple, the shipping was fast and I am very pleased with the quality of the product. Great job will keep you in mind for future orders.

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lindsay! Thank you for your wonderful review! We’re thrilled to hear that you found the perfect custom tarp for your backyard gazebo. It’s great to know that our order process met your expectations and that you're pleased with the quality. We appreciate your support and look forward to assisting you with any future orders. If you have any questions or need further assistance, feel free to reach out!

Florida
1 review
0 helpful votes
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Great product
October 9, 2024

This is my second cover since I replaced my grill w a griddle. Since it's my second, that says it all. Recommended

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shaun! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Great patio cushions!
October 9, 2024

I bought patio furniture from Lowe's, cushions were flat in six months, I ordered new ones from here and they are great! Super comfortable and Over two years old and haven't flattened at all. So satisfied that I ordered the back cushions and matching covers later. Super comfortable and the covers look great. Great quality and worth the price because they last.

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Wiltz! Thank you so much for your fantastic feedback! We're thrilled to hear that you're satisfied with your patio cushions and that they’ve held up so well over the past two years. It’s great to know that our products are providing the comfort and quality you expected. If you ever need assistance or have any questions about future orders, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Kansas
1 review
0 helpful votes
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Terrific quality
October 9, 2024

Easy to use website. The quality of the product was excellent!

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Beverly! We are delighted to hear that you are pleased with our product and website. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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Sizing Incorrect
October 9, 2024

Exact measurements given. Website said that item could be 1 to 2 inches bigger that measurements given, but they came almost 3 inches less measurements given in width.

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brad! Thank you for reaching out and bringing this issue to our attention. We're sorry to hear that the cover you received did not match your specified measurements. We understand how important it is for custom covers to fit perfectly. To resolve this, could you please raise a ticket from your account regarding this. So that our team to investigate what went wrong and ensure that we can rectify the situation. Thank you for your patience, and we look forward to resolving this for you!