Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,041
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Illinois
2 reviews
0 helpful votes
Follow Mary T.
Unfollow Mary T.
Share Review
Report Review

Happy
November 3, 2024

Item arrived on time and as described. Quality material and workmanship.

Date of experience: October 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
Follow Cyndi U.
Unfollow Cyndi U.
Share Review
Report Review

Fit
November 3, 2024
Updated review

It doesn't fit snug like my last covers I ordered. It shows a couple wrinkles

Date of experience: October 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cindi! Thank you for your feedback regarding the fit of your cover. We're sorry to hear that it’s not snug like your previous order and that you’re seeing some wrinkles. To help improve the fit, we recommend checking the measurements to ensure they align with your furniture. Sometimes, covers may appear loose initially but can settle into place after a short period. If you need any further assistance, don't hesitate to get in touch!


Cushion covers
September 18, 2024
Previous review

The website was user friendly and the shipping was quick…..

Date of experience: September 7, 2024
Hawaii
1 review
0 helpful votes
Follow Debbie Z.
Unfollow Debbie Z.
Share Review
Report Review

I would definitely shop here again because I know I will receive an outstanding product!

Date of experience: October 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Debbie! Thank you for your support. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
Follow Ken Q.
Unfollow Ken Q.
Share Review
Report Review

The cover fit the couch perfectly.
November 3, 2024

The interaction between Covers & All went well to insure that the product fit the couch.

Date of experience: October 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ken! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
Follow Michael D.
Unfollow Michael D.
Share Review
Report Review

Outdoor furniture cover
November 3, 2024

It was simple, gave my measurements of what I needed and it fit perfect

Date of experience: October 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
Follow William P.
Unfollow William P.
Share Review
Report Review

Great attention to detail
November 3, 2024
Updated review

Outstanding customer service. Great product. Plan to order another cover for different need.

Date of experience: October 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


So far so good
September 20, 2024
Previous review

So far so good. Suggest opportunity to submit more than one picture and to be able to add picture from files.

Date of experience: September 10, 2024
Florida
3 reviews
2 helpful votes
Follow Sunny S.
Unfollow Sunny S.
Share Review
Report Review

Have found your company to be efficient and provide a good quality product. Many thanks.

Date of experience: October 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sunny! Thank you for your continued support. We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
Follow c Y.
Unfollow c Y.
Share Review
Report Review

Does not block the sun
November 3, 2024

I thought I could use the tarp to block the sun on my west facing canopy. No such luck. Dissappointed.

Date of experience: October 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your feedback! We apologize for any inconvenience. We understand that this product may not provide full privacy, as it’s not designed for that purpose. Our website includes reference images showing that the material is somewhat see-through and will not block the light entirely. We also offer a swatch kit option, so you can get a better idea of the material before making a decision. Your input is valuable, and we will consider it for a better experience in the future. Please feel free to reach out if you have any concerns or queries!

Missouri
1 review
0 helpful votes
Follow Susan T.
Unfollow Susan T.
Share Review
Report Review

What a great find!
November 3, 2024

Great price for a quality product. We are very pleased with the covers for our deck furniture!

Date of experience: October 23, 2024
California
1 review
0 helpful votes
Follow Tiffany N.
Unfollow Tiffany N.
Share Review
Report Review

Amazing Outdoor Sauna Cover
November 3, 2024

Amazing customer service, super quick shipping, + the cover is exactly what we were looking for but at. A fraction of the cost! Super happy!

Date of experience: October 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tiffany! Thank you for your wonderful review! We're thrilled to hear that you're happy with the outdoor sauna cover and our customer service. It’s great to know the cover met your expectations at a fraction of the cost, and that the shipping was quick. If there's anything else we can assist you with, feel free to reach out!

Washington
1 review
0 helpful votes
Follow Jeff N.
Unfollow Jeff N.
Share Review
Report Review

They requested some additional measurements, after i sent them, they adjusted the cover and sent it out promptly, its nice and thick, good for outdoor weather

Date of experience: October 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeff! Thank you for sharing your experience! We're delighted to hear that you're happy with your purchase and that the cover arrived on time as expected. It's great to know the additional measurements ensured a perfect fit and that you're pleased with the quality, especially for outdoor weather. If you need anything else, we’re here to help!

Ohio
1 review
0 helpful votes
Follow Beth A.
Unfollow Beth A.
Share Review
Report Review

High quality / perfect fit covers
November 3, 2024

The customizable covers were exactly what I ordered. I highly rate this company for covers at a great price, with many color options and styles.

Date of experience: October 23, 2024
California
1 review
0 helpful votes
Follow David Y.
Unfollow David Y.
Share Review
Report Review

Happy with the results
November 3, 2024

Covers & All communicated several times with me to ensure they had the precise and correct measurements. I very much appreciated their attention to detail. The cover fits my offset very nicely and I have no complaints.

Date of experience: October 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! Thank you for sharing your experience with us! We’re thrilled to hear that the cover fits perfectly and that our team’s attention to detail made a positive impact. Your satisfaction is our top priority, and we're glad we could meet your expectations. Please don’t hesitate to reach out if you need anything else in the future!

Indiana
1 review
0 helpful votes
Follow Roger B.
Unfollow Roger B.
Share Review
Report Review

Very easy
November 2, 2024

Very quick service and delivered as promised. On time thanks so much

Date of experience: October 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Roger! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow James L.
Unfollow James L.
Share Review
Report Review

Chaise Cover
November 2, 2024

I apparently didn't give you good measurements and it didn't fit

Date of experience: October 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We're pleased to know that you found our instructions helpful and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

West Virginia
1 review
0 helpful votes
Follow Katherine P.
Unfollow Katherine P.
Share Review
Report Review

Definitely buy!
November 2, 2024

Product was exactly as described! I was nervous about a custom cover, but the measurements were perfect.

Date of experience: October 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Katherine! Thank you for your fantastic feedback! We're thrilled to hear that your custom cover turned out exactly as described and that the measurements were perfect. Your confidence in our products means a lot to us! If you have any more needs or questions in the future, feel free to reach out. We’re here to help!

Washington
1 review
0 helpful votes
Follow Gail O.
Unfollow Gail O.
Share Review
Report Review

Repeat customer
November 2, 2024

Excellent product, craftsmanship and service! Repeat customer.

Date of experience: October 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gail! We are delighted to hear that you are pleased with our product, service and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Hampshire
1 review
0 helpful votes
Follow Jodie X.
Unfollow Jodie X.
Share Review
Report Review

Great service, great product!
November 2, 2024

I was amazed that I could order a custom-sized cover for my picnic table. The ordering process was easy, I loved that they double-checked all measurements with me (and I HAD made an error on one measurement!). The price was very affordable, the product arrived fairly quickly considering it had to be custom-made, and it looks and fits great!

Date of experience: October 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jodie! Thank you for sharing your fantastic experience! We’re delighted to hear that you found the custom-ordering process for your picnic table cover easy and that our team could help double-check your measurements. It’s great to know the product arrived quickly and fits perfectly! If you need anything else or have further orders in mind, we’d love to assist you again.

Texas
1 review
0 helpful votes
Follow Tim M.
Unfollow Tim M.
Share Review
Report Review

Great company to do business with
November 2, 2024

Very pleased with the cover I received it appears to be of good quality and fit perfect.

Date of experience: October 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tim! We are delighted to hear that you are pleased with our product quality and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
Follow Dave M.
Unfollow Dave M.
Share Review
Report Review

Just what I needed
November 2, 2024

Fits great. Seems to be a strong material. I'll know more as I take it off and put it on, over time e

Date of experience: October 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dave! Thank you for taking the time to share your thoughts! We’re glad to hear that the cover fits perfectly and that the material seems strong. We're confident it will continue to meet your expectations over time. Feel free to reach out if you need any assistance in the future!