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From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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This is exactly what we have been looking for, it's early but it seems to be great quality and should hold up for years to come, unlike other covers we have tried.
Custom cover was made for a retractable awning at my summer cottage on the island of Martha's Vineyard. Caretaker has not yet had an opportunity to install it.as he is presently " off island ". I can send a follow up review in about 2 weeks once he returns.
Hey Thomas! We are obliged to receive 5-star rating from you. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have purchased several items from these guys in the past and they continue to produce a high-quality product
Hey Dan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Little hard to customize the order. No confirmation of special requests. After receiving one quote, we were billed extra money for items, such as zippers and pockets that were on the original order. It was confusing.
Hi Kelly! Thank you for sharing your feedback. We're sorry to hear you had difficulty customizing your order. We’re here to help! Special requests can be included in 'Any special request for us' box which is available at the product page. If there’s anything specific you need assistance with, please let us know, and we’ll be happy to guide you through the process.
Great website! You can easily plug in your dimensions for a perfect fit.
Hey Anthony! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Ordering was simple, just follow the directions and because your company is dependable and I had comfidence in your personnel.
Quick and helpful, had a credit loyalty amount from purchase 2 years ago.
Hey Dale! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered on line and found the experience to be painless and straight forward. Delivery is ridiculously fast and I have found the materials to be quite merchantable -- as was described.
Hey Jim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great website and detailed instructions on how to order your covers. Great communication from start to finish! Overall, you have a customer for life! I will definitely recommend Covers&all to friends and family.
Hey Humberto! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The quality and shipping speed of these custom covers was outstanding! I will definitely order from this company again.
Hey Heather! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordering fairly simple, but chat help was not that useful. Grommet placement dimensions are not clear.
Hello Donald, thank you for your feedback! We’re pleased to know that you are satisfied with the ordering process. However, we regret to hear about your disappointment with the service. Regarding your concern, the distance between the tarp edge till the center of the grommet is approximately 1 inch. Please know that we will take your feedback into account to further improve the customer experience.
I have ordered about four different covers from "covers all" and have been pleased with everything that I have ordered. Prompt service, detail customerservice was amazing.
Hey Angeline! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great fit and quality. Very easy to work with. Concerned with spa being covered correctly and came in great.
Hey Nicholas! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was pleased with the quality and the price was reasonable.
Hey George! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I sent all the measurements and selected COVER MAX fabric in beige. The cover fit perfectly over the log rack filled with wood. Arrived in timely manner via FedEx. I would order the COVER RITE fabric if I had to do it all over again. I presume the cover rite appears more like fabric, rather than a shiny outer coating.
Hey Shehrzad! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Not good service on phone,Broken English. Did not know what he was doing
Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.
Trying to resolve this issue with Coverall, response has been extremely slow.
Hello Kevin, we apologize for the inconvenience you experienced. We strive to provide custom products and efficient service for all our customers, so it’s unfortunate that you encountered an issue. Rest assured, our team will be in touch soon to address your concerns. Additionally, we appreciate your feedback and will certainly use it to enhance the customer experience.
Hey Romeo! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I love how you can customize each item. This was the perfect experience. It was great quality too.
Hey Linnette! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Correct size, good quality product. Could do better with color choices.
Hey Sumit! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Steven! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!