Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Larry L.
Unfollow Larry L.
Share Review
Report Review

Great Cover
November 10, 2024

Easy experience to order the cover and the timing of delivery was great.

Date of experience: October 31, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Larry! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Nevada
1 review
0 helpful votes
Follow Lynnda I.
Unfollow Lynnda I.
Share Review
Report Review

Ready to help with any questions
November 10, 2024

So quick and easy Had wrong shipping address I called and they changed it immediately

Date of experience: October 31, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lynnda! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
Follow RICHARD N.
Unfollow RICHARD N.
Share Review
Report Review

Perfect fit!
November 10, 2024

This cover was very easy to order and customize. Very satisfied.

Date of experience: October 31, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
Follow Paula K.
Unfollow Paula K.
Share Review
Report Review

Easy ordering and great tarps!
November 10, 2024

I needed a round tarp for my round fire pit. It arrived exactly as ordered, and on time.

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Paula! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Virginia
1 review
0 helpful votes
Follow Nina W.
Unfollow Nina W.
Share Review
Report Review

Patio Fire Table Set
November 10, 2024

Our experience was great, the process of ordering and measuring the covers was like having a personal designer. They have several options to choose from, ready-made covers to custom-made covers. We chose custom-made with monogram due to the unique styling of our funiture. The team checked and sent photos of the covers to make sure that all the measurements and monograms were to our satisfaction. It was an easy process working with them.

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nina! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Jose V.
Unfollow Jose V.
Share Review
Report Review

Happy customer
November 9, 2024

I like the material that was used, good workmanship and overall appearance. Would recommend

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jose! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
2 reviews
0 helpful votes
Follow WILLIAM B.
Unfollow WILLIAM B.
Share Review
Report Review

All was as expected! Thank you…
November 9, 2024

Good so far! All was as expected! Thank you… the order was received on time

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey William! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
Follow Gretchen Z.
Unfollow Gretchen Z.
Share Review
Report Review

Great product
November 9, 2024

Easy to use site. Accurate description of products and fast shipping

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gretchen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
Follow Donna Q.
Unfollow Donna Q.
Share Review
Report Review

Custom cover
November 9, 2024

Great custom orders. Covers & All custom made a cover to fit our coffee table. The fit was perfect and provided complete coverage for the rain that came later in the day.

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Donna! We are delighted to hear that you are pleased with the custom products we offer. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Ray W.
Unfollow Ray W.
Share Review
Report Review

Excellent product
November 9, 2024

Great service … product is what I needed… delivered with no issues….thank you

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ray! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
Follow Gary Q.
Unfollow Gary Q.
Share Review
Report Review

Tiki hut cart
November 9, 2024

Easy and quick ordering. Have not used cover yet. Looks amazing though.

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gary! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
Follow Stephen H.
Unfollow Stephen H.
Share Review
Report Review

Enclose porch
November 9, 2024

Enclosed porch and now gives. Me another room to store items

Loading...
Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Stephen! Thank you for rating Covers&All. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
Follow donna O.
Unfollow donna O.
Share Review
Report Review

It took a little longer than I thought to receive the cover, but when I call them, they were very helpful, and I received it that day. Thank you

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Donna! Thank you for rating Covers&All. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
Follow Emilienne J.
Unfollow Emilienne J.
Share Review
Report Review

From beginning to end, the purchase was handled quickly and delivered quickly. I am very happy with the cover.

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Emilienne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
Follow Lisa I.
Unfollow Lisa I.
Share Review
Report Review

Deck Coverage for the winter months
November 9, 2024

This was very easy. The clear tarp that I ordered was just as it was described. Size was exactly what I ordered. I put it up yesterday and am looking forward to the great benefits throughout the coming winter months of being able to use my new deck! It is very thick but does not distort the vision through it and I am expecting it to last.

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kentucky
1 review
0 helpful votes
Follow Douglas A.
Unfollow Douglas A.
Share Review
Report Review

Great experience using Covers & All
November 9, 2024

Ordering from Covers & All was extremely easy and your website was very friendly. I received my order in a timely manner and the finished product was high quality. I would recommend Covers & All.

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Douglas! We are delighted to hear that you are pleased with our product, process and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
2 reviews
0 helpful votes
Follow Rachel U.
Unfollow Rachel U.
Share Review
Report Review

Exactly what i requested
November 9, 2024

Made precisely to order and they were very easy to put onto the cushions for which the covers were made

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rachel! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
Follow Pamela C.
Unfollow Pamela C.
Share Review
Report Review

Happy
November 9, 2024

They stayed in contact with me to verify the exact size needed. Impressed with the quality and fit.

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Pamela! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
3 reviews
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

Very nice prod9
November 9, 2024

Took time to measure but the covers are excellent. I ordered the extra tough fabric and am very pleased.

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

North Carolina
1 review
0 helpful votes
Follow Steven W.
Unfollow Steven W.
Share Review
Report Review

Perfect
November 9, 2024

This is exactly what we have been looking for, it's early but it seems to be great quality and should hold up for years to come, unlike other covers we have tried.

Date of experience: October 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Steven! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!