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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
This company responds to reviews on average within 0 days

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51,451 reviews

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New Jersey
2 reviews
0 helpful votes
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……………………
November 16, 2024

….'……………………………………………………………………………………………………………………..

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.

Florida
1 review
0 helpful votes
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Vinyl curtain
November 16, 2024

I asked not to add velcro. Then I was charged extra $8 I thought for new measurements. At the end my curtain came with velcro((

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Evgeniia! Thank you for bringing this to our attention. We’re very sorry to hear about the misunderstanding regarding the Velcro on your vinyl curtain, especially after you specified not to include it. To raise this issue please reach out to our customer service team, and we’ll be happy to resolve this issue promptly. We truly appreciate your patience and understanding, and we’re committed to ensuring your complete satisfaction with your order.

Georgia
1 review
0 helpful votes
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Exact fit
November 16, 2024

I am a repeat buyer, every item has been custom fit and made with really good materials. I have no complaints.

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Danelle! We are delighted to hear that you are pleased with our product fit and material. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Cover for my outdoor couch
November 16, 2024
Updated review

The cover for my couch I ordered is great. It is very durable and easy to put on and take off. I did not expect it to be as heavy duty as it is.

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Diana! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Fast and easy
March 7, 2024
Previous review

Fast and easy

Date of experience: March 7, 2024
Ohio
1 review
0 helpful votes
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Highly recommend
November 16, 2024

Great site! Honest. Very well made,Extremely happy with this product!

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sarie! We are delighted to hear that you are pleased with our product and user friendly website. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Best Covers
November 15, 2024

Easy to order; pick your color; quality material. Best covers I have ever ordered.

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Custom Covers
November 15, 2024

There was not any clarity that I had to review the order before it would be
Process. On you web site or on the order you need to put in clear print
You will be sent a proforma order for your review and approval for sizes
Placement of any items on the covers (zippers, logo etc) You will need to
Approve prior to your order being sent to shop for production.

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mark! Thank you for taking the time to provide your feedback on the ordering process. We’re sorry to hear that the approval step for custom orders wasn’t as clear as it should have been. Your suggestion to add clear instructions about the proforma review and approval process is very helpful, and we will share this with our team to improve the online experience. If there’s anything we can assist you with regarding your current order, please feel free to reach out. We’re here to ensure everything meets your expectations!

Tennessee
1 review
0 helpful votes
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Outdoor Sectional
November 15, 2024

Cover is larger than needed. I should've gone shorter for the overall height. I know an additional 2" were added to the lengths to allow for ease of use, but it seemed like it was much more than that. Still works and quality seems great.

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Molly! Thank you for sharing your experience with us! We’re glad to hear that, despite the cover being a bit larger than expected, it still works well for your outdoor sectional and that you’re happy with the quality. We appreciate your input about the sizing and will take that into account for future designs. If you ever need further assistance or have additional feedback, feel free to reach out. We’re here to help!

South Carolina
1 review
0 helpful votes
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Responsive Company with Quality product
November 15, 2024

Was able to find a company that made custom made coverings for my window Air conditioning units. The quality of the work was very good and the turn around time from orated rot receipt of the product was excellent. Since they are new I can not attest to whether the product holds up over time. I am very hopeful they will.

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Donald! Thank you for sharing your experience! We’re delighted to hear that you were able to find the perfect custom covers for your window air conditioning units, and that the quality and turnaround time met your expectations. We understand that long-term durability is important, and we’re confident that our products will continue to perform well for you. If you ever need any assistance or have more feedback in the future, don’t hesitate to reach out. We’re here to help!

Florida
1 review
0 helpful votes
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Worth it
November 15, 2024
Updated review

These are nice heavy duty covers! Little big but rather big than small! Haven't tried to wipe off yet

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Anna! Thank you for sharing your thoughts! We’re thrilled to hear that you’re happy with the heavy-duty covers. We understand that a slightly larger fit can be more convenient than one that’s too small. We hope you find them just as effective when it comes time to wipe them off! If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to help!


Kind of hard to understand the measurements not sure...
October 22, 2024
Previous review

Kind of hard to understand the measurements not sure if you add an inch or I should have.

Date of experience: October 12, 2024
Florida
1 review
0 helpful votes
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Fit perfect
November 15, 2024

The fit of the cover for our extra large putt door coffee table is excellent. I am very happy with the product.

Date of experience: November 5, 2024
California
1 review
0 helpful votes
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Wheelchair Lift Cover
November 15, 2024

Excellent workmanship. Covers and all worked well to make sure the cover was exactly as needed.
Appreciate the good work.

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Susan! Thank you for your kind words! We’re so glad to hear that the wheelchair lift cover was exactly what you needed and that our team ensured it met your specifications. Your appreciation for the quality of our workmanship means a lot to us. If you need any further assistance or have additional requests, feel free to reach out. We’re always here to help!

Ohio
1 review
0 helpful votes
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Very Satisfied
November 15, 2024

This is my second order. Easy to navigate the order process. Excellent fit and great quality. Will definitely you them again.

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gerald! We are delighted to hear that you are pleased with our product fit and quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Outdoor tv cover
November 15, 2024

Easy to custom order, but not gonna have a positive review until I see that it helps prevent the tv from going bad

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Allen! Thank you for sharing your thoughts with us! We’re glad to hear that the custom ordering process was easy for you. We completely understand that you’ll wait to provide a full review until you see how the fit works, and we’re confident that it will meet your expectations. If you need any assistance or have questions once you’ve had a chance to try it, please don’t hesitate to reach out. We’re here to help!

Washington
2 reviews
0 helpful votes
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Good custom covers
November 15, 2024

It was a little bit tricky to find custom-sized replacement covers. These came in correct sizes and fit well. I wish there were more color options to choose from.

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kristi! Thank you for sharing your experience with us! We’re happy to hear that the custom-sized replacement covers fit well and met your needs. We appreciate your suggestion about offering more color options, and we’ll definitely consider this as we continue to expand our selection. If you need any further assistance or have more feedback, please feel free to reach out. We’re always here to help!

Idaho
1 review
0 helpful votes
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Repeat purchase
November 15, 2024

The fountain cover was our latest purchase from Covers and All. Your products are the best in materials, craftmanship and fit than any others on the market. Our other cover was for the fire pit and is approximately 5+ years old. It still looks brand new through our cold and snowy winters to our hot summers.

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Madeline! We are delighted to hear that you are pleased with our ease of ordering. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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Nice quality covers.
November 15, 2024

Easy to order, sizing was s bit challenging, but it all worked out.

Date of experience: November 29, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ralph! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
2 reviews
0 helpful votes
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Second order
November 15, 2024
Updated review

They really take care of their clients. They ask questions to avoid misunderstandings and produce

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Bruce, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


Good job looking forward to it
July 11, 2024
Previous review

Good job looking forward to it

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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Patio Furniture Covers
November 15, 2024

I have to admit I was skeptical about "special" ordering covers for our patio furniture by giving dimensions. I looked at them last year and just didn't pull the trigger. This year I threw caution to the wind and made the purchase. They are great quality and fit perfectly! Also they arrived in a timely manner.
I wish I could include a picture.

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Deborah! Thank you for sharing your experience! We completely understand your initial skepticism, but we’re so glad to hear that the covers turned out to be exactly what you were looking for! It’s great to know they fit perfectly and that you received them in a timely manner. If you’d like to share a picture in the future, feel free to send it our way – we’d love to see how they look on your patio furniture! If you need anything else, don’t hesitate to reach out. We’re here to help!

Illinois
1 review
0 helpful votes
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Cover for Outdoor Umbrella
November 15, 2024

Perfect for our needs. Keeps our outdoor umbrella covered during the winter, so it looks fresh and clean in the spring.

Date of experience: November 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey! We’re so glad to hear that the cover is perfect for your outdoor umbrella and is helping to keep it fresh and clean during the winter. It’s always great to know that our products are serving your needs well! If you need anything else or have further questions, don’t hesitate to reach out. We’re here to help!