On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This company is very professional and produces a quality product.
More expensive than some but the quality and fit are well worth it. Two days of rain and the fire pit is completely dry.
Hey Pierre! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Exelent information on product. Diagram is very helpful. Checkout is easy.
It was very easy to order online and put our dimensions in. The cover fits perfectly and is very well made! We love it!
Hey Tasha! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The path to a custom cover was harder than it should have been, but the final product was perfect
Hey James! We are delighted to hear that you are pleased with our product. However, we will surely consider your feedback in regard to the order process to make the customer experience better. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers were built to exact measurements given and fit as they should.
Hey Barry! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Online chat was very helpful.Looking forward to receiving my covers...
Hello Jennifer, we apologize for the inconvenience caused. Upon reviewing your order details, we see that you’ve been in touch with our team and have successfully shared the images of your order. If you have any additional concerns, please don’t hesitate to reach out. We truly value your feedback and will take it into account to improve the customer experience.
Quick and easy! Thank you exactly what I was hoping for and got!
Hey Joseph! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Staff were awesome. I would suggest asking the question "do you want grommets down the side much easier for you to put in than this little old lady!
Thank you, Metino, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I am so impressed with the heavy duty quality of these covers. They really went above-and-beyond to double check the specs of the orders I placed before they went to production. Exceeded my expectations all the way around!
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Quick and easy to order and set up and order. The site is very user friendly
Hey Ronald! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
This is my second order for mesh curtains and they are top level quality and are a good alternative to hard doors.
Hey Edward! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Joao! We are delighted to hear that you are pleased with our product and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great site to order from. Older Iron Mike Pitching machine. Great fit and looks to be of quality material. Super Happy!
Hey Burl! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy to order, great materials, and love the color options!
Hey Ami! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
It was a good experience. They contacted us to make sure they had all their information correct.
Hey Sara! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order. A designer sends a follow up email to confirm your dimensions, with a drawing.
Great communications. I assume they are made in India since that is where the shipping originated.
All considered it didn't take long to get it here in PA.
Hey Paul! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I was very impressed with the whole process from start to finish. I'm usually not impressed with customer service from most companies. I gave a very detailed drawing of the cover I wanted and it came out absolutely perfect.
This is my 3rd time buying from them. Their products are great and they have attention to detail and send you mock ups to approve, to ensure you get what you want. The material and fit of the products we have received are great and have stood up through the summer sun and wet season perfectly.
Hey Jamie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The covers I ordered are good quality. It was easy to order and they were quick to arrive at my home.
Hey Lorraine! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
No comment no comment no comment no comment no comment no comment no comment no comments no comments no comments n comments
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Kevin! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!