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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Georgia
1 review
0 helpful votes
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DO NOT BUY FROM THEM!
December 5, 2024

DO NOT BUY FROM THEM!

Worst product, not made correctly, and cannot get returned, refund, nor replacement!

Won't work as shipped, sent photos showing them this, along with missing chain at bottom, and now ghosted!

DO NOT BUY; FIND ANOTHER SUPPLIER - this company is in India.

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi kate, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Tennessee
1 review
0 helpful votes
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Good fit
December 5, 2024

Customized for good fit. Quick delivery too thank you very much

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steven! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maine
1 review
0 helpful votes
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Quick and Responsive
December 5, 2024

Covers and All was incredibly responsive and I appreciated the follow-up

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Paul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
2 reviews
0 helpful votes
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Covers&All Makes a Wonderful Product
December 5, 2024

The cover we ordered from Covers&All was exactly as described and delivered on time. It looks beautiful and will protect our porch table and tables from the winter weather on our townhome porch. It is durable and will withstand snow, rain, and wind.

Date of experience: December 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Custom curtain review
December 5, 2024

Once agreed upon for size requirements, they got right on the order and made the curtains. Manufacturing and shipping was faster than I thought they could be coming from India. I was quite hesitant but went ahead with order and am not disappointed. Will order again in the coming weeks to complete closing in patio. Ordered a couple panels first to see the product and results.

Date of experience: December 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stan! Thank you for your rating! We truly appreciate your support and hope everything exceeds your expectations with your order. If you have any questions or need assistance along the way, please don’t hesitate to reach out. We’re here to ensure your experience with us is as smooth as possible.

Florida
2 reviews
0 helpful votes
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Well made
December 5, 2024

I ordered these exact curtains in 2021 and called just to replicate the order and replace the existing curtains but was told I could not since it was past 6 months, even though she had my original order in front of her. That makes no sense!

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi George, we sincerely apologize for any inconvenience this may have caused. After reviewing the details, we have determined that the reorder option was unavailable due to the initial order being placed in 2021. While we certainly understand your concern, please note that the reorder option is typically available on the website unless there are any changes to the specific product, such as modifications to the tie-downs, pricing, or other details. We trust this explanation clarifies the situation.

Oregon
1 review
0 helpful votes
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Not desired or advertised material
December 5, 2024

Not a waterproof cover. Does not hold or repel water. Not sure why anyone would use this to cover a pool

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Taylor, we apologize for any confusion or inconvenience. The product is designed for specific uses, and we understand that it may not meet your expectations for pool coverage. If you're looking for a cover that holds or repels water, we recommend exploring options specifically designed for pool protection. Please let us know if you'd like assistance in finding a more suitable product. We value your input and are here to help.

Nevada
1 review
0 helpful votes
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As advertised
December 5, 2024

Everything was just as expected with this and my first order. The material of the covers is of high quality heavy nylon polymers which can withstand strong breezes and winds. I would recommend this company.

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great quality
December 5, 2024

Great quality and well made. Arrived ahead of schedule. Will hang up soon

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gretchen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Chair cover
December 5, 2024

Cover came quickly and was well made with durable material. The only fault I see is that they are a little baggy, but that may be from inaccurate measurements by me. The covers should do the trick at protecting our chairs from the elements.

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, William, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

New York
1 review
0 helpful votes
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Great quality
December 5, 2024

It was a great experience!they made sure all the measurements were right before starting to make the product

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donna! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Excellent
December 5, 2024

The whole buying experience was excellent from start to finish!

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steven! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New Jersey
1 review
0 helpful votes
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Round Fire Pit Chair Set Cover
December 5, 2024

High quality, heavy duty and attractive! I would recommend to anyone!

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shaun! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kentucky
1 review
0 helpful votes
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Easy to order and good quality
December 5, 2024

Super easy to pick the curtain type and size I wanted. Shipping was quick too.

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our ordering process and fast delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Custom vinyl tarps
December 5, 2024

Outstanding quality and great company to work with. My custom vinyl tarps came out exactly as requested. I will continue to use covers at all for all my custom tarps and vinyl covering needs.

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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Great product!
December 5, 2024

Was exactly what we needed for our porch! It has kept everything warm and clean!

Date of experience: November 24, 2024
New Mexico
1 review
0 helpful votes
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Great Product, Great Fulfillment
December 5, 2024

A tiny canvas only 30 x 32 inches to be used under my cushion for outdoor meditation.

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! Thank you for sharing your experience! We're happy to know you're using a small canvas for your outdoor meditation setup. If you need any further assistance with your order, please feel free to reach out—we're here to help! We hope your canvas works perfectly for your meditation space, and we look forward to serving you again in the future!

Hawaii
1 review
0 helpful votes
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Good Stuff
December 5, 2024
Updated review

I worked with them on making my custom cover perfect for me. We went back and forth couple of time to get it right. The material is really good quality. I'll buy from them again.

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great company!
October 3, 2024
Previous review

They worked with me on getting the right custom cover fitment.

Date of experience: September 22, 2024
District of Columbia
1 review
0 helpful votes
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On Time and perfect fit
December 5, 2024

I was super impressed when someone emailed me overnight to confirm a detail that I didn't make clear. Arrived on time, high quality, perfect fit.

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kenny! Thank you for your feedback! We're so glad to hear that your order arrived on time and that the fit and quality met your expectations. It’s great to know that our team’s quick communication made a positive impact and helped clarify the details for you. If you ever need anything else or have more projects in mind, please don’t hesitate to reach out. We’re always here to assist you!

Illinois
1 review
0 helpful votes
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Perfect fit
December 5, 2024

Looks great. Nice and heavy. Just what I needed and asked for.came in good time

Date of experience: November 24, 2024