On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
So far we seem very happy and now are going to order some other covers.
Well-made and a perfect fit!
Brevity makes for the best review...
Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you, Joe, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Perfect. All I want is table top. I have purchased covers from you before.
Hey Charles! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Overall experience was 100%. Would definitely order from this company again.
Hey Melissa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Spec'd it out to fit my wife's kiln as there are no cover available
Chose the better material as I originally had other covers for our outdoor seating that did not last.
Great product, very fast. Highly recommended
Hey Vincent! Thank you for your feedback! We’re thrilled to hear that our cover was the perfect fit for your wife’s kiln, and that you chose the best material for durability. It’s great to know our product exceeded your expectations, especially after your previous experience with other covers. Your recommendation means a lot to us, and we’re so glad we could provide you with a solution that lasts. If you ever need more covers or any assistance in the future, don’t hesitate to reach out.
Pretty simple.I measured it sent the measurements.You guys made it perfectly, thanks 👍🏽
Hey Daniel! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
We had failed to measure a few places and also failed to check our email regularly. Upon realizing that more measurements and information was needed, we responded and our order was filled. We are very pleased with every custom order we have received from Covers and All
Hey Lisa! Thank you for sharing your feedback! We’re so glad to hear that you are pleased with your cover and our attention to detail. We understand that custom orders require precise communication, and we appreciate your effort in providing the additional measurements to ensure the perfect fit.
It’s wonderful to know that you’ve been satisfied with every custom order you’ve received from us. Your trust and continued support mean the world to us. If there’s anything else we can assist you with, please don’t hesitate to let us know—we’re always here to help.
I originally went to an upholstery shop here in town gave him the measurements & pictures what a disappointment when he brought the cover out not even close to what it was suppose to be and in the wrong color as well it, After searching online for covers for our ice cream machine came across cover & all once I saw the exact ice cream maker we have with the cover over along side of it I immediately placed an order was so excited when I received it was perfect! Thank you I will also be placing an order for our French fryer.
Hey Evangeline! Thank you for sharing your feedback! We’re so glad that your cover turned out to be a perfect fit in the correct color. It’s always our goal to provide high-quality, custom solutions that meet our customers’ exact needs. We’re delighted to hear you’re planning to place an order for your French fryer as well! If you need any assistance or have specific requirements for your next cover, please don’t hesitate to let us know—we’re here to help.
Very good, no issues, easy to work with. Quality material, very fast shipping.
Hey Frank! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Straight forward and pretty easy to set up what you need. Measure twice and write the dimensions down.n
Hey William! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Have ordered many items from Covers and All, and am totally satisfied with not only the product, but the prompt service and shipping
Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great products and prompt delivery
It was easy to find the correct style and order the perfect size.
Hey Robert! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Stan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy process to size, select options, and finish the order.
Hey Terry! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
DO NOT BUY FROM THEM!
Worst product, not made correctly, and cannot get returned, refund, nor replacement!
Won't work as shipped, sent photos showing them this, along with missing chain at bottom, and now ghosted!
DO NOT BUY; FIND ANOTHER SUPPLIER - this company is in India.
Hi kate, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Customized for good fit. Quick delivery too thank you very much
Hey Steven! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers and All was incredibly responsive and I appreciated the follow-up
Hey Paul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cover we ordered from Covers&All was exactly as described and delivered on time. It looks beautiful and will protect our porch table and tables from the winter weather on our townhome porch. It is durable and will withstand snow, rain, and wind.
Hey Peter! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Once agreed upon for size requirements, they got right on the order and made the curtains. Manufacturing and shipping was faster than I thought they could be coming from India. I was quite hesitant but went ahead with order and am not disappointed. Will order again in the coming weeks to complete closing in patio. Ordered a couple panels first to see the product and results.
Hey Stan! Thank you for your rating! We truly appreciate your support and hope everything exceeds your expectations with your order. If you have any questions or need assistance along the way, please don’t hesitate to reach out. We’re here to ensure your experience with us is as smooth as possible.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!