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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Utah
2 reviews
0 helpful votes
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The cover was just what I wanted
December 5, 2024

Everything went well. The cover was perfect. I am very happy with the service of Cover & All

Date of experience: November 24, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Tommy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Exceeded expectations!
December 5, 2024

I'm beyond impressed with my furniture covers and the entire process. Thank you so much!

Date of experience: November 24, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Shannon! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Outdoor kitchen cover
December 4, 2024

Very satisfied with the results fits perfect, they will verify measurements to make sure you didn't miss anything.

Date of experience: November 24, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Erica! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Excellent!
December 4, 2024

Love my custom made covers! They fit perfectly and the material is nice and thick, should last a long time.

Date of experience: November 24, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nath! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Always happy with quality of products
December 4, 2024

All orders have been placed without any problems and the quality great. I use Covers & All whenever I need a cover or tarp.

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Thomas! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
2 reviews
0 helpful votes
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Website
December 4, 2024

Covers and All has a website which is easy to use, even for custom orders. I loved the update telling me my order was headed to production.

Date of experience: November 24, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Scott! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words

Florida
1 review
0 helpful votes
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I couldn't believe how difficult it was to find just replacement covers to fit cushions. I ordered one set just to see the quality and fit of the covers. I followed the measurement instructions provided and uploaded a picture of the cushion. Quick turnaround time. Definitely will order for the other cushions that need new covers. Wish there were more colors to choose from but happy that I found replacement covers that weren't going to cost a fortune to replace.

Date of experience: November 24, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jamie! Thank you so much for your feedback! We’re thrilled to hear that you’re happy with the covers for your cushions. It’s great that the measurement instructions and the picture upload process helped ensure the perfect fit, and we’re glad to know the quick turnaround time met your expectations. We appreciate your feedback about color options, as we continue to improve our offerings. We’re excited to hear that you’ll be ordering additional covers, and we’re here to assist with any future needs you may have.

Texas
1 review
0 helpful votes
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Great Product!
December 4, 2024

Front seat cover to protect for dog. Very nice material and easy to install.

Date of experience: November 24, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Wood oven cover came out great
December 4, 2024

I had searched for someone to make a cover to fit my wood oven as winter ice destroys the firebrick mortar. The tarps were a hassle but worked. This is great and they went over and above to make sure measurements were right and it fits great.

Date of experience: November 24, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Thomas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nebraska
1 review
0 helpful votes
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Cutom Square Firepit Cover
December 4, 2024

The custom cover fits perfectly over our square firepit. We will see next week how well it holds up when the winds pick up, but so far, we love it.

Date of experience: November 24, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Todd! Thank you for your feedback! We’re thrilled to hear that your custom square firepit cover fits perfectly. It’s great to know that you're happy with the fit so far. We understand how important it is for the cover to stand up to the elements, and we hope it performs well as the winds pick up next week. If you encounter any issues or need further assistance, please don't hesitate to reach out—we’re always here to help!

Michigan
1 review
0 helpful votes
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Outdoor sofa cover.
December 4, 2024

Everything was on time and quality is great. It fit our outdoor sofa beautifully!

Date of experience: November 24, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Denise! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Covers
December 4, 2024

We recently decided to replace our patio furniture cushions, 2 chairs, loveseat and ottoman. I couldn't find anything that I liked and googled cushion covers- up popped Covers & All. I measured and figured out total cost - super easy. Placed my order and received my custom made covers a few weeks later, they look amazing. I shared the info with a friend and she ordered covers too. Great fabric. I just received a cover for my patio heater and it is great too. I am so pleased with the product quality, customer service and ease of using this company.

Date of experience: November 24, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Susan! Thank you for your feedback! We’re delighted that your custom cushion covers and patio heater cover turned out amazing, and it’s wonderful to hear that your friend was inspired to place an order too! We take great pride in offering high-quality products, and it means a lot to us to know that you're pleased with the fabric, customer service, and ease of the ordering process. If you ever need anything else or have more custom projects in mind, please don’t hesitate to reach out. We're here to help.

Georgia
1 review
0 helpful votes
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Outdoor Kitchen Custom Cover
December 4, 2024

Great value and they reached out several times to obtain accurate measurements. I will definitely recommend and will use again, especially if you require something with a customer size.

Date of experience: November 24, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Anthony! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Great experience
December 4, 2024

I had some issues measuring the outdoor island and the customer service team was great at explaining and making sure everything was done properly. I would recommend this company to anyone.

Date of experience: November 24, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Katerina! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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So great!
December 4, 2024

They are very helpful and easy to work with. They had great suggestions

Date of experience: November 23, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Sara, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Fit well as describes
December 4, 2024

Very pleased with my order product was as described and fit well …….…………………

Date of experience: November 23, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kimberley! We are delighted to hear that you are pleased with our product and it's fitting. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Perfect fit
December 4, 2024

Cushions look great! Color pattern is pin-striped and was exactly what I was looking for. Perfect fit!

Date of experience: November 23, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Maria! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Great cover!
December 4, 2024

Great cover, fits perfect. It is a high quality cover and the shipping was fast!

Date of experience: November 23, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Matthew! We are delighted to hear that you are pleased with our product quality and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Idaho
1 review
0 helpful votes
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So so
December 4, 2024

Door was not great for the price. The rest of the tarps were great, but really frustrated with the door.

Date of experience: November 23, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Stephen! Thank you for your feedback. We're glad to hear that you were satisfied with the tarps, but we're sorry to learn that the door did not meet your expectations. We understand your frustration, and we truly appreciate your feedback, as it helps us improve our products. If you'd like, we’d be happy to assist you in finding a better solution. Please don't hesitate to reach out to us. We're here to help.

California
1 review
0 helpful votes
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Perfect Fit
December 4, 2024

I ordered this L-shaped couch cover with custom measurements. The quality to fantastic and fit was perfect.

Date of experience: November 23, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kelly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!