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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Perfect Fit! Well Sewn. Lots of pockets. Too many words to fit.
I have been looking for a custom sized replacement cushion covers for 6 months. I tried several times on Amazon and Wayfair, then found this company's site "Cover & All" and am so delighted! Plus the covers will arrive before my house guests (12/18/24).
Hey Sharon! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent product. This is my second purchase, and very satisfied customer.
Hey Luis! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Missing parts. Customer service process is cumbersome.
Product only offers white pull chain that doesn't look very good on the installed product.
3% openness doesn't provide enough light filtering. I suspect what I actually received was the 10% openness,
Would
Hello Jeff, we sincerely apologize for the inconvenience caused. We always perform a quality check before shipping orders, and it is unfortunate that you encountered an issue. We can see that our team has provided the replacement for the required part.
Additionally, the product was shipped based on the details selected and specified on the website. To help customers better understand the materials we offer, we also provide the option to order a free sample kit from the website. However, as your feedback is extremely valuable to us, we will certainly take it into account to enhance the customer experience.
3rd cover I ordered for a heat pump for my pool, a table on my lanai, and a a/c cover for the house. Never a issue I'm going to order one for my outdoor kitchen that's going to be a challenge, I'll keep you posted. But I have faith they will be successful!
Hey Louis! Thank you for being sharing your wonderful experience with us! We're thrilled to hear that the covers for your heat pump, lanai table, and house A/C unit have met your expectations each time. Your confidence in us means the world, and we’re excited to assist you with your outdoor kitchen cover next. We’re committed to ensuring this next project is just as successful. Please feel free to reach out if you need assistance with measurements, design, or any specific requests.
The product is always made to my exact measurement's and color is always perfect to the one is shown.
My overall experience searching for this cover and receiving the cover was very good. I got exactly what I ordered. The quality of the cover is very very good and I'm very pleased.
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have owned this heavy-duty car cover for about 6 months, using it about once a week. I use the underneath strap so it doesn't blow off the car. One of the clips cracked already, suggesting the material was cheap. I paid $9.99 and received 2 replacement straps. Given how expensive the car cover was, it would behoove the company to include the straps in a 1-year warranty.
Hello Claudia, we sincerely apologize for the inconvenience caused. We strive to deliver high-quality products and provide a warranty for the material of the cover. The tie-down warranty is limited as it depends upon the usage. However, as your feedback is important to us, we will surely consider it to make the customer experience better.
Very nice. Stuffed and fits on the bench just like it is intended.
Hey Raymond! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Was easy to order and when it came it was even better than I expected
Thank you, Mark, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The directions on how to measure were simple to follow and it arrived quickly. Have not out it in car yet so not sure how it fits. Will do it later today.
Hey Katherine! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The order confirmation process was the worst I've ever seen. See next block for details.
Hi Stephen, we regret the inconvenience this has caused you. We have worked hard to make the website and the order process as convenient and user-friendly as possible. We request you to raise a ticket and elaborate on the issues that you've faced. Also, you can share any feedback that you may have. We certainly believe there is always a scope for improvement in terms of Customer Experience. If you face such issues in the future, please do not hesitate to contact our 24/7 call or chat helplines.
I had a really "different shape Grill, and they take the time to verified the mesures and ask for pictures
Hey Miguel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We are very pleased with the covers - exactly as ordered and they are of an excellent quality. It was nice working with your team. Thank you.
Hey Jean! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
If this is really an Alabama shop, it's clear they are outsourcing customer service, far, far, away. Yes, I got my covers and cushions and they are very nice. No, I could not get customer service to help me find a way to make them more affordable by making the foam smaller - nor could I work with them to get an estimate and see if I could save some money. They made them smaller but didn't adjust the price for less foam nor could communicate with me if that would even make a difference. It was a curious and rather expensive experience.
Hi Jen! Thank you for sharing your feedback. We're glad to hear you are pleased with the quality of your covers and cushions. We strive to offer helpful and clear communication throughout the ordering process, and we're sorry to hear that we fell short of your expectations. Please note that adjustments like size modification in thickness will not affect the overall pricing due to material and production costs. We appreciate your thoughts and will use them to improve our customer service experience. If you have further concerns, please don’t hesitate to reach out—we’re always here to assist.
Extensive procedures to ensure the sizing is correct. After confirmation shipping super fast
Hey Jessica! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordering was pretty easy. I haven't had a chance to get it up yet but it sure is quality made. Looking forward to having my son help me soon.
Hey Kathy! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Placed order and got delivered quick. Looks great and hopefully will protect it from weather
Hey Cristian! Thank you for sharing your feedback! We’re glad to hear your fireplace cover arrived quickly and looks great. We’re confident it will offer excellent protection from the weather. If you have any questions or need further assistance, feel free to reach out. We appreciate your business and look forward to serving you again in the future!
I had custom cushions made, and when one cushion had a mistake, the customer service team worked to fix it, send out a replacement all free of charge. Amazing how much service this company gives for such affordable great work. Highly recommend.
Hey Garrett! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am so pleased with the precision of the cover. Not only will I order one for my outdoor couch, I have already told a few friends about covers & all for their outdoor furniture.
Hey Timothy! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product and great service. Would recommend to anyone
Hey Stephen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Michael! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!