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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,072
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Great product - very satisfied
December 11, 2024

Everything was easy and the product was good and fairly priced.

Date of experience: December 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Beth! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Works great
December 11, 2024

Love these. They work great and are high quality. Pi highly recommend these to anyone

Date of experience: December 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Melanie! Thank you for your review! We’re so glad to hear that you’re enjoying the quality and performance of your covers. Your recommendation means a lot to us! If you ever need more products or assistance in the future, don’t hesitate to reach out. We’re here to help!

Michigan
1 review
0 helpful votes
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Very satisfied
December 11, 2024

Was impressed with the quality and service when needed. Would recommend

Date of experience: December 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gina! Thank you for your recommendation. We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kentucky
1 review
0 helpful votes
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Great experience. Arrived on time. Will order again soon! Nice curtain for the top of our houseboat

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dannette! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Excellent
December 11, 2024

Loved the item and every part of the process. I was very impressed with the quality and fabric as well as the quick shipment.

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tanisha! Thank you for your feedback! We’re thrilled to hear that you loved the item and were impressed with the quality, fabric, and quick shipment. Your satisfaction is our top priority, and it’s great to know we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

Minnesota
1 review
0 helpful votes
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Na
December 11, 2024

I do not like to give summations of my shopping experiences.

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathleen! Thank you for letting us know! We understand and respect your preference. If you ever feel like sharing feedback in the future, we're always here to listen. If there's anything else we can assist you with, just let us know!

Washington
1 review
0 helpful votes
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Great custom cover
December 11, 2024

Fast ship great follow up will buy from them again...

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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High Quality Products!
December 11, 2024

This was our second order from Covers & All. They do a great job! Our Adirondack chair cover that we ordered over a year ago is still almost good as new. The dimensions have been spot on each time and the quality of the product is exceptional and it looks like both our orders will hold up for quite some time. We will continue to shop Covers & All for our outdoor furniture.

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Melanie! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Just what I ordered
December 11, 2024

Product was as expected and arrived promptly. Very satisfied with custom design. Fits perfect.

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
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Great DIY project
December 11, 2024

Easy company to deal with. Exactly what I ordered and expected

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeff! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Very happy
December 11, 2024

I ordered this to be used as a privacy block on my balcony, my old one from Amazon crumbled after a couple years in the California sun but I can tell this one is a waaaay better quality and should last much longer.

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sarah! Thank you for sharing your experience! We’re thrilled to hear that you’re very happy with your new purchase. It’s wonderful to know that the privacy block for your balcony is of superior quality and meets your expectations, especially compared to your previous one. We’re confident it will stand up well to the California sun and provide lasting durability. If you have any questions or need further assistance, please don’t hesitate to reach out.

California
1 review
0 helpful votes
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Always good. 5 time ordering
December 11, 2024

I have bought custom covers for a variety of furniture pieces and fireplaces. They are always excellent. I like the elastic and clips to hold them around the bottom

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Natalie! Thank you for your continued trust in us and for sharing your positive feedback! We’re so glad to hear that you’ve had excellent experiences with your custom covers, and we appreciate your loyalty after five orders. It’s great to know that the elastic and clips provide the secure fit you’re looking for. If there’s anything else we can assist you with or if you’re looking to order additional covers in the future, we’re always here to help.

Oregon
1 review
0 helpful votes
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Needed to cover birdbaths/fountains and ordered table covers to fit. I noticed later I could have ordered covers that would fit without my alteration. No problem, though. These worked perfectly and birdbaths are now winterized.

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello! Thank you for your feedback! We’re so glad to hear that the table covers worked perfectly for winterizing your birdbaths and fountains, even though they weren’t the exact items you initially intended to order. It’s great that they still served the purpose! If you need any further assistance or want to explore covers specifically designed for your needs in the future, please don’t hesitate to reach out. We’re happy to help!

Maryland
1 review
0 helpful votes
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Very pleased
December 11, 2024

We needed a cover for a six sided table and the cover fits perfectly. Very well made.

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joyce! We are delighted to hear that you are pleased with our product craftmanship and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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I ordered two covers for two bistro sets that would be kept outside when not in use. Both have arrived after a few communications from and to the company. They are exactly what I was hoping for!

Date of experience: February 22, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Michael, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Colorado
1 review
0 helpful votes
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Extremely satisfied overall
December 11, 2024

Everything was built very well. Communication was quick. Design review was a very reassuring feature.

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Disappointed
December 11, 2024

I received my table cover with a cigarette burn hole that went thru the packaging and onto my table cover.

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Kim, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Illinois
1 review
0 helpful votes
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Easy to order and well made!
December 11, 2024

Website was easy to navigate and order arrived promptly! I was impressed by the fit and quality.

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great Product!
December 11, 2024
Updated review

The cover fits perfectly over my Predator 22 HP gasoline engine. My equipment is protected from the inclement weather.

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gerald! Thank you for your feedback. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Wonderful experience from placement of my order to receiving my order.

Date of experience: October 26, 2024
North Carolina
1 review
0 helpful votes
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Fire pit cover
December 11, 2024

Arrived on time as quoted and fit perfectly. Cover met my expectations

Date of experience: November 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Thomas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!