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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Easy to order, quick turn around on the order. Will probably order again for other deck furniture.
Easy process. Good size choice. Good description. Well done
Hey Joelaine! We are delighted to hear that you are pleased with your overall experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very smooth experience and they were able to install zippers which could be opened from both sides. Arrived on time.
Hey Fred! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I love how your company contacted me to double check all info. On my order to make sure I got exactly what I wanted. I love that I can upload an image of the furniture I wanted covered so that the company could visually see exactly what cover I needed. Thank you for being so thorough and for following up to make sure my covers arrived and fit correctly! Wonderful customer service!
Hey Megan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
A sales rep helped me with my order, but the cover was too short and the grommets were in the wrong place. Customer service did not help, but more importantly I still wanted to purchase another cover with the corrections made and they did not respond.
Hello David, we are sorry for the inconvenience caused to you. The order has been processed as per the received order dimensions and details. Upon checking the details, we can see that our team has provided the best possible resolution to your concern. However, as your feedback is important to us, we will surely consider it to make the customer experience better.
Size were spot on, material was strong and clear. Helps to make my two season patio of three season patio.
Good company to purchase from. Always kept informed as to progress of item. Product well made and would buy again.
Hey Gerald! Thank you for your feedback! We’re so happy to hear that you’re pleased with your purchase and the communication throughout the process. It’s great to know that the product met your expectations and that you would consider buying from us again. Your satisfaction is our priority, and we look forward to serving you in the future! If you ever need assistance or have any questions, don’t hesitate to reach out.
This is the second cover I have purchased. Love the service and products.
Hey Brad! Thank you for your continued support. We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was very easy to measure the items we wanted covers for. But, then they asked for pictures, which I did not have at the time. Then I had to confirm the dimensions again. I missed a confirmation request which delayed them producing the order and ultimately delayed the time it took to receive the product.
So, make sure you have pictures and double check your emails for confirmation requests or you'll be waiting a long time to receive your products like we did.
Hey Robin! Thank you for taking the time to share your experience with us! We’re delighted to hear that you were happy with the quality of our products and the ease of measuring. Also we apologize for any delays you experienced during the process. We understand how important it is to keep things moving smoothly, and we’ll definitely take your feedback into account as we work continuously on improving our process. If you need assistance or have any questions regarding future orders, please don't hesitate to reach out. We're here to help.
I highly recommend this company. Their design team will ensure your covers are a perfect fit.
I rarely give a 5 star rating but this company deserves it! I would not hesitate to order from them again!
Hey Carol! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fits like a glove! Very pleased with your product.
Design team ensured the measurements were accurate several times.
Products are great but unfortunately i entered the wrong dimensions. I added length but it was asking for circumference. So the umbrella cover does not fit. It was my mistake. I placed another order.
Hey Matt! Thank you for sharing your feedback, and we’re glad to hear that you’re happy with the quality of the products! We understand how frustrating it can be when mistakes happen during the ordering process. We appreciate you placing a new order. If you need any assistance with your new order or have any questions along the way, please don’t hesitate to reach out. We’re here to help and ensure everything fits perfectly for you.
Great product and great fit. Quality workmanship and super fast shipping. I have placed several orders with Covers and All and will continue.
Hey George! Thank you for your continued support. We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.
The company worked on getting the cover correct and the cover fits nicely
Hey Terri! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have been using these. Covers for all my patio furniture at home as well as on my boat.
Hey username! We are delighted to hear that you are pleased with the product and had a positive experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My credit card was charged before I had a chance to review the proposal. As it turned out, there were changes that had to be made.
Hi John! Thank you for sharing your concern. We are sorry for any inconvenience caused. Our process is designed to streamline order handling, which is why a specific instruction box is provided during checkout. This allows customers to share any details or preferences before placing their order. Once the order is placed, our design team immediately starts working on the project, incorporating the comments provided. If any adjustments are needed after placing the order, we're always here to assist and ensure the final design meets your expectations. Your feedback is valuable, and we'll continue working on enhancing our process for better clarity and convenience.
Product looks good.
Irregular grommet spacing makes things difficult. Can't preset hangers..
Hey Ed! Thank you for your feedback, and we’re glad to hear that the product looks good overall. We sincerely apologize for the issue. This is certainly not the experience we aim to provide. We’ll look into this issue to ensure that future products meet the expected standards. In the meantime, if you would like to discuss any possible solutions or need assistance with installation, please feel free to reach out. We’re here to help and want to ensure your satisfaction.
This is the second time I have ordered from them. Great Company
Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I'm always satisfied with the products and services from Covers&all
Hey Kyle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
First of all, in this email, you stated that your cover was for a 2011 Ford F150 when it is not. It is supposed to be for a 2001 Ford F150 Lariat, 4-Dr Super Crew Short Bed. Secondly, after all the measurements I did for you, I expected a custom cover. Your cover is far from custom. There is no notch for the back cab window and overall, the cover is too long. You made it so the cover just angles off the back window roof to the tailgate which is not at all custom. I've had custom covers for the truck. This is more a one size kind of fits all. In any case, I will not be purchasing another cover from your company.
Hi Barry, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Product is well-made and was delivered on time! Will be back for more products.
Hey Kayla! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Bill! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!