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From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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This was a great purchase and the quality of the materials really helps insulate my compost bin during winter which helps me gain more quality compost in the Spring!
At first, my experience was not good when dealing with customer service. My covers did not fit right (extremely tight) so I contacted cust. Svc. They werent very helpful in trying to figure out the problem after I verified that I measured everything as per the instructions. It turned out that I did make a mistake on one of the measurements, but did not discover that until the support was escalated to the mgr. They remade the covers per the correct measurements and charged me a reduced price to remake. They now fit very well. I'm very happy with how the problem was resolved.
Hey Christina! Thank you for sharing your feedback! We're glad to hear that the issue was resolved and that you're now happy with the fit of your covers. We apologize for the initial confusion, but we appreciate your patience throughout the process. It’s great to know that our team could address the issue and ensure you received the right solution. If you need any further assistance or have future orders, feel free to reach out. We’re always here to help!
These are quality covers. We have used them before and have been fully satisfied.
Hey Elizabeth! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It has been a good experience. Everything was explained well in the directions for my shuffleboard cover. Thanks for the Black Friday discount.
Hey Douglas! Thank you for your feedback! We’re delighted to hear that your experience was positive and that the instructions for your shuffleboard cover were clear. We’re also glad that you were able to take advantage of the Black Friday discount. If you need anything else or have any future orders, don’t hesitate to reach out.
These covers are made to fit the specific size you need. High quality and craftsmanship at a great price.
Hey Daniel! We are delighted to hear that you are pleased with our product quality and craftsmanship. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
So far so good, installing soon. Exactly what I was trying to purchase and made to size
They were very precise on making sure that my order was designed correctly
Thank you, Ed, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
It was easy to follow the instructions to get the correct measurements for a great fit!
Hey Mary! We're pleased to know that you found our instructions helpful and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I've purchased seven customized covers With no complaints, high-quality product well constructed, and arrived when expected. I'll be a lifetime customer.
Hey Joe! Thank you for your feedback! We're thrilled to hear that you've been consistently satisfied with the quality and timely delivery of your customized covers. We truly value your loyalty, and we're excited to continue serving you for many years to come. If you require any assistance, please don’t hesitate to reach out. We're here to help.
Ordering was easy. I picked the toughest material to stand up to MN winters. Covers came quickly and are well made. I would order again but not round up on the dimensions.
Hey Todd! Thank you for your feedback! We're glad to hear that the ordering process was easy for you. We hope you enjoy your product once it arrives and look forward to hearing your thoughts on it. If you have any more feedback or questions, feel free to share.
Easy to order, did not have to wait long, and it fit perfectly. Price was very reasonable.
Hey Robert! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Kim! We are delighted to hear that you are pleased with our website and value for money products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very pleased with the entire experience. Good quality product
Hey Steven! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was very easy to navigate and order on their website. Very good quality covers.
Hey Patrick! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The communication was good and the covers arrived as expected. However, they are huge for our standard size folding teak chairs. Probably going to return them.
Hey Lawrence! Thank you for sharing your experience with us. We’re glad to hear that the communication and delivery process met your expectations. However, we regret that the chair covers did not fit as anticipated. Please don’t hesitate to reach out to us, and we’ll gladly assist you in exploring possible resolutions. Your satisfaction is our priority, and we’re here to help!
Great products, made right. Good materials. Durable I will use Covers and All again
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy experience - submitted a few measurements to the team who checked the details before we confirmed the order. Cover looks great, fits well and has good straps to keep it in place.
Exactly what was needed.
Hey Tom! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
These items were bought as a Christmas present. It hasn't been open yet, so I can't really do a review.
Great cushion. I'll probably buy another one if I can remember what I bought and the measurement
Hey Darla! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great experience from the order to putting them up. Would highly recommend this product and have recommended this already several times
Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Donny! Thank you for your feedback! We're thrilled to hear that the material quality met your expectations and that it’s helping to insulate your compost bin during the winter. It's great to know it's contributing to a better composting process for the spring! If you have any more needs in the future, feel free to reach out. We're here to help!