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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Missouri
2 reviews
0 helpful votes
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Great job on my grill cover!
December 14, 2024

Love the company, love the products and man are they through! Thanks for knocking this job out of the park! I'll be back again I'm sure!

Date of experience: December 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Preston! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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Great product
December 14, 2024

Great product will buy again very thick material long lasting

Date of experience: December 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ashley! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Happy customer
December 14, 2024

Very happy with the website and end result of orders. The covers for outdoor storage box, furniture and speakers are perfect. The winter weather here in Michigan along lake Michigan is very harsh, winds are strong, these covers wrap everything very good and so far have done what I need them to do through 3 storms

Date of experience: December 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Roger! Thank you for your feedback! We’re thrilled to hear the covers are working well for your outdoor storage, furniture, and speakers during Michigan's harsh winters. It’s great to know they’ve met your expectations! If you need further assistance or have any additional feedback, feel free to reach out.

Virginia
1 review
0 helpful votes
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Cushion cover
December 14, 2024

Great quality! Easy to use website! I will definitely be purchasing all my replacement covers from Covers & All in the future! It was really easy to follow directions for measuring.

Date of experience: December 3, 2024
California
1 review
0 helpful votes
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Excellent
December 14, 2024

Great service excellent detail quality product delivered in reasonable time

Date of experience: December 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Charles! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Best covers ever!
December 14, 2024

We had found this site on the web and decided to try on our furniture in Florida. Love the fit and durability. Loved the process and decided to get covers for our Northern home. Perfect fit and again look awesome!

Date of experience: December 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Una! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Quality product
December 14, 2024

Well made product ………………….,,,,,,,,,,,,,.,………………………………………

Date of experience: December 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Anthony! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Exactly the high quality I expected!
December 14, 2024

This was a great purchase and the quality of the materials really helps insulate my compost bin during winter which helps me gain more quality compost in the Spring!

Date of experience: December 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Donny! Thank you for your feedback! We're thrilled to hear that the material quality met your expectations and that it’s helping to insulate your compost bin during the winter. It's great to know it's contributing to a better composting process for the spring! If you have any more needs in the future, feel free to reach out. We're here to help!

Illinois
2 reviews
0 helpful votes
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Problem resolved
December 14, 2024
Updated review

At first, my experience was not good when dealing with customer service. My covers did not fit right (extremely tight) so I contacted cust. Svc. They werent very helpful in trying to figure out the problem after I verified that I measured everything as per the instructions. It turned out that I did make a mistake on one of the measurements, but did not discover that until the support was escalated to the mgr. They remade the covers per the correct measurements and charged me a reduced price to remake. They now fit very well. I'm very happy with how the problem was resolved.

Date of experience: December 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Christina! Thank you for sharing your feedback! We're glad to hear that the issue was resolved and that you're now happy with the fit of your covers. We apologize for the initial confusion, but we appreciate your patience throughout the process. It’s great to know that our team could address the issue and ensure you received the right solution. If you need any further assistance or have future orders, feel free to reach out. We’re always here to help!


Ordering was very easy
November 30, 2024
Previous review

Ordering was very easy

Date of experience: November 19, 2024
Kentucky
1 review
0 helpful votes
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Good product
December 13, 2024
Updated review

These are quality covers. We have used them before and have been fully satisfied.

Date of experience: December 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Elizabeth! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great help from online chat
August 22, 2024
Previous review

Great help from online chat.

Date of experience: August 12, 2024
Michigan
1 review
0 helpful votes
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Great product
December 13, 2024

It has been a good experience. Everything was explained well in the directions for my shuffleboard cover. Thanks for the Black Friday discount.

Date of experience: December 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Douglas! Thank you for your feedback! We’re delighted to hear that your experience was positive and that the instructions for your shuffleboard cover were clear. We’re also glad that you were able to take advantage of the Black Friday discount. If you need anything else or have any future orders, don’t hesitate to reach out.

New Jersey
1 review
0 helpful votes
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Fantastic covers - fit perfect
December 13, 2024

These covers are made to fit the specific size you need. High quality and craftsmanship at a great price.

Date of experience: December 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Daniel! We are delighted to hear that you are pleased with our product quality and craftsmanship. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
1 review
0 helpful votes
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In closer covers
December 13, 2024

So far so good, installing soon. Exactly what I was trying to purchase and made to size

Date of experience: December 19, 2024
Washington
1 review
0 helpful votes
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The perfect laundry room
December 13, 2024

They were very precise on making sure that my order was designed correctly

Date of experience: December 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Ed, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Illinois
1 review
0 helpful votes
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Easy process
December 13, 2024

It was easy to follow the instructions to get the correct measurements for a great fit!

Date of experience: December 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mary! We're pleased to know that you found our instructions helpful and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

South Carolina
1 review
0 helpful votes
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The best!
December 13, 2024

I've purchased seven customized covers With no complaints, high-quality product well constructed, and arrived when expected. I'll be a lifetime customer.

Date of experience: December 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Joe! Thank you for your feedback! We're thrilled to hear that you've been consistently satisfied with the quality and timely delivery of your customized covers. We truly value your loyalty, and we're excited to continue serving you for many years to come. If you require any assistance, please don’t hesitate to reach out. We're here to help.

Michigan
1 review
0 helpful votes
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High quality covers
December 13, 2024

Ordering was easy. I picked the toughest material to stand up to MN winters. Covers came quickly and are well made. I would order again but not round up on the dimensions.

Date of experience: December 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Todd! Thank you for your feedback! We're glad to hear that the ordering process was easy for you. We hope you enjoy your product once it arrives and look forward to hearing your thoughts on it. If you have any more feedback or questions, feel free to share.

Louisiana
1 review
0 helpful votes
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Easy
December 13, 2024

Easy to order, did not have to wait long, and it fit perfectly. Price was very reasonable.

Date of experience: December 23, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Robert! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Arizona
1 review
0 helpful votes
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Well priced
December 13, 2024

Easy website to use and affordable pricing. Highly recommend

Date of experience: December 30, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kim! We are delighted to hear that you are pleased with our website and value for money products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Fits perfectly
December 13, 2024

Very pleased with the entire experience. Good quality product

Date of experience: December 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Steven! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!