Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good and everything arrived that was ordered. Thank you bye
Easy to order a custom cover. The quality is great and the fit is perfect.
Hey Rich! We are delighted to hear that you are pleased with our product quality and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Seems to be a great product, but I get heavy winds in my location, so could have chosen different tie down methods if possible.
Ordering custom covers & tarps is quick and easy. The products arrived faster than expected and everything fit good. The tarps and furniture covers will hopefully last a long time. The materials appear to be top notch and the craftsmanship is really good. We ordered a sample to pick the materials and measure carefully. They did a great job on both of our orders.
Hey Douglas! Thank you for your feedback! We're thrilled to hear that the ordering process was quick and easy, and that your custom covers and tarps arrived faster than expected. It’s fantastic to know that everything fit well, and we’re confident that the high-quality materials and craftsmanship will help your covers last for many winters to come. We’re glad you took advantage of the sample to select the right materials and carefully measure your items. It’s great to know that both of your orders were handled to your satisfaction. If you need anything else in the future, please don’t hesitate to reach out.
Ordering custom covers & tarps is quick and easy
Hey Ray! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy to order for my specific table measurements and great quality for our very wet winter and spring weather.
Easy to order and Black Friday discount generous.
This was a gift for my granddaughters husband. I'm 89 years old and just not sure I could do this on my own as a surprise and not make a mistake. I've only had my phone about 6 years so I wanted customer service. Whoever I got on the phone didn't just take over. They walked me thru each step on the phone to order the cover the correct way and really did a great job. I was so worried about making a mistake and they just kept reassuring me as I went thru all the steps. The cover came and it is perfect. It was a homemade bar, a really large one and the cover couldn't be more perfect. Thank you for all the handholding and patience. I would recommend this product and company to all!
N/A I have nothing else to say but I followed the measuring and they were HUGE. Service was fine. Quality is fine but sizing did not really work.
I have ordered from Covers & All several times for outdoor furniture and fire pits. Their covers are always spot on and fit perfectly. The material wears very well and hold up under all weather conditions.
Hey David! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers fit perfect on my BBQ Grill and Burner. Placing my order was extremely easy. Notification on cover dimensions was added bonus.
Hey Dave! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The quality of the material is great. The size of the product I received was a little larger than necessary, even though I followed the measuring directions on the web site. It's hard to get the measurements exact.
Hey Rose! Thank you for your feedback. We provide leeway in width and depth as part of our standard process, which is mention on the website. If you encounter any product issues, please feel free to raise a ticket through your account using the 'Help and Support' option. Our dedicated team will be happy to assist you. If you ever need further help, please don’t hesitate to reach out!
I had to buy a new set because i had no place to repair my set.very mad that i had to buy again.
Hey Cheryl! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We have an oversized fire pit. It is stone and grout on top which allowed the rain to funnel down into the pit creating a water feature we did not want. Because of the diameter of the pit 33", we were having trouble finding cover that worked. So glad we found Covers & all. Perfect fit. Perfect solution.
Hey Donna! Thank you for your feedback! We’re delighted to hear that our cover provided the perfect solution for your oversized fire pit. It’s great to know that the fit was just right and helped resolve the unexpected water feature issue. We’re thrilled that you found us and that we could meet your needs. If you ever need assistance with any future projects, don’t hesitate to reach out—we're to help!
Very good site easy to use. Processing and double checking measurements super accurate for perfect fit.
Hey John! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Online ordering was easy, packaging was good, and it feels like I received the product in about 10 fays.
Have not opened yet due to weather but have been very happy in the past
Hey Cynthia! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order with the measurements I had and received in a timely manner. Great communication.
Hey Gary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ok -----------------------------------------------------------
Great service, contacted me on everything they did to make sure my tarps were perfect. The quality was
Excellent, product strong,right color and fit great. My third order from Cover and All, all custom and all made perfect. I recommend Cover and All to anyone that needs a cover for any project.
Hey Mak! Thank you for your feedback! We're thrilled to hear that both the service and products exceeded your expectations. It's great to know your custom tarps fit perfectly and were made to your specifications with excellent quality. We're grateful for your continued trust in us with your orders and appreciate your recommendation. If you ever need anything else, we're here to assist you with any future projects.
I gave your some stars. Nothing more to say. Some difficulty in getting the design understood.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hey Jeffrey! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!