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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,046
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Maryland
1 review
0 helpful votes
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Good
December 20, 2024

Good and everything arrived that was ordered. Thank you bye

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeffrey! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great cover
December 20, 2024

Easy to order a custom cover. The quality is great and the fit is perfect.

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rich! We are delighted to hear that you are pleased with our product quality and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Seems to be a great product, but I get heavy winds in my location, so could have chosen different tie down methods if possible.

Date of experience: December 9, 2024
Michigan
1 review
0 helpful votes
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Winter Protection in Michigan
December 20, 2024
Updated review

Ordering custom covers & tarps is quick and easy. The products arrived faster than expected and everything fit good. The tarps and furniture covers will hopefully last a long time. The materials appear to be top notch and the craftsmanship is really good. We ordered a sample to pick the materials and measure carefully. They did a great job on both of our orders.

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Douglas! Thank you for your feedback! We're thrilled to hear that the ordering process was quick and easy, and that your custom covers and tarps arrived faster than expected. It’s fantastic to know that everything fit well, and we’re confident that the high-quality materials and craftsmanship will help your covers last for many winters to come. We’re glad you took advantage of the sample to select the right materials and carefully measure your items. It’s great to know that both of your orders were handled to your satisfaction. If you need anything else in the future, please don’t hesitate to reach out.


Ordering custom covers & tarps is quick and easy
November 27, 2024
Previous review

Ordering custom covers & tarps is quick and easy

Date of experience: November 17, 2024
North Carolina
1 review
0 helpful votes
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Easy Process
December 20, 2024

Easy process. Just measure and within a few days you have your cover

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ray! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Oregon
1 review
0 helpful votes
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Highly recommend
December 20, 2024
Updated review

Easy to order for my specific table measurements and great quality for our very wet winter and spring weather.

Date of experience: December 9, 2024

Easy to order and Black Friday discount generous
December 4, 2024
Previous review

Easy to order and Black Friday discount generous.

Date of experience: November 24, 2024
California
1 review
0 helpful votes
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Customer service 10 stars
December 19, 2024

This was a gift for my granddaughters husband. I'm 89 years old and just not sure I could do this on my own as a surprise and not make a mistake. I've only had my phone about 6 years so I wanted customer service. Whoever I got on the phone didn't just take over. They walked me thru each step on the phone to order the cover the correct way and really did a great job. I was so worried about making a mistake and they just kept reassuring me as I went thru all the steps. The cover came and it is perfect. It was a homemade bar, a really large one and the cover couldn't be more perfect. Thank you for all the handholding and patience. I would recommend this product and company to all!

Date of experience: December 9, 2024
Michigan
1 review
0 helpful votes
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No Review
December 19, 2024

N/A I have nothing else to say but I followed the measuring and they were HUGE. Service was fine. Quality is fine but sizing did not really work.

Date of experience: December 9, 2024
Illinois
1 review
0 helpful votes
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Great Fit, Great Product
December 19, 2024

I have ordered from Covers & All several times for outdoor furniture and fire pits. Their covers are always spot on and fit perfectly. The material wears very well and hold up under all weather conditions.

Date of experience: December 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Excellent BBQ Covers
December 19, 2024

Covers fit perfect on my BBQ Grill and Burner. Placing my order was extremely easy. Notification on cover dimensions was added bonus.

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dave! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Good quality
December 19, 2024

The quality of the material is great. The size of the product I received was a little larger than necessary, even though I followed the measuring directions on the web site. It's hard to get the measurements exact.

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rose! Thank you for your feedback. We provide leeway in width and depth as part of our standard process, which is mention on the website. If you encounter any product issues, please feel free to raise a ticket through your account using the 'Help and Support' option. Our dedicated team will be happy to assist you. If you ever need further help, please don’t hesitate to reach out!

Wisconsin
1 review
0 helpful votes
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Bad tie downs
December 19, 2024

I had to buy a new set because i had no place to repair my set.very mad that i had to buy again.

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cheryl! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oklahoma
1 review
0 helpful votes
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Perfect solution!
December 19, 2024

We have an oversized fire pit. It is stone and grout on top which allowed the rain to funnel down into the pit creating a water feature we did not want. Because of the diameter of the pit 33", we were having trouble finding cover that worked. So glad we found Covers & all. Perfect fit. Perfect solution.

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donna! Thank you for your feedback! We’re delighted to hear that our cover provided the perfect solution for your oversized fire pit. It’s great to know that the fit was just right and helped resolve the unexpected water feature issue. We’re thrilled that you found us and that we could meet your needs. If you ever need assistance with any future projects, don’t hesitate to reach out—we're to help!

California
1 review
0 helpful votes
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Great site
December 19, 2024

Very good site easy to use. Processing and double checking measurements super accurate for perfect fit.

Date of experience: December 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Maryland
1 review
0 helpful votes
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Custom Bench Cover
December 19, 2024

Online ordering was easy, packaging was good, and it feels like I received the product in about 10 fays.

Date of experience: December 9, 2024
Florida
1 review
0 helpful votes
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Have not opened yet due to weather but have been very happy in the past

Date of experience: December 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cynthia! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Very professional
December 19, 2024

Easy to order with the measurements I had and received in a timely manner. Great communication.

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Nice well made good quality
December 19, 2024

Ok -----------------------------------------------------------

Date of experience: December 9, 2024
New York
1 review
0 helpful votes
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Great service, contacted me on everything they did to make sure my tarps were perfect. The quality was
Excellent, product strong,right color and fit great. My third order from Cover and All, all custom and all made perfect. I recommend Cover and All to anyone that needs a cover for any project.

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mak! Thank you for your feedback! We're thrilled to hear that both the service and products exceeded your expectations. It's great to know your custom tarps fit perfectly and were made to your specifications with excellent quality. We're grateful for your continued trust in us with your orders and appreciate your recommendation. If you ever need anything else, we're here to assist you with any future projects.

Wisconsin
1 review
0 helpful votes
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I gave your some stars. Nothing more to say. Some difficulty in getting the design understood.

Date of experience: December 9, 2024