Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,045
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow lisa M.
Unfollow lisa M.
Share Review
Report Review

Diminished quality from last purchase
December 21, 2024

The new cover was a replacement for a previous one that had the appearance of fabric. The new material appears more plastic-like and is less appealing visually but the construction is solid and should last for some time.

Date of experience: December 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Lisa! We are sorry for any inconvenience caused. We truly value your feedback and regret that the material did not meet your expectations compared to your previous purchase.The fabric used in your 2021 order has since been discontinued, which is why the new cover has a different appearance. However, rest assured that the product's quality and durability remain high. To help you make informed decisions in the future, we recommend ordering a sample kit to review materials and colors before placing your order. If you encounter any issues with the product in future, please don’t hesitate to reach out—we’re always here to help. Your feedback is valuable, and we’ll work towards improving your experience.

Florida
1 review
0 helpful votes
Follow Barry Q.
Unfollow Barry Q.
Share Review
Report Review

Excellent service, product and company
December 21, 2024

Custom order process easy and clear. Hopefully product and shipping is as good!

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Barry! Thank you for your kind words about our custom order process! We’re delighted to hear that you found it easy and clear to navigate. We’re confident that both the product and shipping will meet your expectations, and we look forward to delivering an excellent experience. Should you have any questions or need assistance at any stage, please don’t hesitate to reach out.

California
1 review
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

Quality covers
December 20, 2024

Quality covers. Easy to order and relatively fast delivery. Fit was good

Date of experience: December 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product, service and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
2 reviews
0 helpful votes
Follow Peter J.
Unfollow Peter J.
Share Review
Report Review

Efficient
December 20, 2024

Cover delivery was as scheduled; quick turnaround on a custom size order and product appears very durable

Date of experience: December 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peter! Thank you for your feedback! We’re delighted to hear that your cover was delivered as scheduled and that the quick turnaround on your custom order met your expectations. It’s also great to know that you find the product to be very durable. We appreciate your trust in us, and if you ever need assistance with future orders, please don’t hesitate to reach out.

Tennessee
1 review
0 helpful votes
Follow William X.
Unfollow William X.
Share Review
Report Review

Great website. Easy to order
December 20, 2024

I even got my product earlier than expected!
Showed up as we went from 70° to 18° took me 2hrs to install due to height of my porch.

Date of experience: December 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey William! Thank you for sharing your positive experience with us! We're delighted to hear that you found our website easy to use and that your order arrived ahead of schedule. It’s great to know that your product was timely for the sudden temperature drop and that you managed to install it, even with the challenge of your porch height. Your effort certainly paid off, and we hope the product meets your expectations and provides lasting satisfaction. If you need any assistance in the future, please don’t hesitate to reach out. We’re always here to help!

Pennsylvania
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

Snow blower tractor cover
December 20, 2024

Ordered cover online. All information on website was very well explained and accurate.

Date of experience: December 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Connecticut
1 review
0 helpful votes
Follow John E.
Unfollow John E.
Share Review
Report Review

Great Product
December 20, 2024
Updated review

Between the information they give you on how to measure and the ease of ordering.it was a great experience.

Date of experience: December 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


The web site is so easy to navigate
December 11, 2024
Previous review

The web site is so easy to navigate.

Date of experience: December 1, 2024
New Hampshire
1 review
0 helpful votes
Follow James Z.
Unfollow James Z.
Share Review
Report Review

Fit Great
December 20, 2024

Ordered a cover for the center console in the second row of my Jeep Grand Wagoneer to prevent the dogs from scratching the leather and damaging the touch screen when they stand on it. A little worried their claws would rip through the material, but so far so good.

Date of experience: December 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
Follow Paula H.
Unfollow Paula H.
Share Review
Report Review

Custom covers at great prices
December 20, 2024

The website was easy to navigate and to customize covers that fit my needs. Great color choices.

Date of experience: December 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Paula! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Alabama
1 review
0 helpful votes
Follow Alton K.
Unfollow Alton K.
Share Review
Report Review

Cover fits perfectly over my outdoor tv. As always Covers and All did a perfect job of creating a custom cover

Date of experience: December 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alton! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

West Virginia
1 review
0 helpful votes
Follow Kenette C.
Unfollow Kenette C.
Share Review
Report Review

Good cover
December 20, 2024

Great quality! 25' is heavy. Lol. Wish I knew I could have had custom to fit ( saw after I purchased). Our outside patio elevates up. So I have two feet at the top slanted that's open. Other than that. They should work for our holiday parties and help w wind and winter

Date of experience: December 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kenette! Thank you for your feedback. We're glad to hear you’re happy with the quality of our product. We do offer custom sizes, and for future orders, you can take advantage of our custom size option to ensure the perfect fit for your space. If you have any questions or need assistance with adjustments, feel free to reach out. We hope our product helps make your holiday parties warm and enjoyable!

New York
1 review
0 helpful votes
Follow Myles Z.
Unfollow Myles Z.
Share Review
Report Review

Custom cover for outdoor kitchen
December 20, 2024

Company is great custom cover for perfectly. Measured several times and the cover fit better than expected

Date of experience: December 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Myles! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Delaware
1 review
0 helpful votes
Follow Erich Z.
Unfollow Erich Z.
Share Review
Report Review

Pellet Fireplace cover.
December 20, 2024

You did a great job with my outside pellet stove cover. It had an odd shape but you carefully guided me through the measuring process to get the required dimensions. It fit perfect and looks great. Thanks

Date of experience: November 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Erich! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
Follow Bobby A.
Unfollow Bobby A.
Share Review
Report Review

Seems Easy Enough
December 20, 2024
Updated review

I ordered sizes I needed they made and sent to me pretty simple.
Thank You,
Covers & All

Date of experience: December 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bobby! Thank you for taking the time to share your experience! We’re glad to hear that the ordering process was simple and straightforward for you. Providing an easy and hassle-free experience is what we strive for, and we’re thrilled we could meet your expectations. If you ever need assistance or have any additional orders, please don’t hesitate to reach out. We’re here to help!


Pleased
October 22, 2024
Previous review

Everything seems to be good for now. Got order made quickly.haven't installed yet.

Date of experience: October 10, 2024
Ohio
1 review
0 helpful votes
Follow Thomas V.
Unfollow Thomas V.
Share Review
Report Review

Happy customer
December 20, 2024

Excellent quality and craftsmanship, Very pleased with the speed of getting the finished product tp me.

Date of experience: December 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Thomas! Thank you for your kind words! We’re delighted to hear that you’re a happy customer and are very pleased with the quality and craftsmanship of your product. It’s also great to know that the speed of delivery met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. If there’s anything else you need, feel free to reach out anytime!

Hawaii
1 review
0 helpful votes
Follow Susan I.
Unfollow Susan I.
Share Review
Report Review

Great attention to detail
December 20, 2024

Good communication before proceeding with my order. Received quickly & as described.

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Susan, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
Follow F. C.
Unfollow F. C.
Share Review
Report Review

Another great cover!
December 20, 2024

This is the third cover I've purchased (2 benches and this fire pit cover) and I'm really happy with all of them! The fit is perfect and they're truly waterproof and durable unlike others I've purchased. This is my go-to place for covers from now on!

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Francine! Thank you for your wonderful feedback! We’re so glad to hear that all three of your covers have been a perfect fit and that the quality has exceeded your expectations. It’s great to know you’ve found a reliable solution for your outdoor needs. We truly value your trust and are excited to continue being your go-to for custom covers. If you need any further assistance or have any questions, our team is always here to help!

District of Columbia
1 review
0 helpful votes
Follow Melissa R.
Unfollow Melissa R.
Share Review
Report Review

Ok
December 20, 2024

The original order was not what I got. I had reach out repeatedly to see where it was finally had to pick a different color( which I had to request) because I still hadn't received any confirmation of my original purchase. The fit isn't what was originally requested. It's 1 inch shorter than what we needed.

Date of experience: December 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Melissa, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Oregon
1 review
0 helpful votes
Follow Don P.
Unfollow Don P.
Share Review
Report Review

Crementi Crementina Cover
December 20, 2024

Everything was great. I am a happy customer. And I'm done here.

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Don! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Dakota
1 review
0 helpful votes
Follow Jerry O.
Unfollow Jerry O.
Share Review
Report Review

It could have been made the size the Designer had sent me. The size he suggested which was 1-2 inches larger than the object it was gong to cover. Instead it is quite a bit larger then my generator by 3-4 inches if not more.

Date of experience: December 9, 2024