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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,042
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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California
2 reviews
0 helpful votes
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Nice fabric
December 22, 2024

I'm happy with my purchase. I would buy from them again in the future.

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Libby! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
1 review
0 helpful votes
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Everything was done to a T
December 22, 2024

I've order covers before. They were standard sizes. Everything about this product is superior. Well worth the investment.

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Marc! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Fire table cover
December 22, 2024

Easy to order online. Cover came on time and was priced competitively.

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Vincent! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Another perfect order!
December 22, 2024

This is the fourth or fifth custom cover I have ordered from Covers and All and each time we are pleased with the quality, customer service and overall experience!

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Cheryl, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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A+
December 22, 2024

Couldn't be more pleased….love the cover and appreciate your attention to detail in getting the order right

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Linda! Thank you for review! We’re delighted to hear that you love the cover and that our attention to detail made the ordering process seamless for you. Your satisfaction is our priority, and it’s wonderful to know we could meet your expectations. If there’s anything else we can assist you with, we’re always here to help!

Florida
1 review
0 helpful votes
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Was pretty smooth other than when discussing issues the language barrier was a issue

Date of experience: January 9, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Alan! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Quality
December 22, 2024

Really good quality in the product, came all in a small bag, nice covers and waterproof

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Connecticut
1 review
0 helpful votes
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Nice cover but measure correctly!
December 22, 2024

It was a nice experience. Explanations on measuring was great but I should have asked before ordering

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Vermont
1 review
0 helpful votes
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Excellent call in staff. Yanna and the person I spoke with the next time I called(I'm sorry I did into get his name) in were excellent help.
Please commend them for clear and accurate information.

Date of experience: December 25, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Jean, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Illinois
1 review
0 helpful votes
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Great product great quality
December 21, 2024

Amazing thick clear tarp and great quality. Beautiful enclosure for my cold winters. Fast shipping and great customer service

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Erin! Thank you for sharing your feedback! We’re thrilled to hear that your thick, clear tarp has created a beautiful enclosure for the cold winter months. It’s wonderful to know you’re impressed with the quality and our customer service. Fast shipping and customer satisfaction are top priorities for us, and we’re delighted we could deliver on both. If you need further assistance or have any other projects in mind, we’d be happy to help!

Colorado
1 review
0 helpful votes
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Super custom service!
December 21, 2024
Updated review

Always great service. Unbelievable design flexibility to accommodate my project.

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cathy! Thank you for your kind words! We’re thrilled to hear that you enjoyed our service and found our design flexibility perfect for your project. Providing exceptional support and creative solutions is what we strive for, and it’s great to know we met your expectations. If there’s anything else we can assist you with, don’t hesitate to let us know!


Great chat service!
November 4, 2024
Previous review

Great chat service!

Date of experience: October 25, 2024
Iowa
1 review
0 helpful votes
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We are repeat customers.
December 21, 2024

They make it so simple to measure and order your cover! Perfect!

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Denise! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Ohio
1 review
0 helpful votes
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Good experience
December 21, 2024

My experience is same as my review. I think this experience portion is redundant

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! Thank you for sharing your thoughts with us! We appreciate your suggestion regarding the experience section, and your input helps us improve. If there’s anything further you’d like to share or if we can assist you in any way, please feel free to reach out. Your feedback is always valuable to us!

New York
1 review
0 helpful votes
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Good product
December 21, 2024

I first bought an extremely large one piece vinyl tarp enclosure from Covers and All for my porch which gets direct sunlight. It worked well but was difficult to put up. After using it a few years, I decided to measure the spaces between my support beams and use smaller pieces with velcro for a snug fit. I love that they provide both sides of the velcro and it seems to works quite well. They advise allowing an inch or two extra, which is necessary to allow some give. Nice product.

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Easy to design
December 21, 2024

The location for ordering the design/table was not intuitive to find, the website wants you to choose a standard cover.

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Larry! Thank you for your feedback! We apologize for any inconvenience you experienced navigating the website. We do offer custom options on the site, and if you have any further feedback or questions, we’re here to assist you!

Virginia
1 review
0 helpful votes
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Easy Order / Quick Delivery
December 21, 2024

Ordering was easy and delivery was timely. Product as expected. Will order again for another project.

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Custom cover fits perfectly. Communication throughout the process was great and they went the extra steps to confirm all of my measurements.

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kristi! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Fountain cover
December 21, 2024

Cover fit perfect and cover is very durable, ready for winter

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Tim! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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The best covers!
December 21, 2024

Great product, great service, and prompt delivery. Customer service is very good.

Date of experience: December 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Anu! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Perfect fit
December 21, 2024

This is my third order. I ordered a cover for my patio table, chairs, and now a guitar amp. Always perfect!

Date of experience: December 10, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Tom! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!