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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Transaction was perfect and cover was good quality
Great product Purchased panels for my gazebo. Fit perfectly.
We would not order from Covers and All again. The product is good but it took several weeks longer than they said it would when we ordered, and every time we called the check in they said we will send it in 4 days, we promise! And then it continued to take weeks. That was incredibly frustrating and unprofessional (especially while we continued to receive daily marketing emails even knowing they were unable to create the orders they already had). Very bad service!
We've had this cover for two months now. Very waterproof and holding up well through lots of rain. The fit was perfect. Shipping faster than expected. We will order from this company again!
I found the ordering process on the website confusing.
Hello Martina. Thank you for the rating and feedback. We are glad you like your custom table top cover.
We are sorry if you found any part of the order process confusing. Besides providing high quality products, we also want to ensure an easy and intuitive buying experience. We are always looking for ways to improve; if you have specific suggestions on how we can do better, please feel welcome to write to us at [email protected]
Our support team is also available 24x7 via our phone and chat helplines for any questions you may have before or after placing your order.
We appreciate the opportunity to work with you. Thank you for choosing Coversandall.
Order took 3.5 months to show up, they told me it would be 2 weeks. Covers were also made crooked.
Hello Andrew. Please accept our sincere apologies for the delay on your order. To clarify, your order was placed on 2 November and shipped on 8 January. We certainly understand the frustration this must have caused. As promised, we have already refunded the shipping charges on your order.
All our products are handmade; regrettably, due to inconstant circumstances we ended up with unanticipated backlog in production and missed the promised date. We are working hard to scale up our production capabilities and improve our turnaround time. While these efforts (which include building a new, much larger production unit) are ongoing, we have also applied some solutions in the interim that have resulted in significant improvement over the last few weeks.
With regard to the curtains, we ship hundreds of handcrafted orders each day, and admittedly sometimes we make a mistake. However, we are committed to making it right when given the opportunity. Regrettably, we are unable to see a complaint raised on your order for this issue. Please write to us at [email protected] with relevant pictures clearly showing the problem. Our Quality team will gladly look into this for you.
The ordering process was easy and efficient and the product is excellent. We very pleased!
Excellent quality, perfect Fit and very responsive.
No issues, great service and product. Delivery arrived a head of schedule
It was good. Cover fits great. Will use it more in the summer when I move it back out side.
Ordered two custom covers. Quickly received draft drawings to review. Following approval received orders on time as promised. Products fit well and appear to constructed of high quality, durable materials.
Good quality product. Very happy with my purchase.
My cover fit exactly according to the specifications I submitted with the order. I am impressed with its construction and am confident it will stand up well to the outside elements. I am happy with the value I received for the money--my Covers&All cover cost less than what a leading competitor would have charged me for a similar product.
The product was fine. The expected delivery was very disappointing. We ordered these for special events that required us to be outside due to the pandemic. The covers arrived more than two months after those events. Basically, we paid for a product that we never were able to use. Had we known this ahead of time, we would have canceled the order, however, we were continually told the product was on the way. To be fair, I'm sure their backlog was due to the pandemic, however, we would have much rather have had transparency with the option to cancel our order than to pay for what would be in the end a useless product.
Hello Todd. Please accept our sincere apologies for the delay on your order. To clarify, your order was placed on 16 November for delivery by 18 December, but was delivered on 14 January. We certainly understand the frustration and inconvenience this must have caused.
Our support team did put in an expedite request when you contacted us. All our covers are handmade; regrettably, due to inconstant circumstances we ended up with a unanticipated backlog in production and missed the promised date. We are working hard to scale up our production capabilities and improve our turnaround time. While these efforts (which include building a new, much larger production unit) are in progress, we have also applied some solutions in the interim that have resulted in significant improvement over the last few weeks.
We sorely regret disappointing you and can only hope you are able to allow some forgiveness if you are happy with the product. If you have additional comments, you are very welcome to write to us at [email protected].
Clear instructions to get the fit and quality you want and need for a child's sandbox cover.
Coverall reached out to me after I had submitted my order to double check my measurements.
I was able to send them a picture of my couch from the company's catalogue and they made a cover which fits perfectly.
I was very happy with the service and final product.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Molly. Please accept our sincere apologies for the delay on your order. We certainly understand the frustration this must have caused. Per your conversation with our support team, we have refunded 35% of the order value due to the 3-week delay.
Please be assured we never lie to our customers. From our internal notes we see that our support team did put in an expedite request each time you contacted us. All our covers are handmade; regrettably, due to inconstant circumstances we ended up with a unanticipated backlog in production and missed the promised dates. We are working hard to scale up our production capabilities and improve our turnaround time. While these efforts (which include building a new, much larger production unit) are in progress, we have also applied some solutions in the interim that have resulted in significant improvement over the last few weeks.
We sorely regret disappointing you and can only hope you are able to allow some forgiveness if you are happy with the product. If you have additional comments, you are very welcome to write to us at [email protected].