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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,069
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
1 review
0 helpful votes
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Great
March 21, 2021

Quick and easy no hassle. Shopping was pretty quick too.

Date of experience: March 20, 2021
Arizona
1 review
0 helpful votes
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Great product!
March 21, 2021

Great experience. Product is exactly what we expected.

Date of experience: March 20, 2021
New Jersey
1 review
0 helpful votes
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Great custom covers
April 5, 2021

The quality of the custom patio cushion covers is great. The zipper is sturdy too. I must admit I was a little apprehensive to purchase but they exceed my expectations. Can't beat the price!

Date of experience: March 20, 2021
Minnesota
1 review
0 helpful votes
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Ottoman cover
March 21, 2021

Quick and easy ordering. The website was easy to navigate, put in measurements, select the kind if cover, select payment, hit enter and done. The cover came in a shirt period of time. We are very satisfied with the service.

Date of experience: March 20, 2021
California
1 review
0 helpful votes
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Easy to find after a quick Google search. Website has everything laid out - simple and affordable!

Date of experience: March 20, 2021
Florida
1 review
0 helpful votes
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Beyond
March 20, 2021

Top quality service and product, I loved w definitely I will do more orders are recommendations!

Date of experience: March 20, 2021
Pennsylvania
1 review
0 helpful votes
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Outside cover
March 20, 2021

The cover is heavier than my car cover. I only needed something for inside to protect from dust but it was hard finding something. It fits perfect but to heavy for my wife to use on daily basis.

Date of experience: March 20, 2021
Ohio
1 review
0 helpful votes
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Excellent
March 20, 2021

This company did a great job of getting all the details right through artist renderings of the final product for our approval

Date of experience: March 20, 2021
Arizona
1 review
0 helpful votes
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Grill cover
March 20, 2021

Great thru the whole experience. Product fits perfect and looks great

Date of experience: March 20, 2021
Texas
3 reviews
0 helpful votes
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Great Product!
March 20, 2021

You give them your dimensions and color wanted, and that's what you get in about 3 weeks. And the material is heavy duty, a lot thicker than I thought I was going to be. Will be ordering another one for my mini refrigerator behind the bar.

Date of experience: March 20, 2021
Virginia
1 review
0 helpful votes
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Not too impressed
March 28, 2021

The quality of the fabric was not what I expected. It does the job though.

Date of experience: March 20, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Valerie. Thank you for the rating and your feedback.

We are sorry that the Swing Cover did not turn out as expected. However, we have worked hard to make the order process as transparent as possible. With this goal in mind the product page does display the details of the material you choose. For your cover the material chosen is Cover Max which as listed on the website is "1000 Denier, PVC Coated Polyester - High Durability, Tear & Abrasion Resistant, Medium Weight, Feels Like Vinyl". For a fabric feel, we offer a different material called Cover Fab which can be selected on the product page itself.

We suggest that you order our Free Swatch Kit if you wish to feel each fabric physically before placing your order. The kit can be ordered here:

https://www.coversandall.com/swatch-kit.html

New Jersey
1 review
0 helpful votes
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Bike cover
March 20, 2021

We wanted a cover to go over our two bikes and we got exactly what we wanted. We were able to specify the dimensions and features we needed. The website is easy to use and we received our order ahead of schedule.

Date of experience: March 20, 2021
California
1 review
0 helpful votes
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Cover is the perfect size
March 20, 2021

High quality waterproof fabric.
Very happy with my purchase.

Date of experience: March 20, 2021
New Hampshire
1 review
0 helpful votes
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Best ever
March 20, 2021

I bought a lot of covers 4 fire pits and grills this is the first and the last time I will ever have to buy a cover again it's the highest of quality fits perfect right out of the box looks beautiful in the personalization of my name makes my neighbor's jealous from start to finish quick easy fast thank you for stepping up and caring about customer service

Date of experience: March 20, 2021
Ohio
1 review
0 helpful votes
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Perfect!
March 20, 2021

The custom made curved couch cover fit perfectly! Our area just went through a heavy rain and wind storm (30-40 mph!) and all three covers did the job with no tearing at straps or along seams like other covers I've used on furniture. If I could give them 10 stars I would!

Date of experience: March 20, 2021
Connecticut
1 review
0 helpful votes
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Perfect fit, great material!
March 20, 2021

Easy to measure and order. Cover came very quickly and was a snap to install.

Date of experience: March 20, 2021
Florida
1 review
0 helpful votes
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Just received and have not used in inclement weather.

Date of experience: March 20, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Debbie. We are sorry to hear that.

We handcraft each cover by meticulously following the measurements and instructions provided. As mentioned on the product page, we also add 1 to 2 inches of leeway on the given width/depth for ease of use. However, we do not add any leeway to the height.

The measurements entered while placing the order are listed on your order confirmation email. Could you please check them once? If you feel any of the covers is the wrong size, kindly share a picture at [email protected] showing the incorrect side with a tape measure. We are committed to replacing any cover that has not been fabricated as ordered.

New York
2 reviews
0 helpful votes
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The product id a half covering i wanted to cover my tree from dust since we dont take it down we keep it up for our special needs grandson very disappointed i would like to recieve a return slip ty

Date of experience: March 20, 2021
California
1 review
0 helpful votes
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Better than I expected
March 20, 2021

I have a big metal porch swing and the 3 cushions were getting destroyed by the weather. They looked awful. It would cost too much to totally replace them, so I turned to this company for new covers. I chose gray. I'm so happy. They look like new, with quality waterproof material and zippers. I highly recommend this company.

Date of experience: March 19, 2021
California
1 review
0 helpful votes
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Title
April 5, 2021

As long as you take good measurements, you are bound to be happy with the results!

Date of experience: March 19, 2021