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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,070
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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California
2 reviews
0 helpful votes
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Excellent quality cushion covers!
March 31, 2021
Updated review

It was easy to create orders. My only suggestion would be to show the dimensions for the cushion covers in the "View Cart" view so it is easier to check them in one screen and validate them against a list.

Date of experience: March 31, 2021

It was easy to create orders
March 16, 2021
Previous review

It was easy to create orders. My only suggestion would be to show the dimensions for the cushion covers in the "View Cart" view so it is easier to check against a list to verify all are accurate vs. having to click into each line item in the cart/

Date of experience: March 16, 2021
Georgia
1 review
0 helpful votes
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Slip on Covers for Outdoors
March 31, 2021
Updated review

Overall great... I envisioned the color to be more of a lighter blue but am pleased with what I received... I was quite surprised to see these are out of Mumbai... I thought I was purchasing made in the USA

Date of experience: March 31, 2021

Easy to use choices for color and sizing
March 11, 2021
Previous review

Easy to use choices for color and sizing

Date of experience: March 11, 2021
Pennsylvania
2 reviews
0 helpful votes
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Great company ever~~~~~
March 31, 2021

I was confused measure my product, but very kindly customer service rep helps me to get right measure and they made perfectly~!
Also good quality material!
I will come back and order again.

Date of experience: March 31, 2021
Washington
1 review
0 helpful votes
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Love this cover,
March 31, 2021
Updated review

As advertised, and better. Love the quality of the cover material, as well the clips / draw straps. Can tighten down around base of fire pit. Excellent to protect and keep weather out. Looks beautiful and really will be beneficial in winter months to protect and keep moisture out. Recommend getting two 'pillows' vs. one to help with rain run off.

Date of experience: March 31, 2021

Like the access to AMZN payment
March 16, 2021
Previous review

Like the access to AMZN payment

Date of experience: March 15, 2021
Tennessee
1 review
0 helpful votes
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Great outdoor dining cover
March 31, 2021
Updated review

Loved to quality, hefty material and having a choice of color. Received the cover just in time to protect my table & chairs from horrendous thunderstorms in Tennessee.
Great protection.

Date of experience: March 31, 2021

Easy to order
March 19, 2021
Previous review

Easy to order

Date of experience: March 19, 2021
Ohio
1 review
0 helpful votes
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Response
March 31, 2021

It was very professional and the product was just as described.

Date of experience: March 31, 2021
Illinois
1 review
0 helpful votes
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Charged for expedited shipping
April 30, 2021

We want a refund on our expedited shipping charges. The shipment was very late.

Date of experience: March 31, 2021
Virginia
1 review
0 helpful votes
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Excellent customer service
March 31, 2021
Updated review

Covers and all took the time to verify they had the correct only shape table that need a cover. The turnaround time was fantastic.

Date of experience: March 31, 2021

Excellent customer service
March 31, 2021
Previous review

Covers and all took the time to verify they had the correct only shape table that need a cover. The turnaround time was fantastic.

Date of experience: March 31, 2021
Georgia
1 review
0 helpful votes
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Great Product
March 31, 2021
Updated review

Product is exactly as described online. This is no ordinary cover compared to the covers that came with the patio furniture. The covers fit well based on the measurements I provided. If I had to do over I would make the cover just a few inches larger to make it a little easier putting on and off with no concerns of ripping them.

Date of experience: March 30, 2021

It has been good so far
March 15, 2021
Previous review

It has been good so far.

Date of experience: March 14, 2021
Florida
1 review
0 helpful votes
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We will definitely purchase from covers and all again. The process was seamless, fast and easy with great customer service.

Date of experience: March 30, 2021

Easy fast affordable
February 21, 2021
Previous review

Easy fast affordable

Date of experience: February 21, 2021
North Carolina
1 review
0 helpful votes
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First time
March 30, 2021
Updated review

It was easy to order and it fit my needs for what I needed.

Date of experience: March 30, 2021

Easy to order
March 15, 2021
Previous review

Easy to order

Date of experience: March 15, 2021
Massachusetts
1 review
0 helpful votes
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Great Product and Amazing Customer Service
March 30, 2021
Updated review

The site is easy to use and the information provided to properly do the measurements is very helpful. They confirmed a couple different times that the measurements were correct so that I could receive a cover for the snow blower that fits properly.

Date of experience: March 30, 2021

The site is very easy to use and the information provided...
September 20, 2020
Previous review

The site is very easy to use and the information provided to properly do the measurements is very helpful.

Date of experience: September 20, 2020
Florida
1 review
0 helpful votes
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Very dissatisfied. How do I get my money back? You sent 1/2 of the cushion cover with the wrong color. All were supposed to be blue and 1/2 are blue and 1/2 are tan

Date of experience: March 30, 2021
New Jersey
1 review
0 helpful votes
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Covers and All did a great job.
March 30, 2021
Updated review

Ordering was easy. I found everything that I needed quickly and all the pictures helped. I was specifically looking for a quality cover for my Weber kettle grill. Other covers rotted in the sun, or had to be held on with bungee cords. The online reviews were good so I proceeded. The product is very well made and fits the grill perfectly. Its only been a few weeks but I'm optimistic this will give me years of use. It was so well made I started thinking of other things I needed a custom cover for.

Date of experience: March 30, 2021

Ordering was easy
March 13, 2021
Previous review

Ordering was easy. I found everything that I needed quickly and all the pictures helped.

Date of experience: March 13, 2021
Illinois
1 review
0 helpful votes
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Quality Covers
March 30, 2021

Impressed with customer service and the quality of services and product

Date of experience: March 30, 2021
Texas
1 review
0 helpful votes
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It was easy to order, but arrived late and then it was the wrong size plus you repay for ordering another pillow. I don't think I will use this company in the future.

Date of experience: March 28, 2021
Alabama
1 review
0 helpful votes
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Paid for 2 tarps and only got one
March 25, 2021

I paid for 2 tarps and only got one. No call back and very dissappointed in how long it has taken to even get a response back

Date of experience: March 25, 2021
California
1 review
0 helpful votes
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From finding what we were looking for, to measuring, ordering and receiving the finished product, it was all a breeze! We love the quality and look of our covers.

Date of experience: March 22, 2021
Connecticut
1 review
0 helpful votes
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Exactly what I wanted
March 22, 2021

I was looking for new covers for cushions for a custom made bench. After finding covers & all online I decided to give them a shot. I am beyond happy! They were made to my exact measurements and are such good quality. They were made and delivered in the time promised. I will recommend to anyone who wants top notch service, quality and value.

Date of experience: March 22, 2021
California
1 review
0 helpful votes
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Custom cover
April 5, 2021

Very easy and clear communication both on the phone and through email.
Very happy with the finished product.

Date of experience: March 22, 2021