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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,077
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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South Carolina
2 reviews
2 helpful votes
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Buy with confidence from Covers & All
April 1, 2021
Updated review

Totally professional company totally detailed communication was awesome I had my custom cover for my fire pit delivered yesterday and it's perfect thank you so much

Date of experience: April 1, 2021

The only thing that was confusing was the dimensions...
March 12, 2021
Previous review

The only thing that was confusing was the dimensions are supposed to be the actual product that I am covering and not the cover size that I think I might need if you could put that in plain English I'm glad I called to get more information because I was told measure the actual product I'm buying the cover for Thanks!

Date of experience: March 12, 2021
California
1 review
0 helpful votes
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The worst experience
May 1, 2021

My experience with your company has been the worst I've ever dealt with. The product that I was suppose to get wasn't even near what I was suppose to get. I want my money back for the worst service I have experienced from your company I had to wait 2 months for it and they requested pictures which I took of my treadmill

Date of experience: April 1, 2021
Hawaii
1 review
0 helpful votes
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Satisfaction Realized
April 1, 2021
Updated review

Ordering Online was Quick and Easy. The product was professionally done and I am very satisfied. I know that I'll be receiving positive comments from my friends and family on this product, and I'll gladly recommend it to them.

Date of experience: April 1, 2021

Quick and Easy
March 19, 2021
Previous review

Quick and Easy

Date of experience: March 19, 2021
Illinois
2 reviews
0 helpful votes
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Easy to custom build. Reasonable prices. Seems durable. Build time and shipping seemed a bit extended, but could be partly due to covid. Would order again.

Date of experience: April 1, 2021
Arkansas
1 review
0 helpful votes
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Great Quality Custom Covers for a Reasonable Price
April 1, 2021
Updated review

We recently built a new outdoor deck and bought a 30" X 60" stainless steel table to keep on the deck for preparing and serving food to guests. We couldn't find a cover that would fit and that was made with quality materials.

Date of experience: April 1, 2021

Quick and easy way to order a custom cover
March 20, 2021
Previous review

Quick and easy way to order a custom cover - couldn't find an off the shelf version. Nice website layout and experience.

Date of experience: March 20, 2021
California
1 review
0 helpful votes
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Great Quality
April 1, 2021

Nice covers fast turnaround! High quality, arrived well packed and they are well made. We will order again!

Date of experience: April 1, 2021
California
2 reviews
0 helpful votes
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Fits great and super quality
April 1, 2021

Painless! Color match was right on; measurements right on and great quality.

Date of experience: April 1, 2021
California
2 reviews
0 helpful votes
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Nice work
April 1, 2021

Very professional. Able to get the color I wanted. And have a custom fit.

Date of experience: April 1, 2021
Oregon
1 review
0 helpful votes
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Great product at a great price.
April 1, 2021
Updated review

Easy to order. Good quality. This product exceeded my expectations for the price.

Date of experience: April 1, 2021

Easy to order
March 9, 2021
Previous review

Easy to order.

Date of experience: March 9, 2021
Arizona
1 review
0 helpful votes
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Disappointed
May 1, 2021
Updated review

While the material and fit are good the side pockets were sewn upside down.

Date of experience: April 1, 2021

Disappointed
May 1, 2021
Previous review

While the material and fit are good the side pockets were sewn upside down.

Date of experience: April 1, 2021
New Mexico
1 review
0 helpful votes
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Great product
April 1, 2021

The product was better than expected. Service was very good. Took a little longer than expected to receive.

Date of experience: April 1, 2021
Colorado
1 review
0 helpful votes
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Colorado Craig
April 1, 2021

Easy to order high quality lets see how long it lasts

Date of experience: April 1, 2021
Colorado
1 review
0 helpful votes
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Great!
April 1, 2021

Arrived incredibly fast, fits well (perfect) and looks pretty good.

Date of experience: April 1, 2021
Idaho
1 review
0 helpful votes
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Custom Swing Cover
April 1, 2021
Updated review

Three stars because Customer Service Person was NOT helpful,
Made me doubt I should place order. Obviously a call center with NO customer service experience, hope to get a good product even with unsatisfactory CSR interaction seems to be a call center in?

Date of experience: April 1, 2021

Three stars because Customer Service Person was NOT...
March 28, 2021
Previous review

Three stars because Customer Service Person was NOT helpful,
Made me doubt I should place order. Obviously a call center with NO customer service experience, hope to get a good product even with unsatisfactory CSR interaction

Date of experience: March 17, 2021
South Carolina
1 review
0 helpful votes
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Great overall experience
April 1, 2021
Updated review

Measuring and custom ordering was very easy. The covers are high quality for the price and fit perfectly!

Date of experience: April 1, 2021

SUPER easy process and covers appear to be a good value
March 13, 2021
Previous review

SUPER easy process and covers appear to be a good value.

Date of experience: March 13, 2021
California
1 review
0 helpful votes
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Love these covers!
April 1, 2021
Updated review

Easy to order. Just measured and submitted! I loved that we could customize the sizes we need

Date of experience: April 1, 2021

Easy to order
March 9, 2021
Previous review

Easy to order

Date of experience: March 8, 2021
New Hampshire
1 review
0 helpful votes
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Impressive cushion covers
April 1, 2021

Needed replacement covers for a large number of outdoor cushion from a set we purchased on Amazon. The covers were virtually impossible to find. Was about to give up hope when I found Covers & All custom sized cushion covers. They arrived in 2 weeks and we are beyond happy with the results. Decided to upgrade to the waterproof option and they are indeed waterproof. Still spraying with a waterproofing and UV protectant since it will be in a very high sun area. Super impressed. These should extend our outdoor furniture at least another 5 years!

Date of experience: April 1, 2021
Minnesota
1 review
0 helpful votes
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Quality & Service excellence
April 1, 2021

Bought my first fire pit for my deck, started searching for a cover, liked the way this site was able to make me comfortable about getting the correct size. Cover arrived a few days early, fit perfect, love the quality.

Date of experience: April 1, 2021
Pennsylvania
2 reviews
0 helpful votes
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To big; icinjgfiiyggttggffftttdsyutrrffdsrtfdsrffy6y

Date of experience: April 1, 2021
Florida
1 review
0 helpful votes
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Great, affordable covers.
April 1, 2021
Updated review

Great Company to buy from and affordable. Wish shipping was quicker though.

Date of experience: April 1, 2021

Great Company to buy from
March 4, 2021
Previous review

Great Company to buy from

Date of experience: March 4, 2021