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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,085
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Massachusetts
1 review
0 helpful votes
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Good product
April 15, 2021

Easy website to navigate, very quick process. Shipping was a little longer than expected, but I didn't realize when I purchased that it would be coming from overseas, so that makes sense in hindsight.

Date of experience: April 15, 2021
Nevada
1 review
0 helpful votes
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No Grommets
April 15, 2021

Ordering was good but I paid for extra grommets and didn't receive them on my product

Date of experience: April 15, 2021
California
1 review
0 helpful votes
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The Unicorn of Odd-shaped cushion covers!
April 15, 2021
Updated review

I shopped for YEARS to find replacement pillows or covers for our round white (why?) outdoor seat cushions. I even tried to stuff square ones into the space. But then, voila! Covers & All made the experience easy and dare I say, fun. Now we have perfect, navy blue round seat cushions for entertaining outdoors. Hank you Covers & All!

Date of experience: April 15, 2021

Easy-peasy!
March 14, 2021
Previous review

Easy-peasy! We have odd-sized round cushions and have never been able to find covers for them until now! Thank you Covers & All!

Date of experience: March 14, 2021
Tennessee
1 review
0 helpful votes
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Custom Grill / Griddle Covers
May 15, 2021

I like the custom covers. They appear well made and functional. The sales and production team seemed prepared to make sure my custom order was specific to my request. However, I'm still waiting on the delivery of the rest of my order. There are a couple of outstanding accessories that were not part of the same shipment, I'm still waiting for those items for delivery. Otherwise, I'd use the company again for additional covers.

Date of experience: April 15, 2021
Texas
1 review
0 helpful votes
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No instructions on how to return merchandise
May 15, 2021
Updated review

Disappointing on your instructions on returns. Very difficult

Date of experience: April 15, 2021

GREAT
April 2, 2021
Previous review

GREAT

Date of experience: April 2, 2021
Florida
1 review
0 helpful votes
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Great experience
April 15, 2021

Easy to order online
Samples already created are helpful when measuring
Follow up questions received from the team who was working On my order were really good
Material quality was great
Would definitely order from them again

Date of experience: April 15, 2021
Connecticut
1 review
0 helpful votes
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Cover was perfect!
April 15, 2021
Updated review

I wish I could add a shipping note but the purchase experience was excellent

Date of experience: April 15, 2021

I wish I could add a shipping note but the purchase...
March 29, 2021
Previous review

I wish I could add a shipping note but the purchase experience was excellent

Date of experience: March 29, 2021
Minnesota
1 review
0 helpful votes
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Excellent Quality
April 15, 2021

I needed a cover for our outdoor gas fire pit. The website was easy to use and walked you through the process. The cover was delivered 10 day earlier than expected. We couldn't be happier with the look and quality of the materials.

Date of experience: April 15, 2021
Texas
1 review
0 helpful votes
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Good fit
May 15, 2021

I ordered 2 covers for my patio swing cushions. I paid an extra fee for expedited shipping. The delivery was more than 1 week late. The covers appear to be good quality. The fit is perfect. The color is rather dull, but with the options offered it was the best choice. I have only had these covers for 1 day.

Date of experience: April 15, 2021
California
1 review
0 helpful votes
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High Quality Cover, very well made
April 15, 2021

Installed a new window unit for my Dad. Needed a cover for his unit. It was an odd size. Found this outfit on line. Measured the unit and filled out the form. I liked the ability to add grommets ( I chose every 6 inches). Fits perfectly ( gives an option to add 1-2 extra inches to the cover make sure you do so).

Date of experience: April 15, 2021
California
1 review
0 helpful votes
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Homeowner
April 15, 2021
Updated review

Order placement was super easy and order turn around was quick.

Date of experience: April 15, 2021

Order placement was super easy
April 1, 2021
Previous review

Order placement was super easy

Date of experience: April 1, 2021
Pennsylvania
1 review
0 helpful votes
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Better than expected
April 15, 2021
Updated review

Easy experience. It came 3 days early and you kept me informed

Date of experience: April 15, 2021

Great
April 1, 2021
Previous review

Great

Date of experience: April 1, 2021
Texas
1 review
0 helpful votes
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625 Armstrong Drive
April 15, 2021

Purchased grill cover couple months ago and liked.

Date of experience: April 15, 2021
Ohio
1 review
0 helpful votes
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Perfect fit and great quality!
April 15, 2021

I have been looking for an affordable quality custom cover for an outdoor table. The cover arrived quickly and fit perfectly. Very pleased with the high quality. Thank you!

Date of experience: April 15, 2021
Massachusetts
1 review
0 helpful votes
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Excellent customer service and tracking of packages. A thorough custom process leaves you feeling that your new product will actually fit your item.

Date of experience: April 15, 2021
Arizona
1 review
0 helpful votes
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Perfect fit!
April 15, 2021

The cover for my oval poker table was done to my custom dimensions and fit like a glove!

Date of experience: April 14, 2021
California
1 review
0 helpful votes
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Outdoor Custom Covers
April 15, 2021

Overall I am satisfied with the covers. I feel the quality of the fabric is high and will stand up to time. However, I feel the fit was a bit off. The first set of covers I ordered were quite large with the excess more than 2-3" for fit. I would say this was more to 4-6" for fit. With the straps they will stay on and will do the job. Of the second set of covers, 2 fit better than the first set and the odd shaped sofa is a bit off. Elastic is in the wrong spot, however we were able to get the cover on and will do the job.

Date of experience: April 14, 2021
California
1 review
0 helpful votes
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Easy Ordering and perfect fit
April 14, 2021

As a first time customer ordering a custom fit product, the process was very straight forward and getting a proof of my order was great. Once the cover arrived it fit exactly as expected and looks to be of good quality.

Date of experience: April 14, 2021
Florida
1 review
0 helpful votes
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Great covers
April 14, 2021

Just wanted to let you know that these covers were awesome. The material and craftsmanship is great.

Date of experience: April 14, 2021
Colorado
1 review
0 helpful votes
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Not quite to my expectation
April 14, 2021

The extra room built into the covers made the bottom cushion fit loosely while the top cushion fits perfectly. The covers were missing the ties, or straps to secure to the chair frame, which were indicated that they would be on the covers when I ordered. The zipper on the top cushion was not on the bottom of the cushion cover as indicated when I placed the order; the zipper is on the side and therefore visible. Quite a bit of air seeps in between the cushion and the cover and then expels when I sit down. Leaving the zipper partially open helps but perhaps they should have some vent holes incorporated into the design.

Date of experience: April 14, 2021