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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Maryland
1 review
0 helpful votes
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Tie down
May 16, 2021

Covers are really nice looking, now the poo filled Twinky, keeping them in place during high winds will be a challenge. The corner cinch ties are pretty lame. I've ordered 13 foot by 1" wide motorcycle tie downs with cam locks. Will have to wait and see what August and hurricane season winds bring.

Date of experience: April 16, 2021
California
1 review
0 helpful votes
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Above and Beyond
April 16, 2021

I originally was ordering a simple rectangular cover. I included a picture and they notified me they could construct a more shape fitting octagon for the table and four chairs.
They helped me finalize the measurements and ensured they made sense.

Date of experience: April 16, 2021
California
1 review
0 helpful votes
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Special BBQ cover
May 16, 2021

I was contacted several times to confirm the size of my BBQ and provided all measurements as well as photos of front, side and full view.

The cover received is far too big and too long.

Date of experience: April 16, 2021
California
1 review
0 helpful votes
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Deck table cover
April 16, 2021

Excellent! The product fits well and the material is soft yet tough enough to endure the outdoors.

Date of experience: April 16, 2021
Florida
1 review
0 helpful votes
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Wrong color.
May 16, 2021

We ordered our cover in brown and somehow switched to gray. Not happy with the color but the cover is high quality.

Date of experience: April 16, 2021
Pennsylvania
1 review
0 helpful votes
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Pizza oven cover.
April 16, 2021

Excellent experience start to finish. Good communication with Covers & All to make sure my cover was exactly what I wanted. Finished cover fit perfectly.

Date of experience: April 16, 2021
Michigan
1 review
0 helpful votes
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It is a cover for skylights.
May 16, 2021

They work well enough, but the drawstrings can not be made tight enough to prevent them from being blown off in the wind. I paid the the heaviest cover, the TUFF I think, and have had to go back up on the roof two times already. I expected the heavier duty of the three options to be heavier and thicker.

Date of experience: April 16, 2021
Washington
1 review
0 helpful votes
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Wadded Up, Wrinkled, Too Big, No Storage Bag
May 16, 2021
Updated review

My package looked like someone just stuffed all items together in a laundry pile. Wrinkled, wadded up. Plus all 3 pieces are much too big. Draw strings don't work! My order promised a free storage bag. I did not get this either.

Date of experience: April 16, 2021

Great way to order my boat covers!
April 3, 2021
Previous review

Great way to order my boat covers! Thank you!

Date of experience: April 3, 2021
Michigan
1 review
0 helpful votes
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Great Lake Lounger pontoon Storage Box Covers!
April 16, 2021
Updated review

Great. Covers are even better quality than I hoped for and delivered surprisingly fast.

Date of experience: April 16, 2021

Nice, easy site
March 31, 2021
Previous review

Nice, easy site

Date of experience: March 31, 2021
California
1 review
0 helpful votes
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Ac cover
May 16, 2021

Terrible packaging. Way too much heavy duty plastic wrapping that is very hard to get through. Need to ship in a box! Can't really use scissors to cut through all the plastic and tape w/o worrying about cutting through the new cover. I was going to ship back all the wrapping for you to see what I'm talking about. This is the third cover I have ordered. Also no shipping notification. Very nice covers, just lousy shipping packaging, no shipping heads-up and your outsourced help barely speak english.

Date of experience: April 16, 2021
Florida
1 review
0 helpful votes
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Zipper on back of grill cover
April 16, 2021
Updated review

I built a custom grill table for my Big Green Egg. The grill is on one side of the table and not placed in the center. The table is very heavy and it is not on casters, it is also located against my pool screen with little room behind the table. I received my custom cover and the zipper is located on the back of my cover so now it is inaccessible due to the table being up against my pool screen enclosure.

I have called and emailed pictures multiple times. Each time I am told I will receive a response in 24 hours, but I have not received a response.

If I missed something where it said the zipper would be on the back I'll accept responsibility for the mistake, but I can't find where it says that's the case. I also sent pictures of my table to the cover designer and you could clearly see it's flush against my pool enclosure.

All I want is a response but still can't get one.

Update, they remade my cover and it fits perfectly. I'm very happy with the product.

Date of experience: April 16, 2021

Zipper on back of grill cover
April 21, 2021
Previous review

I built a custom grill table for my Big Green Egg. The grill is on one side of the table and not placed in the center. The table is very heavy and it is not on casters, it is also located against my pool screen with little room behind the table. I received my custom cover and the zipper is located on the back of my cover so now it is inaccessible due to the table being up against my pool screen enclosure.

I have called and emailed pictures multiple times. Each time I am told I will receive a response in 24 hours, but I have not received a response.

If I missed something where it said the zipper would be on the back I'll accept responsibility for the mistake, but I can't find where it says that's the case. I also sent pictures of my table to the cover designer and you could clearly see it's flush against my pool enclosure.

All I want is a response but still can't get one.

Date of experience: March 22, 2021
Ohio
1 review
0 helpful votes
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Great fitting cushion covers
April 16, 2021

We ordered 10 outdoor cushion covers in Gray and the fit was perfect and loved the color.
Would definitely order again from this company.

Larry S.

Date of experience: April 16, 2021
Georgia
1 review
0 helpful votes
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Perfect fit!
April 16, 2021

So thrilled with our cover! Perfect fit and great quality!

Date of experience: April 16, 2021
Tennessee
1 review
0 helpful votes
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King's Cover
April 16, 2021

I had a cover made for a shuffleboard table. We went through several steps of providing measurements and picture of product to be covered, then an approval step. The cover was delivered in less than a week. The cover was a perfect fit and looks great.

Date of experience: April 16, 2021
New York
1 review
0 helpful votes
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Great product
April 16, 2021

It was what I order and it was delivery time they said

Date of experience: April 16, 2021
Virginia
2 reviews
0 helpful votes
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Just what I was looking for!
April 16, 2021

I ordered custom covers to replace the old covers of dinette seats in a camper we are renovating. These were just what I was looking for! Great quality, sturdy zippers, perfect fit. I definitely recommend this product and this company.

Date of experience: April 16, 2021
New York
1 review
0 helpful votes
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Waiting for response
May 16, 2021

Hello, i called and emailed on tuesday and have not heard back about a probleme with my order.

Date of experience: April 16, 2021
Delaware
1 review
0 helpful votes
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Fire pit cover
April 16, 2021
Updated review

Easy ordering. Quality product. Only suggestion would be to add color name to chart when selecting. Color is confirmed at checkout but would be nice to have color description before hand.

Date of experience: April 16, 2021

Easy ordering
March 31, 2021
Previous review

Easy ordering. Only suggestion would be to add color name to chart when selecting. I color is confirmed at checkout but would be nice to have color description before hand.

Date of experience: March 31, 2021
New York
1 review
0 helpful votes
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Poor customer service
May 16, 2021

Two of the four chair covers do not fit; all four chairs are exactly the same measurements. I contacted customer service, sent photos to show how the covers do not fit and they do not respond. I am extremely disappointed in their response and I have reported this to my credit card company to dispute the charges.

Date of experience: April 16, 2021
North Carolina
3 reviews
0 helpful votes
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Size was Perfect
April 16, 2021
Updated review

So many sites have limited sizes so I was thankful that I was able to order the size I needed to fit my table perfectly!

Date of experience: April 16, 2021

Glad I was able to order the size I needed
March 28, 2021
Previous review

Glad I was able to order the size I needed.

Date of experience: March 27, 2021