Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Well made, strong tarp. We ordered the edge webbing for extra strength and grommets every 6 inches. It is perfect for what we wanted. Arrival was much sooner than expected and the price was great. Lower shipping would have been an extra benefit for oders that didn't meet the amount for free shipping. Would definitely buy from them again!
Replaced the cheap cover that came with my fire column with Covers&All's "Cover Tough" Custom size fire column cover. Received the cover faster than anticipated being a custom made cover. The cover feels very durable, looks great and the fit was perfect per my measurements. I would recommend Covers&All to anyone looking to replace the cheap cover that comes with a store bought products.
Covers &All did a great job, with acceptable delivery time and good quality workmanship.
I ordered my covers too large and they fit sloppy, but that was my fault. Don't oversize!
Great, high-quality cover. For a custom cover, it fits like it was made for our fire table... oh yeah, it was! Couldn't be happier with this cover. Made from heavy duty, quality material.
Fits perfect.!
Much better than the covers sold at department stores
Custom order process was easy and instructions very clear. We received our cover sooner than anticipated (delivered 12 days after ordering) and the quality was fantastic. We highly recommend Covers and All.
The order to much longer than expected or anticipated.
The material used for the cushion cover is not soft or comfortable, it feels very synthetic and almost "plastic" like.
Quick and easy ordering. Excellent products which arrived earlier than expected.
Product is well made and fits perfectly. Quality of material is very good. Very satisfied with cover.
So easy to not make a mistake when ordering and measuring.
Fit my new grill like a glove, looks great! Super happy with everything.
Never received a response despite repeatedly contacting their customer support. Never received my order at all.
I am VERY pleased with my cover and the service responsiveness from the team at Covers&all.
The delays in the process were 100% on me. Even when I didn't respond timely, they sent friendly reminders.
Overall, the product looks GREAT and is made from high quality material.
Purchased a cover for fire pit. Quality product. Recommend this company
Size came as ordered with a right angle shape. Heavy duty corners with 9mm thick metal triangles for attachment.
Quality products. Well made. Decent production time.
I really appreciated the customizations I could make on my order, and the prices were more than reasonable. I received my order promptly, and it's perfect. Thank you!
Awesome product and easy site to navigate! Will definitely keep using this company!
We absolutely LOVE how easy-to-follow directions are given on the website to take very detailed measurements--so that the covers are truly custom and fit perfectly.
We appreciate different options--elastic, zipper etc--for securing the tarps.
We also appreciate the durability of the product (we ordered the heftiest material)
We have ordered tarps for (2) BBQs and a large patio table--all perfect.
Very well constructed cover for an outdoor cooler that blends with the wicker furniture. I was a little off on my measurements, but the as advised the cover accommodated the space needed so that it wouldn't result in a tight fit.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.

