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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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This is a high-quality, durable tarp. I decided to add side Velcro and a weighted chain at the bottom to keep it in place, even during heavy winds and rain. The grommet option allows for easy sliding when necessary. Overall, it's a well-made tarp with both clear and custom options available.
I ordered a custom size tarp and it was manufactured and shipped in a very timely manner. Highly recommend
Hey Shack! Thank you for your kind words! We’re thrilled to hear that your custom-sized tarp was produced and shipped quickly, and we truly appreciate your recommendation. If you ever need any other custom products or assistance, don’t hesitate to reach out. We look forward to serving you again in the future!
Your staff did a great job helping me design a cover to fit the blue pottery fountain. They asked several pertinent questions that ensured a good fit for my use. The cover is easy to get on and off. The fountain maintenance tech was very complimentary of the cover when he arrived to perform the routine winter service this week.
Hey Judy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I wanted a tough material to cover my pool table and the quality met my expectations. Thank you
Hi Frank, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I still haven't opened it yet. But received it and looking forward to opening it in a few months to check it out. Will circle back on review.
Hey Andrew! Thank you for letting us know! We completely understand that you’re waiting to open the pool cover in a few months. Whenever you're ready, we’re confident it will meet your expectations. Feel free to reach out if you have any questions or need assistance once you've had a chance to check it out. We look forward to hearing your feedback!
Easy to order and an arrived on time with a perfect fit for my patio planters.
Hey Mitch! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
It's easy to order exactly what you need. We've ordered a patio couch cover, umbrella cover, smoker cover, and snow blower cover now. All are solidly built. They arrive in a timely manner after order, allowing for time for them to be made.
Hey Desirae! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The product was worth the inconvenience of the confusion of communicating with your, well meaning, team. Ultimately, the price I paid for expedited delivery was not realized. I was told the price of expedited delivery would be refunded but it was not.
Hi William, we sincerely apologize for the confusion and inconvenience you experienced with your order and for the failure to fulfill the expedited delivery as promised. We understand your frustration, especially regarding the unfulfilled refund for the expedited shipping cost.
We have sent you an email detailing the situation and outlining the steps we are taking to rectify this, including processing the refund. Please check your inbox (and spam folder, just in case) and reply directly to that email so we can promptly resolve this for you. We appreciate your patience and understanding.
It is a great tarp except the side pockets are upside down. No big deal, I wasn't expecting it to have pockets anyway. I love it!
Ey Richard! Thank you for sharing your experience! We’re thrilled to hear that you love the tarp, even though the side pockets were not as expected. We’re glad it didn’t affect your overall satisfaction, and we appreciate your understanding. If you need any further assistance or have any other feedback in the future, feel free to reach out. We’re here to help and look forward to serving you again!
I had 2 custom shaped and sized covers made for my outdoor dining table and bench. While it wasn't easy for me to get started on the website with such an odd shape request, once I did jump in and get connected with a designer, everything went well. We exchanged drawings and dimensions and the final product looks and works great. I also had a few standard shaped pieces (sofa, chair) that went smoothly too.
Hey Mark! Thank you for sharing your experience with us! We’re delighted to hear that your custom covers for your outdoor dining table and bench turned out great. We understand that unique shapes can be challenging, but we’re glad our design team could assist you in creating the perfect fit. It’s also wonderful to know that your standard-shaped pieces were a seamless process. Your satisfaction is our priority, and we’re thrilled we could meet your expectations. If you need assistance in the future, don’t hesitate to reach out. Thank you again for choosing us!
Simple to create online, great quality product when I recover it. Very well packaged so it was perfect when I opened it. Will use this again
Hey Nathan! Thank you for sharing your experience with us! We’re delighted to hear that creating your order online was simple and that the product exceeded your expectations in quality and fit. We’re also glad the careful packaging ensured it arrived in perfect condition. We truly appreciate your kind words and look forward to serving you again in the future!
Great customer service and great product, my product was produced with precision!
Hey Craig! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The response time from order to delivery is as quick as any I've ever seen. Unquestionably the best solution for my covering needs from past orders to present.
Hey David! Thank you for your feedback! We're thrilled to hear that you’ve had a consistently positive experience with us, from order to delivery. We’re honored to be your go-to solution for covering needs and are grateful for your continued trust in our products and service. If you ever need assistance or have more orders in the future, don’t hesitate to reach out. We look forward to serving you again!
Easy ordering and fast shipping. The cover looks good and is quality constructed
Hey Douglas! Thank you for your wonderful review! We’re so glad to hear that the entire process, from ordering to shipping, was easy and smooth for you. We're also happy that you're pleased with the quality of the cover. If you need any further assistance or have additional needs in the future, please feel free to reach out. We look forward to serving you again!
Cover is great and fits our non standard grill perfectly. Thank you for the back and forth to confirm the dimensions.
Hey James! Thank you for your kind review! We're thrilled to hear that the cover fits your non-standard grill perfectly. We're always happy to go the extra mile to confirm dimensions and ensure the best fit for our customers. If you need any further assistance or have more custom requests in the future, please don't hesitate to reach out. We look forward to helping you again!
Great site thanks easy-to-use would use this site again thanks
Hey James! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
You sent no instruction manual, directed me to YouTube with incorrect products. Very disappointing.
Hi Brian, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The customer service was great and they were so helpful as we decided exactly what we needed to protect our scissor lift. We were able to modify it to our liking and are extremely pleased with the final product we received. We will be purchasing a second one for our other scissor lift.
Hey Leeann! Thank you for sharing your wonderful experience with us! We’re thrilled to hear that our customer service team was able to assist you in finding the perfect solution for protecting your scissor lift. It’s great to know that you’re pleased with the modified cover and the final product. We’re excited to hear that you plan to purchase a second one for your other lift. If you need any further assistance with that order or anything else, please don’t hesitate to reach out. We look forward to serving you again soon!
Website ordering is straightforward and simple. Choosing the product was made easy.
Hey Sharon! Thank you for sharing your experience! We’re glad to hear that you found our website easy to navigate and the ordering process straightforward. Making it simple for our customers to choose the right product is one of our top priorities. If you need any assistance or have questions in the future, please feel free to reach out. We look forward to serving you again!
We ordered a custom cover for our outdoor firebox to protect from the elements when not in use. The cover came quickly and as ordered. The material is heavy duty and the cover looks great!
Hey Doreen! Thank you for your kind words! We’re thrilled to hear that your custom cover for the outdoor firebox arrived quickly, as ordered, and that you’re pleased with the heavy-duty material and overall appearance. Providing high-quality products and excellent service is always our goal, and your feedback reassures us that we’re on the right track. If you need anything else or have any further questions, please don’t hesitate to reach out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Vivek! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!