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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Pennsylvania
1 review
0 helpful votes
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My New Chairs
May 4, 2021

What a beautiful job. These covers fit like a glove and look spectacular. I was trying to find cushion replacements but just find what I needed or they were very expensive. Now, I have the exact color I always wanted and the quality is amazing.

Date of experience: May 4, 2021
Oregon
1 review
0 helpful votes
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Covers arrived quickly. Great quality and fit perfectly! Service beginning to end was great- serval updates on order and confirmations. Would definitely recommend.

Date of experience: May 4, 2021
Michigan
1 review
0 helpful votes
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GREAT product
May 4, 2021

Quality material, fit and delivery were exceptional.

Date of experience: May 4, 2021
Florida
1 review
0 helpful votes
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Exceptional product!
May 4, 2021

I can not express how happy I am with the covers I received from Covers & All. The fine craftsmanship is rarely seen in products these days. The materials are much higher quality than I expected. Heavy duty double zippers and fabric that will last for many years, I am sure! The fit on all of the cushions is perfect. And, the price was about half the price of buying new cushions (which would not have been even close to the same quality). The price was so reasonable I was willing to risk an inferior product, I was blown away.

Date of experience: May 4, 2021
Texas
1 review
0 helpful votes
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Never received the item.
June 3, 2021

I never received the cover. I have been in contact with customer support and have not heard back from them in weeks. The company and the support are useless.

Date of experience: May 4, 2021
Colorado
2 reviews
0 helpful votes
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Great product!
May 4, 2021
Updated review

My covers fit well and I'm thankful for these custom options!

Date of experience: May 4, 2021

Wonderful Custom options!
April 11, 2021
Previous review

Wonderful Custom options!

Date of experience: April 11, 2021
Virginia
1 review
0 helpful votes
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Perfect!
May 4, 2021

I ordered a cover for an outdoor fireplace.
The cover fits perfectly and also looks great.
The material is heavy and durable with handles on the side. It's EXACTLY what I wanted. The ordering process was efficient and I received it faster than expected... Perfect :)

Date of experience: May 4, 2021
Missouri
1 review
0 helpful votes
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Generator Cover
May 4, 2021

Great service, the website was easy to do a custom order, upload a picture, option selections etc. Good communication re: order status. The cover material and construction are great quality. The only negative is there seems to be too much material on the longer (length) sides. The elastic bottom fits tight but the two sides just aren't smooth all the way down... too much material. It wasn't enough to send it back or request another, it just doesn't look very "smooth and custom fitted". I would still recommend this company. Maybe I'm too picky :)

Date of experience: May 4, 2021
Iowa
1 review
0 helpful votes
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Superb
May 4, 2021

Great product. Fits perfect and appears to be very durable.

Date of experience: May 4, 2021
New York
1 review
0 helpful votes
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Pleasantly Surprised
May 4, 2021

I only read the terrible reviews after I had already ordered -- and fully expected for my custom cover to never arrive. But it did, just two days after the ridiculously fast shipping time they'd promised. I could track the package via FedEx, and... it's a really nice custom cover! No complaints.

Date of experience: May 4, 2021
New York
1 review
0 helpful votes
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Deceptive promotion
June 3, 2021
Updated review

The home page said to use code Welcome 20 for 20% off and free shipping, but did not mention that you must spend $99 to get the free shipping. Deceptive.

Date of experience: May 4, 2021

The home page says use Welcome 20 for 20% off and free...
May 10, 2021
Previous review

The home page says use Welcome 20 for 20% off and free shipping but I did not get free shipping.

Date of experience: April 10, 2021
Louisiana
3 reviews
0 helpful votes
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Great problem solver
May 4, 2021
Updated review

Custom ordering process is easy to use. Ability to upload images of item to be covered is simple genius. Finding a way to cover an item securely and attractively that you want to protect that doesn't have a cover accessory is an excellent problem solving option.

Date of experience: May 4, 2021

Custom ordering process is easy to use
April 13, 2021
Previous review

Custom ordering process is easy to use. Ability to upload images of item to be covered is simple genius.

Date of experience: April 13, 2021
California
1 review
0 helpful votes
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Great quality and fit
May 4, 2021

I would have given everything five stars except for a bit of a snafu in communications about delivery. My delivery date from the start was wrong and when that date passed, I got notice that the product material hadn't even been received yet for manufacture. But that email turned out to be incorrect and the covers arrived shortly thereafter. As for the covers themselves, they are well made, sturdy, attractive and the sizing was perfect!

Date of experience: May 4, 2021
Rhode Island
2 reviews
0 helpful votes
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Excellent quality!
May 4, 2021
Updated review

After pricing new cushions vs new covers we opted for the covers. We found Covers and All were not only reasonably priced but VERY easy to order.

Date of experience: May 4, 2021

Ordering has been easy
April 10, 2021
Previous review

Ordering has been easy.

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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Very happy!
May 4, 2021

I have outdoor furniture set that had cushions that looked awful after just one summer. I sent in measurements and ordered 12 cushion covers in 2 different sizes. I am so happy with the product that i received. The material is pretty but durable, fit perfectly and have zippers so I can take them off and wash them when needed. The price was less than buying replacement cushions that would look awful again after just one summer of BBQs with lots of grandkids that sometimes use the cushions as napkins, LOL. I am super pleased and so happy I found them!

Date of experience: May 4, 2021
Minnesota
1 review
0 helpful votes
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Custom cover
May 4, 2021

Exactly as described and shipped sooner than expected.

Date of experience: May 4, 2021
New Mexico
1 review
0 helpful votes
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Mesh tarp
May 4, 2021
Updated review

So easy when I could put it through my Amazon account. I should have specified slightly smaller dimensions but that's my fault. The tarp is great.

Date of experience: May 4, 2021

So easy when I could put it through my Amazon account
April 21, 2021
Previous review

So easy when I could put it through my Amazon account.

Date of experience: April 21, 2021
Rhode Island
1 review
0 helpful votes
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Absolutely perfect!
May 4, 2021

These are very high quality covers that will last years. Customer service makes sure that you have measured correctly. Very awesome product and company.

Date of experience: May 4, 2021
Puerto Rico
1 review
0 helpful votes
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Customer service super attentive
They respond the same day and resolve any problem

Date of experience: May 4, 2021
New York
1 review
0 helpful votes
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Very well made
May 4, 2021

Great communication and responsive. Fast shipping.

Date of experience: May 4, 2021