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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,057
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
2 reviews
0 helpful votes
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Great cover
May 5, 2021

We purchased this cover for a cabinet/chest that we moved to our patio and wanted to keep the dust, leaves, and rain off of it. So far, all looks well, especially after a heavy rain last weekend. The cover is quite sturdy - like a boat canvas and that helps to keep the chest protected. Very happy to have it.

Date of experience: May 4, 2021
Virginia
2 reviews
0 helpful votes
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I ordered six custom tarps and even though the website said the size may fluctuate 1"-2", I needed them as exact as possible and said so in the comments. They allow a given time, (I think it's 24 hrs,) for adjustments to the order. I came in just at the edge. Arthur, in customer service was working with me when my line cut out. He tried to call me back and left a message. When I called back I wasn't able to connect with him. I thought the time was past and I had lost my chance. Fifteen minutes later Arthur called. Yes, he could make the adjustments. The order was suppused to arrive on the 5th, It arrived on the 3rd! The tarps were excellent quality and exact measurements! I couldn't be more pleased!

Date of experience: May 4, 2021
Minnesota
1 review
0 helpful votes
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Great Covers
May 4, 2021

Covers are well made. Heavy duty. They keep my cat from destroying my stereo system.

Date of experience: May 4, 2021
Arizona
1 review
0 helpful votes
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Very well made products.
May 4, 2021

I had a custom fire pit cover made and was very impressed with the quality of the material and the overall workmanship; the cover fit to a T.

Date of experience: May 4, 2021
California
1 review
0 helpful votes
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Love them!
May 4, 2021

Easy to order on line...
Received the covers quickly... a few days ahead of schedule.
And the covers are perfect! Color, fit, and the quality is great.
We have an outdoor sofa we needed custom cushions for and these covers are exactly what we needed at a reasonable price.
Will order more once we build the next piece of outdoor furniture!

Date of experience: May 4, 2021
California
1 review
0 helpful votes
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We purchased four covers for self designed and built patio chairs. The directions for measurement were clear and the resulting covers fit as expected. The covers are well made with sealed seams, covered vents, handles and drawstrings. We very pleased with the quality.

Date of experience: May 4, 2021
Florida
1 review
0 helpful votes
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Exactly what I wanted!
May 4, 2021

Well made product combined with easy online ordering and superb customer service! Definitely will use again! :)

Date of experience: May 4, 2021
District of Columbia
1 review
0 helpful votes
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Great service
May 4, 2021

Excellent, they complied with everything agreed. Why should I enter at least 50 characters for a cover review? Come on man!

Date of experience: May 4, 2021
Massachusetts
1 review
0 helpful votes
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Good Quality
May 4, 2021
Updated review

Website is easy to use. Arthur was very helpful on the phone. The covers are good quality and I like the double-ended zippers. Fasteners were not exactly as requested.

Date of experience: May 4, 2021

Website is easy to use
April 1, 2021
Previous review

Website is easy to use. Arthur was very helpful on the phone.

Date of experience: April 1, 2021
New Jersey
1 review
0 helpful votes
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Not quite satisfied
June 3, 2021

I purchased a custom sandbox cover back in March. Measured the dimensions twice before submitting with pictures. The customer service team reached out to confirm the dimensions before moving into production and we had to make some tweaks as the dimensions were initially asked for in feet, but the drawing review had them in inches. After multiple email updates as to the delayed status of the order, I reached out to customer service who explained that the product failed inspection and was sent back to production. Almost 6 weeks later, the cover arrived, only to find the custom monogram (extra charge) was assembled upside down. Very disappointed that the product came late, after several checkpoints and was still wrong.

Date of experience: May 4, 2021
Arizona
1 review
0 helpful votes
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Covers for patio cushions
May 4, 2021

Great experience! Sent the measurements and they followed up with a few general questions. Covers fit well over existing patio cushions! Very impressed!

Date of experience: May 4, 2021
Virginia
1 review
0 helpful votes
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Covers times two
May 4, 2021

I had 2 covers made and was happy with both. The company double checks orders to make sure the measurements are correct. The fabrics were sturdy. And will last. I have recommended this company to my friends and family. I will order again when needed

Date of experience: May 4, 2021
Oregon
1 review
0 helpful votes
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Great product
May 4, 2021

Great products! Fits perfectly. Turn around time was surprisingly fast! Very satisfied!

Date of experience: May 4, 2021
Nevada
1 review
0 helpful votes
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So far I am pleased with the cover. Draw string plastic pieces aren't very strong but the actual cover does the job for our 12×8 swim spa. We needed a light weight alternative and for the price and custom fit it is a great product. We will see how it holds up to the Las Vegas heat this summer.

Date of experience: May 4, 2021
Virginia
1 review
0 helpful votes
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Measuring was made so simple with their website step by step. Excellent communications from their fabrication department. Both parties agreed to every measurement prior to production!

Date of experience: May 4, 2021

Easy step by step measuring!
April 13, 2021
Previous review

Easy step by step measuring!

Date of experience: April 13, 2021
New Jersey
1 review
0 helpful votes
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Rabbit Hutch
May 4, 2021

I recently purchased a custom made cover from Covers & All for my rabbit hutch. What a great all around experience and product! They were incredibly precise with all the odd measurements involved and sent clear communications throughout the process with detailed diagrams to make sure they got it right. I am truly impressed by the final product. The fabric is thick and water proof and the stitching is clean and strong. I highly recommend this company.

Date of experience: May 4, 2021
Washington
1 review
0 helpful votes
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Speaker Cover for Outdoors
May 4, 2021

Really great product and adjustments to meet my needs

Date of experience: May 4, 2021
Colorado
1 review
0 helpful votes
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Vision cover
May 4, 2021

The cover for my bench cushion turned out absolutely perfect! The color is beautiful and the material is super durable!

Date of experience: May 4, 2021
Washington
1 review
0 helpful votes
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The order process was really easy going. You guys insured that my custom cover was exactly what I wanted. Your attention to detail is evident in the final product. It appears well made and more substantial than my cover that came with the grill. Time will tell of it's actual durability. I am definitely looking to you guys for my other cover needs. Thank for the great experience.

Date of experience: May 4, 2021
Rhode Island
1 review
0 helpful votes
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Patio furniture covers
May 4, 2021

Had a great experience right through my purchase process. Firstly landed on the website by clicking on the first link through search. Ordered 4 covers, 2 for my seats and 2 ottomans.

Date of experience: May 4, 2021