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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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They worked with me to ensure exact measurements and fit. Very thorough.
I thought it was gonna be easy to order the cover for my husband's pizza oven...
I was wrong, i was SO wrong! But thankfully so! For every question i answered, i was asked another one. At first, i was frustrated, thinking it would never end... I AM SO FREAKIN' HAPPY FOR EVERY FREAKIN' QUESTION!
The cover turned out better than i hoped for, it fits PERFECTLY - that was "one more question" number three - and with all the back and forth communication on measurements, the end product was completed and shipped quickly!
Honestly, it was so worth it... i find myself going outside just to look at a very gorgeous pizza oven COVERED UP in an even more gorgeous pizza oven cover!
Over all we had a good experience with ordering our hot tub cover. The only drawback was when we were ordering the cover for our hot tub they asked for the height, width and depth which is a bit confusing instead of asking for the height, width and lengthen measurement.
The web sight for these covers were easy to follow along. Anyone can do it.
I needed specific size covers for my outdoor chair. There was a link for custom sizes, diagrams showed how to, so easy. In two weeks my outdoor chair cover was delivered and it fit like a glove. The material I'd durable and weather proof. Well worth the money.
Excellent experience from start to finish. I received exactly what I ordered. Perfect fit.
We had covers made for our pool chairs. The quality of the fabric looks good, one out of 6 cushion covers is a little large but all fine otherwise with great finish. The low price is definitely a plus!
It is made and ships from India. Not anywhere on the site it states this. They give you false times on shipping. Eventually you get a tracking number weeks later.
Hello Shawn. We are sorry to note your disappointment.
The location of our current production unit (India) is mentioned in our FAQ section. It is also promptly disclosed when asked.
Your order was placed with Standard Ground shipping for delivery by 6 May. Regrettably, due to unexpected production issues your order was shipped 3 days late and further delayed in transit. Please accept our sincere apologies for this inconvenience.
We trust that you are happy with the quality of your custom cushion covers. If there is anything else we can help you with, please do not hesitate to reach us via our 24x7 phone or chat helpline. Thank you for choosing Coversandall.
Found what I wanted at fair price. Nice quality and fit.
I have a tabletop grill I keep on my patio table. I need to protect it from water, dust and bugs.
The cover you made fits perfectly and looks nice.
The chat option helped me greatly in making decision about purchasing product. I had a few questions before placing an order for a custom made item so wanted to make sure all info I noted was correct. The chat helped me to make sure I did the right think with my dimensions for the order
The chat option helped me greatly in making decision about purchasing product.
Quality product, easy to navigate building your own size cover.
My outdoor cushions were beginning to look poorly but my non-standard sized furniture did not allow me to purchase cushions off the shelf. I found this company and gave it a try. I'm very pleased with the outcome. My only critique is that I wish there were more color choices. The covers fit perfectly. I'm happy.
Very specific instructions for specifying dimensions. And if the measurements aren't sufficient, they do not hesitate to ask for pictures. Fast turnaround considering it's made in India!
Very specific instructions for specifying dimensions.
I needed covers for an rv dinette set and looked everywhere for affordable options. These were a perfect fit and I couldn't be happier. Would definitely recommend! I will be using again for outdoor cushions. These seem very durable!
Sizing and fit was perfect. I was skeptical at first about quality and how long they would take for delivery. 3 weeks, exactly what the site stated
Costumer Services were disasters, communicating with production was tobe nonexistent
Material was way to heavy (my fault)…could not figure out the front frame the back. Was this production done in the USA………………or. Overseas
I gave u a picture……. Name…. Model #……. Main reason for bad review…don't u have someone in production to google product and come up with information..
Hello Jim. Thank you for the rating and feedback on your recent Coversandall purchase.
We are sorry for any difficulty you faced while placing your order. Besides providing high quality products, we also want to ensure an easy and intuitive buying experience. We are always looking for ways to improve; if you have specific suggestions on how we can do better, please feel welcome to write to us at [email protected].
The location of our current production unit (India) is mentioned in the FAQ section of our website.
We offer custom handmade covers in almost any shape and size, including those for popular brands and models. However, even specific models may show variation by the manufacturer from time to time. Hence, each order still needs to be placed with the exact measurements of the equipment you own. With physical access to the equipment, you are the best person to provide accurate measurements.
Ordering was pretty straightforward. Prices were fair. My products were not delivered on time, and I was not ever contacted to inform me of a delay. When I called to ask what was happening, it was very difficult to communicate with the customer service rep, as his english was heavily accented. I couldn't get a straight answer, so I asked to speak to a supervisor. Eventually I received my products. They were well made and fit well. But the shipping experience was not good.
Hello Michael. Please accept our sincere apologies for the 1-week delay on your order.
We make every attempt possible to meet the scheduled delivery date on each order. Regrettably, due to unexpected production issues your custom sofa and chair covers were shipped late and further delayed in transit. We understand how this can be disappointing; thank you for accepting the 10% refund on the product cost as a gesture. Your patience and understanding are greatly appreciated.
We also apologize for any difficulties you faced while communicating with our support team. While we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with the team. Note that you are always welcome to request a call back from a supervisor or reach us via our 24x7 chat helpline.
Helly Maynard. We are very sorry to note your disappointment with your custom hot tub cover.
We passionately handcraft each cover according to the measurements and instructions you provide us. Your order confirmation email lists the measurements entered while placing the order. Kindly compare the size ordered with the size of the cover you have received. If you find a discrepancy, please take a picture of the product showing the incorrect measurement using a tape measure and email us at [email protected]. We are committed to replacing any cover that has not been fabricated as ordered.
With regard to the 'noise', the material COVER MAX is described on the product page as "PVC coated polyester"; as with any plastic based material it will make a sound when folded or moved. For a fabric feel, we have a different material called COVER FAB which is also available on the product page for selection.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Paul. We are very sorry to hear that!
Each product is handmade by meticulously following the measurements and instructions provided. Per our records, we did send you this note before fabricating the sails:
"We've reviewed your order and have found the dimension proportionally inaccurate. We now request you to recheck the dimensions and provide the same. Also, please provide a rough sketch."
It seems there is some confusion regarding the diagonal size; this is limited by the sides' sizes. Nevertheless, could you please write to us at [email protected] with a picture of the incorrect size shown using a tape measure? Our Quality team will gladly look into this and address your concern appropriately. If we've made a mistake, we are committed to offering a replacement or partial reimbursement depending on the severity of the error.