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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Website was easy to navigate. Custom tarp order was processed and delivered quickly. Very impressed with the material and quality. I would absolutely recommend.
The material used to make the cushion covers is the same material used to make the covers that protect
The outdoor furniture. Sitting on a petroleum material is not comfortable and smells like industrial grade
Plastic. If they used a Sunbrella fabric I would have used them for all my clients but as it is that was an expensive mistake.
The products were delivered quickly and are of the highest quality material.
Too long to ship still not received after several weeks
Response to inquiries and delivery issues is very slow. Have to call snd email several times to get an answer.
The purchase was for a replacement cover for a 10'X10' Pergola. The original cover was a translucent fabric that passed both sun and rain. The replacement tarp is a tan, heavy duty material sized to my specification with grommets located to my specification. The exchange of sketches and photographs was a very pleasant surprise. I was provided with a final sketch for my approval before fabricating the cover. Once approved, the cover was fabricated and shipped in a matter of a couple of days. The cover was fabricated in India so the transport took a couple of weeks. Over all I was very impressed with both the process and the product.
I was told that my order would be delivered on a specific day, but never received or heard from company. I called and was told it was sitting in production and not completed. As a courtesy, I received a refund for shipping fee. Weeks later, I finally received my order.
It was received in a ball shaped plastic wrapping. It was very wrinkle. Disappointed that it wasn't shipped meaty in a box.
I think it's a decent product and a very reasonable price point.
Hello Paula. Thank you for taking the time to provide detailed feedback on your Coversandall experience. We truly appreciate it.
Regrettably, due to unexpected production issues your order was shipped late and further delayed in transit. We understand how this can be disappointing and thank you for accepting the partial refund. Your patience and understanding are greatly appreciated.
Thank you for your feedback on the packaging. We have shared your comments with our packaging team for review. Meanwhile, the creases will disappear over time.
Please also accept our apologies if our support did not meet your expectations. Though we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with the team. If you face any such issues in the future, please feel welcome to request a call back from a supervisor.
We appreciate the opportunity to work with you. Thank you for choosing Coversandall.
Customer service rep. Was courteous and very helpful.
Easy to use website and allows customization. A large selection of products with an option to select the desired quality.
Easy to use website and allows customization.
We are very satisfied with the two covers we ordered: 1 for an octagonal concrete/tiled fountain 9 feet in diameter, and 2) a BBQ island with various items on it: grill, stove, sink, water BIB, plus a curved edge on one side. Because both items were special order, we ordered a mock-up prior to manufacture, after having sent detailed drawings and photographs.
The covers arrived recently. We are happy with both. They fit well. However, it was nerve wrecking when we were told that without our approval of the mock-ups, they had started manufacturing the covers, despite the several errors we found and given that we called right after receiving the two mock-ups. Finally after a long conversation we were able to rescue both covers. Because of this experience I cannot rate Covers & All with 5 stars. By the way, the gentleman on the phone was very polite and helpful, but we could not understand his English very well.
Hello Frank. Thank you for taking the time to provide detailed feedback on your Coversandall experience. We truly appreciate it.
Please accept our apologies for the misunderstanding with the final drawing for your Island Kitchen cover. Though we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with the team. If you face any such issues in the future, please do not hesitate to request a call back from a supervisor.
We are glad you are happy with your covers and look forward to delighting you again with your next order. Thank you for choosing Coversandall.
After much research on the Internet, could Covers and All, was happy to see that I could have a cover custom made for my deck wet bar.
Love our covers! Will recommend this company to many of our neighbors and friends.
So far I guess my experience has been good. Will see once the goods get here.
I was trying to search all over for some cushion covers to replace the ones I had on my patio set and was very happy when I came across Covers and All
So far its been good. No problems placing the order, it was easy. Received product when stated.
I am beyond thrilled with the quality of the cover but after serval back and forth emails remeasuring unfortunately the cover doesn't fit. The couch is a curved couch which I believe made it more difficult as well. Today I received the bolster covers and they fit perfectly and look amazing. I would highly recommend this company to anyone as the quality is amazing!
Hello Dorie. Thank you for taking the time to review your recent Coversandall purchase. We are glad that you are happy with the quality of your covers.
Each cover is handcrafted by meticulously following the measurements and instructions you provide. Per our records we did notify you that the measurements seemed off, which is why we requested you to measure the sofa again. You can view the final agreed dimensions in your Coversandall account. Kindly compare the agreed size with the cover you have received. If you find a discrepancy, please take a picture of the product showing the incorrect measurement using a tape measure and email us at [email protected]. We are committed to replacing any cover that has not been fabricated as ordered.
Note that as mentioned on the product page, "We add 1" to 2" leeway on the given width/depth, for an easy pull-in, pull-out."
I am beyond thrilled with the quality of the cover but after serval back and forth emails remeasuring unfortunately the cover doesn't fit. The couch is a curved couch which I believe made it more difficult as well. Today I received the bolster covers and they fit perfectly and look amazing. I would highly recommend this company to anyone as the quality is amazing!
Great looking cover and fit like a glove. Took some time to get delivered, but well worth the wait.
Outdoor furniture covers are excellent quality, waterproof and sturdy zipper also stain resistant.
Couldn't find what I needed until I found Covers & All. Who knew I could get what I needed custom made at such a reasonable price.
The outdoor furniture cushion covers I ordered were easy to submit online and were exactly what I expected when they arrived. Very high-quality materials and detail. I would highly recommend this to anyone and will use them in the future.
The fact that the company emailed with me multiple times to confirm measurements, gave diagrams and was willing to change things to my specific model was fantastic. The cover is well made durable material and overall great.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Stacey. We apologize for the difficulties you faced trying to reach us. Like every business, we have also been affected by the pandemic. With an unusually high number of inquiries and limited staffing, we are doing all we can to attend to every customer as quickly as possible. Your patience and understanding are greatly appreciated.
For issues that require urgent attention, we offer 24x7 support via our phone and chat helplines. If you prefer to speak with someone, you can also request a call back via our chat helpline.
We appreciate the opportunity to work with you. Thank you for choosing Coversandall.