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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Searched for new cushions for years. IF you can find any that fit they cost more than buying new furniture. Took a chance on a Facebook ad for a company I never heard of. They came today, a week or so late, but they are beautiful! Excellent quality material, stitching and zippers. My sectional looks brand new. I am seriously thrilled with it.
I didn't like the fit, the color, the material, and the overall cover. I asked for refund and was denied. I'm very disappointed I'm not able to return them.
I was supposed to receive my cover on 5/12. Today, 5/18 I still have not received it. It seems to be stuck in transit.
Got a notification that I would get the product on May 3rd - called the customer service number and was finally directed to what seemed an overseas customer service rep. - was told that order is nearly ready and will be shipped in the next day or two. Today is May 18, no notification no product!
Got a notification that I would get the product on May 3rd - called the customer service number and was finally directed to what seemed an overseas customer service rep. - was told that order is nearly ready and will be shipped in the next day or two. Today is May 18, no notification no product!
The ordering experience was goo. Did not realized the product came form outside the country. Package had been opened and resealed, due to lengthy travel
The online ordering process was good and the final product fits very well.
But the processing and delivery took a very very long time.
Also, the quality feels very low end and I am afraid that it will deteriorate very quickly in the hot Arizona weather. There is no way this material will last as long as the product states with the suns UV hitting it ll day.
I can leave my grill and fire pit outside. They don't get rained. It saves me a lot of time now having to roll them into the garage. I know my equipment will last a lot longer by not rusting out.
Was told shipped estimated date of delivery it didn't happen when called on was told still in production, then order came and it was someone else's order. Still waiting for resolution.
From beginning to end, everything went smoothly. These covers fit perfectly and look gorgeous.
Easy ordering, and the product is very high quality. They look great! Purchased Apr 23, est arrival May 10. Shipped direct from India, eventually arrived on May 17. Overall, super happy, just be aware they may take longer than expected.
Hello Ron. Thank you for the rating and feedback on your Coversandall experience.
We make every attempt possible to meet the scheduled delivery date on each order. Regrettably, due to unexpected production issues your custom cushion covers were shipped late and further delayed in transit. We understand how this can be disappointing and apologize for the inconvenience. Your patience and understanding are greatly appreciated.
We are glad you like the covers and hope to have another opportunity to work with you soon. If you have additional comments or questions, please feel welcome to write to us at [email protected]
Ordering was easy. The cover is great. Good quality. We are very satisfied.
My husband made a beautiful bar height table and 2 chairs for patio. Could not find any pre-made covers that would fit. Covers and All's web site was very simple to use to have a custom made cover. The package arrived well protected. The fit was great and well made. Very Happy!
When I placed the order I did think the covers was going to look so professionally done they look amazing. Thank you
Ordering Process extremely easy. Very well laid out and complete.
I made the custom order. After the order it was to take an extra week (from the month time they said it would take). Then another week. Another two. Add one more.
I kept asking to cancel my order week after week but they said it was in process and they couldn't. I said they didn't keep their side of the deal and they offered free shipping (which I already had), meaning they didn't even look into my order.
Very happy with my cushion covers! Seems to be beautiful quality. The color is gorgeous. I've only had them for a day now but I love them. The only thing I would say about the ordering experience is that it said it was a local company but when you order them it's coming from India. Not a big deal, but it was just a little misleading. We'll see how they hold up. Overall, my rating would be excellent.
Hello Tim. Thank you for taking the time to share detailed feedback on your Coversandall experience. We truly appreciate it.
We are a global business headquartered in Georgia with customers all over the world. The location of our current production unit (India) is mentioned in our FAQ section. It is also promptly disclosed when asked.
Please accept our sincere apologies for the delay on your order. Regrettably, due to unexpected production issues your custom cushion covers were shipped late and further delayed in transit. We understand how this can be disappointing; as a gesture we have submitted a refund for the difference between Standard Ground and Priority shipping charges. Please allow up to 7 business days for it to be processed.
We are glad you are happy with your covers and look forward to delighting you again with your next order! If you have additional comments or questions, please feel welcome to reach us via our 24x7 phone or chat helpline. Thank you for choosing Coversandall.
Web site is easy to use. Product arrived before expected. Quality of product is above standard. Highly recommend.
Product was delayed. No proof of purchase included (in case I need to exercise my warranty.)
The cover was scheduled to be delivered on May 13. Today is May 18 and I have not received the cover.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Glenn. We have received your email dated 17 May. Please accept our sincere apologies for the delay in responding to your concern. Like every business, we have also been affected by the pandemic. With an unusually high number of inquiries and limited staffing, we are doing all we can to attend to every customer as quickly as possible.
We ship hundreds of orders each day and admittedly, sometimes we make a mistake. However, we are firmly committed to making it right when given the opportunity. We have identified the customer whose covers you have received, and are in the process of confirming the location of your covers. Our support team will be contacting you shortly to resolve this as early as possible. Meanwhile may we request you to retain the packaging so that if required we can arrange a pick up of the incorrect items?