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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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What a great alternative to the expensive replacement Sunbrella covers. While the fabric (grey) is more plastic-y than sunbrella, I think it may hold up better to my 4 animals, spilled drilnks and the hot Atlanta summers. The price was amazing and the service excellent.
Very helpful on phone explaining the process and measuring
So far very good... maybe a little faster delivery would be nice
FedEx man had to comeback with delivery in order to get a signature? This was a $25 item. There should be a box to remove the signature required option
Otherwise the items look great. Well made
So far very good... maybe a little faster delivery would be nice
I ordered two covers and they contacted me to make sure they had every measurement for a perfect fit. The fabric is incredibly heavy duty.
I was very pleased with the quality of these covers. Very reasonably priced too. Definitely would recommend and buy from again.
I ordered a cover for my outside air conditioner. I was told I would receive it in 2 weeks. I got 3 phones saying they needed one info on cover with pictures. I did so and after 6 weeks I still had not received product. Their shipping showed its being shipped and going thru many, many cities. What's the deal? Are you kidding me this product came from France!
I ordered a cover for my outside air conditioner. I was told I would receive it in 2 weeks. I got 3 phones saying they needed one info on cover with pictures. I did so and after 6 weeks I still had not received product. Their shipping showed its being shipped and going thru many, many cities. What's the deal?
Love! Beautiful custom quality work! I was trying to replace my worn porch swing cushion and found nothing. Instead of buying a whole new swing I ordered a custom cover and love it!
Cover was sent and the measurements are wrong waiting for a reply from my email
Cover arrived a week late and too small. It does not go all the way to the ground- the wood legs are exposed and this is without the pillows being on. The whole point of buying this cover was to be able to keep the cushions on. I called and spoke to someone abroad on their customer service team. He told me to email them with photos. I did this on Sunday and now Tuesday evening and no one has gotten back to me.
After more than a month I finally received my order which was incorrect. I am still missing pieces. The material is not suitable for outdoor cushions. It feels like suitcase material and is very cheap feeling. I'm attempting to get a refund but customer service is difficult to get in touch with.
The cover ordered for our small table and chairs is perfect except I missed the notations about tie downs... my previous covers came with tie downs... I left a message, but didn't receive a contact back... don't know if there anything I can do now!
Hello Joan. Thank you for taking the time to share your feedback on your recent Coversandall purchase.
Per your order confirmation email, no tie downs were selected on this order. Regrettably, we are unable to locate any communication with your registered contact details about this. For issues that require urgent attention, it is best to contact us via our 24x7 phone or chat helpline and ensure that one of our support associates acknowledges the order changes you request.
Since the cover is custom made to your specifications and fabricated as ordered (without tie downs or grommets), we regret that we cannot offer any assistance. Our suggestion is to find a local service that can apply a few grommets along the bottom perimeter of the cover. You can then use a basic nylon rope to secure the cover. If you have additional questions, please do not hesitate to write to us at [email protected].
Order process was very convenient with many hints on how to measure the custom cover. Cover appears to be of high quality. It fit well over what I plan to cover during the winter.
Order process was very convenient with many hints on how to measure the custom cover.
The covers were custom made and fit my cushions perfectly. Sewing was precise. Strong, quality zippers were used.
Searched for new cushions for years. IF you can find any that fit they cost more than buying new furniture. Took a chance on a Facebook ad for a company I never heard of. They came today, a week or so late, but they are beautiful! Excellent quality material, stitching and zippers. My sectional looks brand new. I am seriously thrilled with it.
I didn't like the fit, the color, the material, and the overall cover. I asked for refund and was denied. I'm very disappointed I'm not able to return them.
I was supposed to receive my cover on 5/12. Today, 5/18 I still have not received it. It seems to be stuck in transit.
Got a notification that I would get the product on May 3rd - called the customer service number and was finally directed to what seemed an overseas customer service rep. - was told that order is nearly ready and will be shipped in the next day or two. Today is May 18, no notification no product!
Got a notification that I would get the product on May 3rd - called the customer service number and was finally directed to what seemed an overseas customer service rep. - was told that order is nearly ready and will be shipped in the next day or two. Today is May 18, no notification no product!
The ordering experience was goo. Did not realized the product came form outside the country. Package had been opened and resealed, due to lengthy travel
The online ordering process was good and the final product fits very well.
But the processing and delivery took a very very long time.
Also, the quality feels very low end and I am afraid that it will deteriorate very quickly in the hot Arizona weather. There is no way this material will last as long as the product states with the suns UV hitting it ll day.
I can leave my grill and fire pit outside. They don't get rained. It saves me a lot of time now having to roll them into the garage. I know my equipment will last a lot longer by not rusting out.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Danielle. We are very sorry that your experience with us has been disappointing so far.
We have received your email dated 17 May. Please accept our sincere apologies for the delay in responding to your complaint. Like every business, we have also been affected by the pandemic. With an unusually high number of inquiries and limited staffing, we are doing all we can to attend to every customer as quickly as possible.
We ship hundreds of orders each day and admittedly, sometimes we make a mistake. However, we are firmly committed to making it right when given the opportunity and once the error is established. We have flagged your complaint to our Quality team for urgent attention; please allow a maximum of another 48 hours for a response. Your patience and understanding are greatly appreciated.