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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,035
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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Wish it worked
December 12, 2025

Unfortunately, waited a while, and the cover doesn't fit. There is absolutely no stretch to the cover so keep that in mind when measuring your sofa, especially if it's modular.

Date of experience: December 1, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hi Christie, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

New York
1 review
0 helpful votes
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Customer cover
December 12, 2025

Cover was made well and fit perfect. For the extra $20 rush shipping, it came even quicker than expected!
I like me ordering has a few issues, had to speak to someone to get order to go through but great after hat!

Date of experience: December 1, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hi Regina, Thank you for sharing your experience with us. We’re very sorry that you faced a few issues while placing your order, and we appreciate your patience while getting it sorted. We’re glad to hear that the cover fit perfectly and that the rush shipping arrived earlier than expected. Your feedback is valuable to us and will be considered to improve the experience for future orders.

New York
1 review
1 helpful vote
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I ordered a custom made vocer in 2019. I thought there was a 7 year warranty, but I must have been mistaken. Cover came apart at the seam, poor craftsmanship perhaps. Contacted customer service and all I was told by Danial Kemp to take it somewhere to get restitched. Hardly a solution and more money out of my pocket for a product I thought was durable. Definitely not a customer service oriented company. You can probably find a better product elsewhere.

Date of experience: December 1, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hi Robert, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

New York
1 review
0 helpful votes
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The clear vinyl screen porch works great.
December 10, 2025
Updated review

Easy to install with the grommets by using washers and screws. A secure fit around our screen porch. 1st week with them on so I hope they stay secure through our winter. Sunny winter days keeps the room warm.

Date of experience: November 30, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Mary! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


It was easy to customize and they had a great coupon...
November 17, 2025
Previous review

It was easy to customize and they had a great coupon to lower the price.

Date of experience: November 6, 2025
Minnesota
1 review
0 helpful votes
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Love my chair covers!
December 10, 2025

Love these! Great fit and great stitching. I also love the ties for each chair leg, which help to keep the covers on during windy winter storms. And I was impressed when they contacted me to confirm some measurements and make sure I will have a good fit for my chairs. Highly recommend!

Date of experience: November 30, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Leo! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Answered my questions prior to purchase.
December 9, 2025
Updated review

Answered my questions prior to purchase. Their communication was helpful in making my decisions. Ordering was easy. Delivery was quick. Our shade sail fits perfect and looks good.

Date of experience: November 28, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Vanessa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Following the instructions is easy and extremely helpful
November 17, 2025
Previous review

Following the instructions is easy and extremely helpful. I even emailed a couple of questions and was promptly answer. We've cut down a large shade tree and taken away the shade for my wife's swing. She is so looking forward for it's replacement.

Date of experience: November 6, 2025
California
1 review
0 helpful votes
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Outdoor BBQ cover
December 8, 2025

It was a simple process, issued a sketch of what I wanted, they asked the correct questions related to sizes, went through a couple revisions to make sure all was correct and it was made. It arrived in great condition, was simple to install and it fit perfect.

Date of experience: November 28, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Great company and great product
December 8, 2025

The quality of the curtain is very good, our curtain is 10 feet tall and 50 feet long.the clear portion in the center is perfectly clear.

Date of experience: November 28, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Antonio! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
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Quick turnaround and quality product
December 7, 2025
Updated review

Covers & All is very easy to work with. The ordering process is straight forward and their product turnaround time is fast and we always get a quality product.

Date of experience: November 27, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Paul! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to order and always a quality product
November 21, 2025
Previous review

Easy to order and always a quality product.

Date of experience: November 11, 2025
Georgia
1 review
0 helpful votes
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We have a large rectangular stone firepit. Overall dimensions approximately 4ft x 8ft. The firepit opening is on one end of the rectangular shape, and the other end is a stone serving surface. This required a custom cover.

The product delivered is exactly as described, and high quality complete with tie downs.

100% I will order from Covers & All again.

Date of experience: November 27, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Clark! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
1 helpful vote
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MY experience SUCKED!
December 7, 2025

I told these clowns I'd torch 'em, yet they still send their "system generated" bs messages and new offers... while I STILL awaiting a simple refund on my initial order. Thank God I didn't order the additional covers I thought about!

Date of experience: November 8, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hi Gene, Thank you for bringing this to our attention. As per the latest update, the extra charges for your order have already been refunded, and the transaction details have been shared with you via email.

If you have any trouble locating the email or need further assistance, please let us know—we’re here to help and want to ensure everything is fully resolved for you.

Massachusetts
1 review
0 helpful votes
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Cover for Ego 22" Aluminum deck lawn mower
December 7, 2025
Updated review

The design services by Covers & All was outstanding. They worked with me to custom design a rather odd lawn mower cover. I could not be happier with the design and construction. I highly recommend their services.

Date of experience: November 27, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Arron! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Clean website design that made it easy to design the...
November 7, 2025
Previous review

Clean website design that made it easy to design the lawn mower cover.

Date of experience: October 28, 2025
Texas
1 review
1 helpful vote
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Covers are not waterproof as stated
December 7, 2025
Updated review

We ordered the Ripstop cover, which states it is 100% waterproof and it definitely was not. It took along time to have the company honor their warranty of replacement even though I only had the cover for less than a month. They kept trying to push me into buying one of the other more expensive options while I kept pushing for a replacement. It took months of emails, calls and total frustration to get them to honor their word. FYI, the covers are made in India. I sent the exact measurements and they add an 1-2 inches and it was a very snug fit. I finally got the replacement but a neighbor's tree branch fell onto the fireplace which damaged the cover. I decided to order the most expensive cover and added 2" to the measurements. It is quite large now. We had recent rains and I went out to check the cover and was disappointed to see water underneath on the stone. I removed the cover and the entire underneath of the cover was wet. The cover is now sitting in the sun drying out. I am ordering covers from another company for chaise lounge chairs hoping their product is waterproof!

Date of experience: November 27, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hi Rebecca, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


I'm anxious to see the covers for our outdoor furniture
July 31, 2025
Previous review

I'm anxious to see the covers for our outdoor furniture. I hope the material is squirrel proof!

Date of experience: July 21, 2025
Colorado
1 review
0 helpful votes
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Awful ordering experienc
December 5, 2025

I ordered covers for my patio set 2.5 months ago and I still have not received them. I received no notices or information from the company, other than promotions to buy more items. When I finally called, they said that I owed an additional $30 to my order because they needed to add. 25" of fabric. I have never paid for a product from a store, then been told well after the fact that I still owed more money. What is the worst is not the amount, it is the fact that this company did nothing to reach out to me to let me know that they did not start making my product because they decided to charge me more. Fingers crossed that I get the covers before my patio set is ruined.

I do not trust this company. I should have paid for a real company to make my patio covers.

To the Covers & All Team: treat your customers with respect and dignity and communicate with them any problems that may occur.

Date of experience: November 25, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hi Eric, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Our records show that an email update along with a follow-up call was shared regarding the additional fabric required for your custom measurements, and the order was placed on hold while awaiting the next steps. It’s possible this update may have been missed, and we truly appreciate you highlighting your experience. Your feedback is valuable and will be considered to help improve the overall communication process.

Ohio
1 review
0 helpful votes
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Very accommodating
December 5, 2025

I had a special order and the team was very helpful and accommodating in getting me exactly what I needed. Processing and shipping was fast and it looks great!

Date of experience: November 25, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Jen! We’re delighted to know that you’re happy with our product/service. Your satisfaction is our top priority, and we truly appreciate your kind words. If you ever have any questions or need any assistance in the future, feel free to reach out, we’re always here to help and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Re order for wrong size
December 4, 2025

I ordered a custom tarp to protect our porch and did not order the size correctly so it was too small by a few inches. Fortunately, I had included their protection plan. They graciously replaced the tarp with no issues or excuses and we had a new one within a couple of weeks. I would definitely use Covers and All for any needs I may have in the future.

Date of experience: November 24, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Tom! We are delighted to hear that you are pleased with our product and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Fountain vover
December 4, 2025

We had used a makeshift cover for our front yard fountain which looked bad and gave inadequate protection. I ordered cover from Covers and All and it is perfect in every way.

Date of experience: November 24, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Matthew! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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Outdoor covers
December 3, 2025

We now have purchased at least 8 outdoor covers from very small to very large and they all have fit perfectly and withstood a lot of wind and rain through the years. I've been pleased with communication when there has been a question about perhaps my own measurements. Very well made.

Date of experience: November 22, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Janice! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Terrific all around.
December 1, 2025
Updated review

Great covers and selection. Service was terrific. Designers contacted me to ensure sizing based on the patio furniture pictures I sent. I went for the generic configuration but they were able to customize it. Everything fits well as intended. Very happy that they checked and double checked. Thanks Covers & all.

Date of experience: November 21, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Brian! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Terrific all around.
December 1, 2025
Previous review

Great covers and selection. Service was terrific. Designers contacted me to ensure sizing based on the patio furniture pictures I sent. I went for the generic configuration but they were able to customize it. Everything fits well as intended. Very happy that they checked and double checked. Thanks Covers & all.

Date of experience: November 21, 2025
Wyoming
1 review
0 helpful votes
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Cover that will last more than one season
November 30, 2025
Updated review

I live in a snowy area and don't have indoor space for my deck furniture. I am very satisfied with the thick and sturdy cover for my table.

Date of experience: November 20, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Anne-Marie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Cover that will last more than one season
November 30, 2025
Previous review

I live in a snowy area and don't have indoor space for my deck furniture. I am very satisfied with the thick and sturdy cover for my table.

Date of experience: November 20, 2025