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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
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51,449 reviews

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Indiana
1 review
0 helpful votes
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Ordering was easy, instruction on measurements easy to follow with the ability to put in photos and special instructions. Cover fits like a glove and vey satisfied. Only issue was the delivery date was never updated. My cover was manufactured in India and took a while to get to be shipped. I am satisfied with the end product and would buy from here if I ever need other covers.

Date of experience: May 25, 2021
New York
1 review
0 helpful votes
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So far so good
May 25, 2021

Smooth and easy from start to finish. They make the process very smooth

Date of experience: May 25, 2021
Florida
1 review
0 helpful votes
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Very disappointing and wrong
June 24, 2021

Not to mention it took 7+ weeks to receive, the job was not done right. The printing was supposed to be on the side panel not in thr middle of the item. You guys need to review the job submitted.

Date of experience: May 25, 2021
Ireland
2 reviews
0 helpful votes
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The website is great, the reviews look good, but It is now a month since the original delivery date and despite chasing 4 times on the chat service I still have not taken delivery of my order. I tried phoning, waited in a queue and then got cut off before I could talk to anyone. I've request a call back, which apparently is not possible. They just keep moving the delivery date back a week every time I chase. Extremely disappointed customer:-(

Date of experience: May 25, 2021
Texas
1 review
0 helpful votes
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Custom grill cover
May 25, 2021
Updated review

The multiple measurements allowed production of a heavy duty, quality, excellently fitting cover which greatly exceeds my exoectations.

Date of experience: May 25, 2021

Will see if product delivered meets expectations regarding...
May 6, 2021
Previous review

Will see if product delivered meets expectations regarding fit.

Date of experience: May 6, 2021
Texas
1 review
0 helpful votes
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Perfect fit!
May 25, 2021

I wasn't sure what to expect but I'm very pleased with the cover. It's more heavy duty than I expected and fits well. The designers emailed me to verify specific measurements and the results were great.

Date of experience: May 24, 2021
North Carolina
1 review
0 helpful votes
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Custom Grill Cover
May 25, 2021
Updated review

We happened on their website. We have a built in grill. I really liked that you could get it made specifically for your grill and get writing on it. It came fairly quickly and was perfect. Exactly as planned and fits well. They even clarified the exact size of the writing and everything. Very easy to use.

Date of experience: May 24, 2021

Easy to use
April 30, 2021
Previous review

Easy to use

Date of experience: April 30, 2021
New York
1 review
0 helpful votes
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Delivery takes for ever
June 24, 2021

Ordered outdoor cushion cover. Material not as expected but can't complain for the price. Fit perfectly. Zipper appears strong. Will see how many people get stuck/ melted to this plastic-like material in summer! Stars lost in overall rating because delivery was a terrible experience - no updates on why taking so long. Got an update and miraculously ready to ship after I followed up on where my order was at.

Date of experience: May 24, 2021
Alabama
2 reviews
0 helpful votes
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Great product!
May 25, 2021

Measurements were to spec and the quality is great! Thank you!

Date of experience: May 24, 2021
Washington
1 review
0 helpful votes
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Surprised to find a company that makes quality custom covers for a reasonable price.

Date of experience: May 24, 2021

Surprised to find a company that makes custom covers...
May 3, 2021
Previous review

Surprised to find a company that makes custom covers for a reasonable price.

Date of experience: May 3, 2021
New York
1 review
0 helpful votes
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Well Done!
May 24, 2021

This was an excellent experience from beginning to end. My BBQ is an odd shape and after several emails and pictures where exchanged, the cover showed up and fits perfectly. So do the covers for our chairs and sofa. Great customer service and overall an excellent job!

Date of experience: May 24, 2021
Washington
1 review
0 helpful votes
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Better than expected
May 24, 2021

Ordered a rear mesh panel for my side by side, arrived much sooner than expected. Great craftsmanship, nice fit.

Date of experience: May 24, 2021
Washington
1 review
0 helpful votes
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Great quality
May 24, 2021

Bought without knowing much about the company. Turned out a really nice set of covers and quick shipping. Took longer to manufacture than I expected, but they were made in India at the height of their covid outbreak so not surprising in the end.

Date of experience: May 24, 2021
Minnesota
1 review
0 helpful votes
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Disappointed
June 23, 2021

First, I did not purchase on May 16. The order was placed and acknowledged on May 4. The first delivery date was pushed back to May 19... not a problem for me except stayed home as was told a signature was required. No show on the 19th and date was pushed to the 24th. The cover did show up on the 24th and 20 days for a custom job seems reasonable anyway. The cover was 6" too long so it catches under the wheels if I try to move it with the cover on. I've already cut it off and had it hemmed. Appears to be constructed with quality material but I'll have to wait and see how it holds up over time.

Date of experience: May 24, 2021
Virginia
1 review
0 helpful votes
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Fire pit cover
May 24, 2021

Shopping experience was great. I was contacted twice to ensure that the measurements were correct before construction started. The final product fits like a glove. A great job.

Date of experience: May 24, 2021
New York
1 review
0 helpful votes
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New Covers for Tables and Love Seat
May 24, 2021
Updated review

Site offered unlimited number of sizes versus other sites that you got what they offered. Quality appears to be very good. A delivery date was provided (reasonable for custom made cover) and product was delivered 3 days ahead of the estimated date. Everything arrived in good condition.

Date of experience: May 24, 2021

Easy to enter furniture sizes and select fabric
May 9, 2021
Previous review

Easy to enter furniture sizes and select fabric

Date of experience: May 9, 2021
Illinois
1 review
0 helpful votes
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Patio Set cover
May 24, 2021

This was the second cover That I have ordered through Covers and All. The first was an a/c unit cover. This second cover was a large cover for a patio table and the six chairs that surround it. The material is very durable. Fits well. The request for pictures and follow-up measurements of the table gave me great confidence it would fit well. It does. No regrets. Shipping was prompt also!

Date of experience: May 24, 2021
Ohio
1 review
0 helpful votes
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They made the experience very easy. I gave them the dimensions of my patio furniture and they sent back the drawings for me to review and approve.

Date of experience: May 24, 2021
New York
1 review
0 helpful votes
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Good product
May 24, 2021

Could not track item. Tracking number did not work on site

Date of experience: May 24, 2021
Texas
1 review
0 helpful votes
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Great Quality
May 24, 2021

Custom patio cushion covers arrived as described online. They fit the cushions I have perfectly.

Date of experience: May 24, 2021