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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
This company responds to reviews on average within 0 days

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51,451 reviews

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Pennsylvania
1 review
0 helpful votes
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Very happy
May 25, 2021

I very happy with my cover,. It is well made and a perfect fit
Thank you

Date of experience: May 25, 2021
Minnesota
1 review
0 helpful votes
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Sofa and chair outdoor furniture
May 25, 2021
Updated review

Wow! We couldn't be happier! They fit great and and are made with heavy material. I waited to write a review until after it had rained for days. All of the cushions stayed perfectly dry. The wind didn't seem to catch it either which is nice These should last for many years.

Date of experience: May 25, 2021

Thanks easy
April 26, 2021
Previous review

Thanks easy

Date of experience: April 26, 2021
New Jersey
1 review
0 helpful votes
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Not more else to say... this was my 1st order with Covers and All, took longer than I expected and shipped to the wrong location.

Date of experience: May 25, 2021
North Carolina
2 reviews
0 helpful votes
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Outdoor cushion covers
June 24, 2021

Product arrived 3 weeks later than scheduled. Quality of product is very inferior. Zippers placed on the long side rather than the back/ short side. Basically received "vinyl " covers rather than assumed "canvas/cloth " covers

Date of experience: May 25, 2021
New Hampshire
1 review
0 helpful votes
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Well done
May 25, 2021

Covered all my back yard furniture to avoid the pollen! Works like a charm!

Date of experience: May 25, 2021
California
1 review
0 helpful votes
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Really happy!
May 25, 2021

They did a great job making new covers for my outdoor furniture. The quality is great... two zippers on each cushion and a wraparound design for easy on and off of the covers. Color is as described! Really great value for the quality.

Date of experience: May 25, 2021
North Carolina
1 review
0 helpful votes
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Better than expected
May 25, 2021
Updated review

This was quick and easy. I can't wait for the final product.

The final product is well made with high quality material. I am very excited to add these cushions to my new backyard's sitting wall!

Date of experience: May 25, 2021

This was quick and easy
April 25, 2021
Previous review

This was quick and easy. I can't wait for the final product.

Date of experience: April 24, 2021
North Carolina
1 review
0 helpful votes
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Great fit and Durable Fabric
May 25, 2021
Updated review

Site was very easy to use, and I really appreciated all of the options available for the firepit cover I ordered.

Date of experience: May 25, 2021

Site was very easy to use, and I really appreciated...
May 2, 2021
Previous review

Site was very easy to use, and I really appreciated all of the options available for the firepit cover I ordered.

Date of experience: May 2, 2021
Maryland
1 review
0 helpful votes
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Larry
June 24, 2021

Cover not received and customer service no help. Very hard to contact company. Emailed and tried chat no response. Waited on telephone for a very long time. Got India and they gave me wrong tracking number. Don't know if I will ever receive cover.

Date of experience: May 25, 2021
California
1 review
0 helpful votes
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Product exceeds expectations, but repeated shipping delays without communication soured my experience.

Date of experience: May 25, 2021
South Carolina
1 review
0 helpful votes
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Ordered a custom tarp with a business logo and it turned out GREAT! Appreciated the way the team ensured my approval on the mock up. The tarp was even delivered early!

Date of experience: May 25, 2021
Canada
2 reviews
0 helpful votes
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Custom cover fits perfectly
May 25, 2021

Ordered a custom cover for bbq station fit perfectly very happy with service

Date of experience: May 25, 2021
Michigan
1 review
0 helpful votes
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Fabric used not elastic
June 24, 2021

Responds to queries very slow. Delivered product did not fit. Cloth used is not elastic

Date of experience: May 25, 2021
Missouri
1 review
0 helpful votes
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Shipping date not accurate
June 24, 2021

We are happy with the quality of the covers we ordered. Our only suggestion is to be more accurate with shipping estimates. We ordered on 4/26 and the next day received estimated shipping of 5/12. We did not hear back until 5/17 with email saying they were ready to ship with the estimated date of 5/12 still. The covers actually arrived on 5/24.

Date of experience: May 25, 2021
California
1 review
0 helpful votes
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Barbecue Beautiful
May 25, 2021

My husband built our back-yard barbecue and we have used it many times, covering it with a piece of plastic when not in use. I found Covers & All on the internet and thought that would be better idea. The ordering experience was terrific as there was clear guidance on measurements so that the cover would fit our barbecue perfectly. The cover really looks great. What a difference it has made to have a custom-made cover for our barbecue instead of just apiece of plastic. Thanks to all at Covers & All for great service and great product!

Date of experience: May 25, 2021
New York
1 review
0 helpful votes
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Very happy
May 25, 2021

My outdoor seat cushions now look great. I'm very pleased with the final product.

Date of experience: May 25, 2021
Pennsylvania
2 reviews
0 helpful votes
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But the conversations worked - the six cushion covers were exception in fit and quality. Also prices lower than any local vendor.

Date of experience: May 25, 2021

Good service
April 27, 2021
Previous review

Good service

Date of experience: April 27, 2021
Florida
1 review
0 helpful votes
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Heavy Duty
May 25, 2021

Materials for my covers seem very durable. Time will tell.

Date of experience: May 25, 2021
Connecticut
1 review
0 helpful votes
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Great products, easy ordering
May 25, 2021

You have a great product and the quality has been excellent. The website is great and easy to use and navigate. My only complaint, I'm disappointed in the delivery estimates. Twice I have paid extra for delivery on a certain date and both times the delivery was pushed out. I will definitely use your services again.

Date of experience: May 25, 2021
Wisconsin
1 review
0 helpful votes
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Hello and I was supposed to receive the order on 5/19 and then it w as to be delivered 5/24 and it is still not here.

Date of experience: May 25, 2021