Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
Follow John T.
Unfollow John T.
Share Review
Report Review

First great, thick material
May 26, 2021

Ordered thru the website, easy to use. Custom made so the timeline is longer but worth the wait.
Fits perfect love my blue color.

Date of experience: May 26, 2021
Arizona
3 reviews
0 helpful votes
Follow Tina V.
Unfollow Tina V.
Share Review
Report Review

Stay away
June 25, 2021

The product took more than a month to get to me and when it did arrive it wasn't what I ordered. I ordered a over fora futon and I received a cover fora small tiny itty bitty chair. I want my money back.

Date of experience: May 26, 2021
New York
1 review
0 helpful votes
Follow Kenneth E.
Unfollow Kenneth E.
Share Review
Report Review

Great Covers
May 25, 2021
Updated review

I had another cover that I purchased when I brought my patio set. It didn't fit well and was not a fine quality. I took a gamble on Cover & All and am VERY happy I did. It fits perfect and material is heavy duty quality.

Date of experience: May 25, 2021

Purchased from Coversandall before and found their...
March 2, 2021
Previous review

Purchased from Coversandall before and found their products superior.

Date of experience: March 2, 2021
Massachusetts
1 review
0 helpful votes
Follow Paul O.
Unfollow Paul O.
Share Review
Report Review

5 weeks and three phone calls
June 24, 2021

Within a day of ordering online, my product was marked as "in production." Their advertised turn around time is two weeks. Had to call and prod them after two weeks. Then again after another week. Finally after four weeks, I read them the riot act. They pushed it through and shipped it the next day. Had it five days later. Don't order these covers if you want them this summer

Date of experience: May 25, 2021
California
1 review
0 helpful votes
Follow Terry N.
Unfollow Terry N.
Share Review
Report Review

I sent description and measurements, they followed up with verification and the received product was above my expectations and great quality. I will use again!

Date of experience: May 25, 2021
Pennsylvania
1 review
0 helpful votes
Follow Allison B.
Unfollow Allison B.
Share Review
Report Review

Nice Quality, Looks Great
May 25, 2021

Customer service was great. The cover looks great and is very well made

Date of experience: May 25, 2021
California
2 reviews
0 helpful votes
Follow Christopher Z.
Unfollow Christopher Z.
Share Review
Report Review

Good product. Bad delivery.
May 25, 2021
Updated review

Very easy to order and get the exact size you want. Problem was I never got a tracking number. They sent me a delivery date that was longer than than what it showed when I ordered. Then I got an email saying delivery would be even later. That date passed with no delivery. It arrived a week later.

Date of experience: May 25, 2021

Very easy to order and get the exact size you want
April 27, 2021
Previous review

Very easy to order and get the exact size you want

Date of experience: April 27, 2021
Pennsylvania
1 review
0 helpful votes
Follow Gina H.
Unfollow Gina H.
Share Review
Report Review

Very happy
May 25, 2021

I very happy with my cover,. It is well made and a perfect fit
Thank you

Date of experience: May 25, 2021
Minnesota
1 review
0 helpful votes
Follow Donna N.
Unfollow Donna N.
Share Review
Report Review

Sofa and chair outdoor furniture
May 25, 2021
Updated review

Wow! We couldn't be happier! They fit great and and are made with heavy material. I waited to write a review until after it had rained for days. All of the cushions stayed perfectly dry. The wind didn't seem to catch it either which is nice These should last for many years.

Date of experience: May 25, 2021

Thanks easy
April 26, 2021
Previous review

Thanks easy

Date of experience: April 26, 2021
New Jersey
1 review
0 helpful votes
Follow Jeffrey N.
Unfollow Jeffrey N.
Share Review
Report Review

Not more else to say... this was my 1st order with Covers and All, took longer than I expected and shipped to the wrong location.

Date of experience: May 25, 2021
North Carolina
2 reviews
0 helpful votes
Follow Julio N.
Unfollow Julio N.
Share Review
Report Review

Outdoor cushion covers
June 24, 2021

Product arrived 3 weeks later than scheduled. Quality of product is very inferior. Zippers placed on the long side rather than the back/ short side. Basically received "vinyl " covers rather than assumed "canvas/cloth " covers

Date of experience: May 25, 2021
New Hampshire
1 review
0 helpful votes
Follow Missy R.
Unfollow Missy R.
Share Review
Report Review

Well done
May 25, 2021

Covered all my back yard furniture to avoid the pollen! Works like a charm!

Date of experience: May 25, 2021
California
1 review
0 helpful votes
Follow Amie U.
Unfollow Amie U.
Share Review
Report Review

Really happy!
May 25, 2021

They did a great job making new covers for my outdoor furniture. The quality is great... two zippers on each cushion and a wraparound design for easy on and off of the covers. Color is as described! Really great value for the quality.

Date of experience: May 25, 2021
North Carolina
1 review
0 helpful votes
Follow Mary N.
Unfollow Mary N.
Share Review
Report Review

Better than expected
May 25, 2021
Updated review

This was quick and easy. I can't wait for the final product.

The final product is well made with high quality material. I am very excited to add these cushions to my new backyard's sitting wall!

Date of experience: May 25, 2021

This was quick and easy
April 25, 2021
Previous review

This was quick and easy. I can't wait for the final product.

Date of experience: April 24, 2021
North Carolina
1 review
0 helpful votes
Follow Stephanie M.
Unfollow Stephanie M.
Share Review
Report Review

Great fit and Durable Fabric
May 25, 2021
Updated review

Site was very easy to use, and I really appreciated all of the options available for the firepit cover I ordered.

Date of experience: May 25, 2021

Site was very easy to use, and I really appreciated...
May 2, 2021
Previous review

Site was very easy to use, and I really appreciated all of the options available for the firepit cover I ordered.

Date of experience: May 2, 2021
Maryland
1 review
0 helpful votes
Follow Lawrence R.
Unfollow Lawrence R.
Share Review
Report Review

Larry
June 24, 2021

Cover not received and customer service no help. Very hard to contact company. Emailed and tried chat no response. Waited on telephone for a very long time. Got India and they gave me wrong tracking number. Don't know if I will ever receive cover.

Date of experience: May 25, 2021
California
1 review
0 helpful votes
Follow Amber N.
Unfollow Amber N.
Share Review
Report Review

Product exceeds expectations, but repeated shipping delays without communication soured my experience.

Date of experience: May 25, 2021
South Carolina
1 review
0 helpful votes
Follow Cindy I.
Unfollow Cindy I.
Share Review
Report Review

Ordered a custom tarp with a business logo and it turned out GREAT! Appreciated the way the team ensured my approval on the mock up. The tarp was even delivered early!

Date of experience: May 25, 2021
Canada
2 reviews
0 helpful votes
Follow Gary L.
Unfollow Gary L.
Share Review
Report Review

Custom cover fits perfectly
May 25, 2021

Ordered a custom cover for bbq station fit perfectly very happy with service

Date of experience: May 25, 2021
Michigan
1 review
0 helpful votes
Follow Nancy V.
Unfollow Nancy V.
Share Review
Report Review

Fabric used not elastic
June 24, 2021

Responds to queries very slow. Delivered product did not fit. Cloth used is not elastic

Date of experience: May 25, 2021