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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Oregon
1 review
0 helpful votes
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Patio Chair cushion covers
May 27, 2021

Dedicated to ensuring my product was precisely as I wanted

Date of experience: May 27, 2021
Illinois
2 reviews
0 helpful votes
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Wonderful Product
May 27, 2021

Extremely easy to order.
Slip covers fit perfect and the quality is more than I expected.

Date of experience: May 27, 2021
California
2 reviews
0 helpful votes
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Custom Cover
May 27, 2021

The finished product is excellent. The do a great job on the products that they provide. The effort it took to get a quote for a custom cover is unbelievable. After repeated emails and phone calls I finally received the quote after approximately a months time had passed.

Date of experience: May 26, 2021
Oregon
1 review
0 helpful votes
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Measure
May 27, 2021
Updated review

Found what is needed
Instructions for measuring is good
My only criticism is that the drawstrings are hard for arthritic hands

Date of experience: May 26, 2021

Found what is neededInstructions for measuring good
April 21, 2021
Previous review

Found what is needed
Instructions for measuring good

Date of experience: April 20, 2021
South Carolina
1 review
0 helpful votes
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Excellence
May 27, 2021

I needed to replace a cover for my firepit. I wanted one that was attractive and of good quality to last. I saw an ad for Covers & All products and immediately was impressed. With no second guessing I immediately ordered the product I needed. I only received it this past Monday and it is beyond my expectations. Looks and fits absolutely perfectly. Love it..

Date of experience: May 26, 2021
Utah
1 review
0 helpful votes
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Satisfactory product and service.
June 25, 2021

Order was delayed and updated shipping date was always incorrect. Customer service was able to track the order down after it did not arrive, and the order arrived shortly after that. Cushion covers are ok. The color is nice, the seams are a little wavy and there were many loose hanging threads, and areas where the fabric looks like the end of the bolt. For the low price, the seem about what you should expect for quality.

Date of experience: May 26, 2021
Georgia
1 review
0 helpful votes
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Used the measuring tips and procedures and placed the order. Covers arrived in good shape and fit our furniture perfectly. They have pockets as well, but will have to figure out what they're for. Draw strings at the bottom as well for those windy days. We really like these.

Date of experience: May 26, 2021
Pennsylvania
1 review
0 helpful votes
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Patio furniture cover
May 26, 2021

This is one great cover beautiful made and detailed. Made to the specifications we requested and seems to be a very durable material!

Date of experience: May 26, 2021
District of Columbia
1 review
0 helpful votes
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High quality, fast delivery
May 26, 2021

Found this site on google for custom sandbox cover. Followed instructions fir measurements, quickly received a high quality, perfect fit cover. Price was very reasonable. It's perfect!

Date of experience: May 26, 2021
Tennessee
1 review
0 helpful votes
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Custom Patio Furniture
May 26, 2021

Ordering a custom-sized cover for our large outdoor sectional was extremely easy. The guide to measure was very easy to follow and very thorough. I was confident we were going to receive a cover that fit our furniture to its specifications. The website was user friendly and an overall great shopping experience.

Date of experience: May 26, 2021
South Carolina
1 review
0 helpful votes
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I was looking for cushions for my outdoor furniture and couldn't find the correct sizes. I found this website and uploaded pictures, measurements and had them made. I just received them and love how they turned out. Much better than new ones that "kind of" fit and the prices were reasonable.

Date of experience: May 26, 2021
Florida
1 review
0 helpful votes
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Cushion covers
May 26, 2021

Was a little leery when I found out with the tracking that my order was coming from India, but it arrived perfect in about a week.

Date of experience: May 26, 2021
New Jersey
1 review
0 helpful votes
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Excellent fit and quality!
May 26, 2021
Updated review

My cover arrived exactly as described and fit perfectly. I would highly recommended purchasing a cover from Covers & All

Date of experience: May 26, 2021

So far so good!
May 11, 2021
Previous review

So far so good!

Date of experience: May 10, 2021
Ohio
1 review
0 helpful votes
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Covers mis shapen
June 25, 2021

Covers had extra strings hanging and 4 of the 8 that should have been the same size are all different sizes. 1 being misshapen because it is wider on 1 end then the other. Small black stains on some of the cushion small white stains on others. And what is with the dirty clear bag with a broken zipper you sent?

Date of experience: May 26, 2021
Colorado
1 review
0 helpful votes
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Outdoor cushion covers
May 26, 2021

Ordering was easy. But the delivery was late. The quality isn't nearly as good as I thought.

Date of experience: May 26, 2021
District of Columbia
1 review
0 helpful votes
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Great covers, great fit!
May 26, 2021
Updated review

Easy experience, like the covers. They double checked all dimensions and the covers fit great.

Date of experience: May 26, 2021

Easy experience, like the covers
April 22, 2021
Previous review

Easy experience, like the covers.

Date of experience: April 22, 2021
Pennsylvania
2 reviews
0 helpful votes
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I received questions before fabrication was completed and the trailer cover was shipped on time. It was an all good experience.

Date of experience: May 26, 2021
New Jersey
1 review
0 helpful votes
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Custom size option worked beautifully.
May 26, 2021
Updated review

Web site well done and unambiguous. Easy to provide required data.

Date of experience: May 26, 2021

Web site well done and unambiguous
April 29, 2021
Previous review

Web site well done and unambiguous. Easy to provide required data.

Date of experience: April 29, 2021
New Jersey
1 review
0 helpful votes
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Cushion covers
June 25, 2021

Placing order was difficult for me as I am not comfortable with computers. The company reps accent was also difficult for me. Also, there were postponements with the delivery date and contact with Fed Ex.
However, the product is of high quality.

Date of experience: May 26, 2021
Virginia
1 review
0 helpful votes
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Great product with perfect fit
May 26, 2021
Updated review

Was easy to create a custom cover using the measurement guide. Communication from vendor we excellent.

Date of experience: May 26, 2021

Was easy to create a custom cover using the measurement...
May 6, 2021
Previous review

Was easy to create a custom cover using the measurement guide.

Date of experience: May 6, 2021