Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and customer cushion covers with a great 1st time buyer discount. Thank you
Quick and customer cushion covers with a great 1st time buyer discount. Thank you
They don't know how to make green egg covers. For a company that makes all covers, the experience was a total disaster. The grill cover does not fit at all and is unusable. They should know how to make a large green egg cover. It is one of the more popular grills out there. Would never recommend
Great customer service and the quality of the cover is great!
Shipping took a little long but will see how the product holds up in time
I've now made 2 purchases from here. The quality is amazing. Sturdy zipper, beautifully hidden. Perfect fit. Communication on order status was not to much, not too little.
Great directions on how to measure. All cushion covers - outdoor sofa, loveseat and throw pillows - fit and the colors are as seen in the website.
I sent exact dimensions for the cover for an outdoor wooden swing and it's too small. Doesn't fit
The shipment arrived on time, it's a good quality canvas/tarp. I need to locate a good hookup pins for attachment to the awning flat roof.
I ordered replacement covers for my patio love seat and two chairs. They all fit perfectly and are better made than the Sunbrella ones the set came with.
The customer service in preparing the product was good, but when they shipped it, it didn't fit my furniture. Have been attempting to remedy but I'm not getting anybody to answer my requests.
Great site. Covers fit great and seem to be very durable. Very please with the
Very heavy duty covers. The ordering process was very thorough and I appreciated the follow up emails to confirm the measurements and specs for the covers. From order to delivery date was just under 3 weeks and quicker than promised. Great quality product!
I called to return my order, I called, they had me explain everything to them, then said, "oh well email *******@coversandall.com" and they'll help you. So, I thought, ok? So, then after that long pointless phone call, I emailed TWICE this past week, and still haven't heard back from anyone, except for this survey. Are you kidding me?!
Great Covers. Great Service from previous orders. Shipped FedEx and required signatures. Created issues and could get no one one the phone at FedEx or Covers and All. Covers and All phone system is terrible. Make sure it's all right before you buy or you may have issues.
Great Covers. Great Service from previous orders. I expect this will be the same.
We bought covers for our circular couch and bar stools- we followed your measurement instructions, and it all fits great! Thanks so much fir the prompt service too!
I needed new co ears for my outdoor foot rests. The product that arrived exceeded my expectations. The fabric and zipper for the cover will last for years.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.

