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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,073
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Iowa
1 review
0 helpful votes
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High quality and perfect fit! Thank you
May 29, 2021
Updated review

Quick and customer cushion covers with a great 1st time buyer discount. Thank you

Date of experience: May 29, 2021

Quick and customer cushion covers with a great 1st...
May 5, 2021
Previous review

Quick and customer cushion covers with a great 1st time buyer discount. Thank you

Date of experience: May 5, 2021
New York
1 review
0 helpful votes
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Green Egg Cover
June 28, 2021

They don't know how to make green egg covers. For a company that makes all covers, the experience was a total disaster. The grill cover does not fit at all and is unusable. They should know how to make a large green egg cover. It is one of the more popular grills out there. Would never recommend

Date of experience: May 29, 2021
Texas
1 review
0 helpful votes
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Excellent!
May 29, 2021

Great customer service and the quality of the cover is great!

Date of experience: May 29, 2021
Hawaii
1 review
0 helpful votes
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Great cover, hope it lasts
May 29, 2021

Shipping took a little long but will see how the product holds up in time

Date of experience: May 29, 2021
Virginia
1 review
0 helpful votes
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High quality!
May 29, 2021
Updated review

I've now made 2 purchases from here. The quality is amazing. Sturdy zipper, beautifully hidden. Perfect fit. Communication on order status was not to much, not too little.

Date of experience: May 29, 2021

Easy to understand
April 27, 2021
Previous review

Easy to understand

Date of experience: April 27, 2021
Tennessee
1 review
0 helpful votes
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New Look for the Patio
May 29, 2021

Great directions on how to measure. All cushion covers - outdoor sofa, loveseat and throw pillows - fit and the colors are as seen in the website.

Date of experience: May 29, 2021
Minnesota
1 review
0 helpful votes
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Did not fit
June 28, 2021

I sent exact dimensions for the cover for an outdoor wooden swing and it's too small. Doesn't fit

Date of experience: May 29, 2021
Germany
1 review
0 helpful votes
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Good product
May 29, 2021

The shipment arrived on time, it's a good quality canvas/tarp. I need to locate a good hookup pins for attachment to the awning flat roof.

Date of experience: May 29, 2021
Washington
1 review
0 helpful votes
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Very pleased
May 29, 2021

I ordered replacement covers for my patio love seat and two chairs. They all fit perfectly and are better made than the Sunbrella ones the set came with.

Date of experience: May 29, 2021
Texas
1 review
0 helpful votes
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Wrong size
June 28, 2021

The customer service in preparing the product was good, but when they shipped it, it didn't fit my furniture. Have been attempting to remedy but I'm not getting anybody to answer my requests.

Date of experience: May 29, 2021
New York
1 review
0 helpful votes
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Three person swing cushions
May 29, 2021
Updated review

Great site. Covers fit great and seem to be very durable. Very please with the

Date of experience: May 29, 2021

Great site
May 4, 2021
Previous review

Great site

Date of experience: May 4, 2021
Wisconsin
1 review
0 helpful votes
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Boat seat cover
May 29, 2021

Very heavy duty covers. The ordering process was very thorough and I appreciated the follow up emails to confirm the measurements and specs for the covers. From order to delivery date was just under 3 weeks and quicker than promised. Great quality product!

Date of experience: May 29, 2021
Illinois
1 review
0 helpful votes
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Still have not gotten a response
June 28, 2021

I called to return my order, I called, they had me explain everything to them, then said, "oh well email *******@coversandall.com" and they'll help you. So, I thought, ok? So, then after that long pointless phone call, I emailed TWICE this past week, and still haven't heard back from anyone, except for this survey. Are you kidding me?!

Date of experience: May 29, 2021
Iowa
1 review
0 helpful votes
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Great generator cover.
May 29, 2021

Excellent workmanship and attention to detail. Easy to order.

Date of experience: May 29, 2021
Georgia
1 review
0 helpful votes
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5 Star Product. 3 Star Customer Service
May 29, 2021
Updated review

Great Covers. Great Service from previous orders. Shipped FedEx and required signatures. Created issues and could get no one one the phone at FedEx or Covers and All. Covers and All phone system is terrible. Make sure it's all right before you buy or you may have issues.

Date of experience: May 29, 2021

Great Covers
April 30, 2021
Previous review

Great Covers. Great Service from previous orders. I expect this will be the same.

Date of experience: April 30, 2021
Massachusetts
1 review
0 helpful votes
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They fit great!
May 29, 2021

We bought covers for our circular couch and bar stools- we followed your measurement instructions, and it all fits great! Thanks so much fir the prompt service too!

Date of experience: May 29, 2021
New Jersey
1 review
0 helpful votes
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Rip-off
June 28, 2021

I never received my order and I will never use covers and all again nor will refer anyone to buy from covers and all.

Date of experience: May 29, 2021
Florida
1 review
0 helpful votes
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On time shipping, fabric is great water repellent and nice sturdy zippers.

Date of experience: May 29, 2021
Michigan
1 review
0 helpful votes
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Great fit
May 29, 2021

The cover was a perfect fit for my fire pit. Quality of material and workmen ship was outstanding.

Date of experience: May 29, 2021
Connecticut
3 reviews
0 helpful votes
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High Quality Product my ex
May 29, 2021

I needed new co ears for my outdoor foot rests. The product that arrived exceeded my expectations. The fabric and zipper for the cover will last for years.

Date of experience: May 29, 2021