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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Maryland
2 reviews
0 helpful votes
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Somewhat satisfied
July 2, 2021
Updated review

Variety, quality, easy to shop, good customer service.

Date of experience: June 2, 2021

Easy shopping
May 7, 2021
Previous review

Easy shopping

Date of experience: May 7, 2021
Wisconsin
1 review
0 helpful votes
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Patio covers
June 2, 2021

Very happy with quality, fit and finish! Hopefully they hold up as well as they look, but material seems to be high quality.

Date of experience: June 2, 2021
Illinois
1 review
0 helpful votes
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Love my new speaker covers. Water resistant. Great quality! Shipment received quicker than I expected. Thank you!

Date of experience: June 2, 2021
California
1 review
0 helpful votes
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Round table cover
June 2, 2021

Selecting the cover, color, material was easy.
They contacted me to verify the thickness of the table as that would affect the cut of the cover. It took a bit of time (about 4 weeks) but the cover i received fits very tight, should be no problem if it gets windy. I would order again if i need to cover another item.

Date of experience: June 1, 2021
Illinois
1 review
0 helpful votes
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Finally found what I needed!
June 2, 2021
Updated review

I've been looking everywhere for a cover for my small tabletop firepit. Couldn't find one anywhere until this site. It's perfect.

Date of experience: June 1, 2021

I've been looking for a cover for my small tabletop...
May 3, 2021
Previous review

I've been looking for a cover for my small tabletop firepit. Couldn't find one anywhere until this site. It's perfect

Date of experience: May 3, 2021
Michigan
1 review
0 helpful votes
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Wanted to love it
July 2, 2021

The cover for my coffee table is perfect! However the custom cover does not actually fit :( Despite several emails back and forth the width of the cover was made for the benches and does not include width for the armrests. I am really hoping the cover does not rip early or leave marks on the wooden furniture. I am overall pleased with the quality of the cover but ultimately disappointed that (especially for the cost) it does not fit.

Date of experience: June 1, 2021
Washington
1 review
0 helpful votes
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Happy
June 1, 2021

You asked what size, I gave you the dimensions, you made them, and guess what? They fit perfectly. We are very satisficed.
Thank you!

Date of experience: June 1, 2021
Arizona
1 review
0 helpful votes
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Order process was easy. The cover was made two feet in length too long. I checked my measurements and they were correct. Connected the service department and sent pictures of the issue did not receive a response.

Date of experience: June 1, 2021
Washington
1 review
0 helpful votes
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Patio covers
June 1, 2021
Updated review

Great cover, arrived on time and awesome fit. Look good and ready for any bad weather conditions.

Date of experience: June 1, 2021

Great cover, arrived on time and awesome fit
May 14, 2021
Previous review

Great cover, arrived on time and awesome fit

Date of experience: May 14, 2021
New Hampshire
1 review
0 helpful votes
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Wrong size.
July 1, 2021
Updated review

I ordered 2 covers for my boat one was for the leaning post which I am satisfied with. The 2 nd was supposed to be a single one piece cover just to protect the front console from the weather, however the cover came the right size but it had a front and back 10 inch opening as if to cover 4 sides of something. I only wanted the one piece shield type. It is too large and bulky. I also had to order 2 different times rather than both pieces on one order. ThanksFrank c. Spring, jr.

Date of experience: June 1, 2021

Wrong size.
June 30, 2021
Previous review

I ordered 2 covers for my boat one was for the leaning post which I am satisfied with. The 2 nd was supposed to be a single one piece cover just to protect the front console from the weather, however the cover came the right size but it had a front and back 10 inch opening as if to cover 4 sides of something. I only wanted the one piece shield type. It is too large and bulky. I also had to order 2 different times rather than both pieces on one order. ThanksFrank c. Spring, jr.

Date of experience: May 31, 2021
Florida
1 review
0 helpful votes
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Grill Cover
June 1, 2021

Fit my grill perfect! It took a little longer to receive than I expected however.

Date of experience: June 1, 2021
Georgia
1 review
0 helpful votes
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Hunting down a cover hut
June 1, 2021

From start to finish my order was efficiently prepared. From making sure the measurements were correct to keeping me informed of the progress. They do not hesitate to ask questions so that your order is exactly what you want.

Date of experience: June 1, 2021
Arizona
1 review
0 helpful votes
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It would be nice to have immediate online help. I had questions that took me a few days to get answers. Also, the problem was on my end in measuring. It is very difficult to measure pillows and cushions because of rounded edges and the middles puff out. Consequently, I had to JAM and CRAM a couple cushions into the new covers and other cushion covers were too loose. I was very impressed with the strong seams and zipper though. Also. The covers had a shinny look to them that I wasn't real happy with but material looked to be great quality.

Date of experience: June 1, 2021
Missouri
1 review
0 helpful votes
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Nicely made!
June 1, 2021
Updated review

Nice prices! Custom measurements... I look to do more purchases in the future!

Date of experience: June 1, 2021

Nice prices!
April 26, 2021
Previous review

Nice prices! Custom measurements... I look to do more purchases in the future!

Date of experience: April 26, 2021
Indiana
2 reviews
0 helpful votes
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Great Cover
June 1, 2021
Updated review

Provided measurements for the grill. The company did request more details. The cover that was sent is very thick and strong. The overall size of the cover tends to be a bit big - they probably allow some fudge factor to the measurements to make sure it is not too small.

Date of experience: June 1, 2021

Efficient and well laid out checkout process
April 23, 2021
Previous review

Efficient and well laid out checkout process.

Date of experience: April 23, 2021
Texas
2 reviews
0 helpful votes
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Completely Satisfied.
June 1, 2021
Updated review

The order process is laid out in easy to follow steps that aid you in making the right selection based on your needs.

Date of experience: June 1, 2021

Easy design/order process
April 26, 2021
Previous review

Easy design/order process

Date of experience: April 26, 2021
Washington
1 review
0 helpful votes
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My order was supposed to arrive on 5/21 based on the shipping I selected and paid extra for. I received an email on 5/21 indicating my order was ready for shipping the day it was supposed to arrive. It's now been an additional 10 days and apparently I will receive tomorrow (6/2). Very frustrating.

Date of experience: June 1, 2021
New Hampshire
1 review
0 helpful votes
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High Quality Covers
June 1, 2021

It does take a bit of time to receive your purchase but we'll worth the wait when you receive a high quality cover... so pleased...

Date of experience: June 1, 2021
Arizona
1 review
0 helpful votes
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Covers & All was able to make a cushion cover for my porch swing that I was not able to replace because of the size of the cushion. So very happy for the quality and the completed look!

Date of experience: June 1, 2021
Utah
1 review
0 helpful votes
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Patio cushion covers
June 1, 2021
Updated review

Easy to navigate what I needed. It was way less expensive than replacing the cushions, and really good quality. The covers look great!

Date of experience: June 1, 2021

Easy to navigate what I needed
May 2, 2021
Previous review

Easy to navigate what I needed. I received a discount for applying to the newsletter, which made purchasing the product an easier decision.

Date of experience: May 1, 2021