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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,086
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Colorado
1 review
0 helpful votes
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Great quality and fast shipping
June 19, 2021

Expected delivery was for June 30 and they arrived June 18, just in time for our party on the 19th! The quality is great and they fit my cushions perfectly. I found this company as I was having a hard time finding a cushion replacement in the size I needed, I love that we were able to just find covers as the cushions still work great, they just had a rip in the fabric. Would definitely recommend this company.

Date of experience: June 19, 2021
Colorado
1 review
0 helpful votes
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Great Experience
June 19, 2021
Updated review

Way Too Easy! Great quality and accuracy on the measurements. Got exactly what I ordered on 12 custom cushion covers. So glad I decided to refresh the cushions on my outdoor furniture rather than replacing the entire set.

Date of experience: June 19, 2021

Way Too Easy!
June 5, 2021
Previous review

Way Too Easy!

Date of experience: June 5, 2021
Colorado
1 review
0 helpful votes
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Excellent
June 19, 2021

Placed order online easily. Items we a good price. Shipment arrived quicker than expected and was pleasantly surprised at the the quality as it was better than expected!

Date of experience: June 19, 2021
New Jersey
1 review
0 helpful votes
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First time experience with Covers & All. Product was high quality. Customer service was excellent. Had a custom cover made for a large sectional and chair. Had to reach out to them to make sure both covers would match since they were offered in different fabrics. Communication was great and they were able to make both covers from same fabric.

Date of experience: June 19, 2021
Florida
1 review
0 helpful votes
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Not bad..
June 19, 2021

I love the fact the covers fit my patio set. They are a little big but they will work just fine.

Date of experience: June 19, 2021
Banner B. Covers & All USA Rep
over a year old

Hello Trischa. Thank you for taking the time to review your recent Coversandall purchase. We are glad that we were able to offer what you were looking for and that our service met your expectations.

For most of our covers, we typically provide 1 to 3 inches of leeway for easy put on / pull off. Since cushion covers need to be a snug fit, we do not provide any leeway. However, our records indicate that you specifically requested us to "add one inch to every measurement" since you would not be removing the old covers.

We understanding that when ordering online there is always some anxiety about the fit. Nevertheless, we are happy that it worked out well for you. Thank you for choosing Coversandall. We look forward to delighting you again with your next order!

Maryland
1 review
0 helpful votes
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Best place for custom covers!
June 19, 2021
Updated review

Easy order process with great guidance on submitting measurements for customs sizes. I've ordered two covers from them (one, a cover for an outdoor circular sectional couch) and I've been so pleased! Quality product and a great buying experience—- highly recommend!

Date of experience: June 19, 2021

Easy process, great guidance when ordering customs...
June 6, 2021
Previous review

Easy process, great guidance when ordering customs sizes, quality product!

Date of experience: June 6, 2021
Texas
2 reviews
0 helpful votes
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I got my order in three pieces whereas in the notes it was mentioned to stitch all the pieces together. I was given assurances that I they will be stitched together. These are came from India. I cannot send it back to them to get it fixed. Next time I will use a local company for my orders.

Date of experience: June 19, 2021
Banner B. Covers & All USA Rep
over a year old

Muhammad, we are gravely sorry to note the issue. Could you please drop an email to our complaints team at [email protected] with the details of this case, along with a picture of the taffeta label that is sewn to the inside seam of the cover so that we can aim for a resolution in this matter?
Please include relevant proof about the discussion highlighted in this review so that our team can offer a resolution without much ado.

Illinois
1 review
0 helpful votes
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Bench seat cover
June 19, 2021

Fits perfect and arrived earlier then expected. Was super easy!

Date of experience: June 18, 2021
Hawaii
1 review
0 helpful votes
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Quality covers
June 19, 2021
Updated review

They continued to ask questions for measurements which I appreciated. This is my first experience so I now know how to better take measurements.

Date of experience: June 18, 2021

Appears to be easy to order..
May 10, 2021
Previous review

Appears to be easy to order..

Date of experience: May 10, 2021
Alabama
1 review
0 helpful votes
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Big Green Egg Cover
June 19, 2021
Updated review

Website order placement very thorough and easy to use.

Date of experience: June 18, 2021

Website order placement very thorough and easy to use
May 10, 2021
Previous review

Website order placement very thorough and easy to use.

Date of experience: May 10, 2021
Texas
1 review
0 helpful votes
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Chair covers
June 19, 2021
Updated review

We ordered covers for 2 chairs and a love seat. They shipped fast and fit perfect. We are going to order a matching cover for the grill.

Date of experience: June 18, 2021

Ordering was very easy
May 23, 2021
Previous review

Ordering was very easy.

Date of experience: May 23, 2021
New Jersey
1 review
0 helpful votes
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Very informative, easy ordering. Website was very user friendly, very nice experience

Date of experience: June 18, 2021
Illinois
1 review
0 helpful votes
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Great transaction
June 18, 2021

It was a great experience From start to finish. Great product

Date of experience: June 18, 2021
Utah
1 review
0 helpful votes
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I looked and looked for a website to replace my outdoor sectional, the website was easy to use, I was kept up to date with the shipping process and the product was better than even I had hoped for. Thanks so much, I will refer everyone to you and will use your service again.

Date of experience: June 18, 2021
Arizona
1 review
0 helpful votes
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Covers save money and cut down on waste. Easy to measure, easy to fit.

Date of experience: June 18, 2021
Washington
1 review
0 helpful votes
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RV cushion covers
June 18, 2021
Updated review

I was very surprised to see the quality of these custom covers. The material is very durable and perfect for my RV cushions.

Date of experience: June 18, 2021

Easy to navigate
June 2, 2021
Previous review

Easy to navigate.

Date of experience: June 2, 2021
Pennsylvania
1 review
0 helpful votes
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Curved patio furniture cover
June 18, 2021
Updated review

I was a little skeptical about ordering something online by using specific measurements for fear of it not fitting correct. If you were unsure you asked and made sure by sending me exactly what measurements you needed and had e check them. Great customer service.

Date of experience: June 18, 2021

So far so good on the ordering
May 24, 2021
Previous review

So far so good on the ordering

Date of experience: May 23, 2021
Texas
1 review
0 helpful votes
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Excellent!
June 18, 2021

Great experience! The ordering was easy, shipping was fast and the covers fit great!

Date of experience: June 18, 2021
Arizona
1 review
0 helpful votes
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Custom made cover
June 18, 2021
Updated review

Easy to use, diaghram with dimension very helpful. Will certainly use Covers & All again.

Date of experience: June 18, 2021

Easy to use
June 5, 2021
Previous review

Easy to use

Date of experience: June 5, 2021
Idaho
1 review
0 helpful votes
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Good product
June 18, 2021

Product was good quality. Fit was perfect. On-line ordering was easy.

Date of experience: June 18, 2021