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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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It was hard ti get the correct dimensions, into the order, but after i did the finished products were great
It was hard ti get the correct dimensions, into the order
I asked not to install grommets at the corners, but they were installed.
Exceptional service. The care you had in verifying the measurements was thoughtful. The grill cover is of exceptional quality, next to none and it fits perfect! I have had my grill for 30 years and never had a finer cover! Thank you!
Items were a perfect fit and just as described. Zippers were sturdy and outdoor fabric was a nice quality and easy to clean. VERY Pleased especially with the odd shaped pillows that were costumed fitted. Will order from again!
Website- easy to use. Looking forward to seeing the quality of the covers.
Very good, received a week before expected, the product looks great, fit is perfect and material is of good quality.
Satisfactory and found what I needed. The shipping was a little slow
Easy process to follow. Would like more detail and pictures of the fastening options and why you would choose one over the other.
Hello Craig. We are sorry to learn that your Custom Griddle Cover does not fit as expected.
We passionately handcraft hundreds of covers each day, and admittedly sometimes we make a mistake. However, we firmly believe in making it right when given the opportunity. Regrettably, we are unable to locate any communication from your registered phone number or email address about this issue.
You can view the final agreed dimensions by signing into your Coversandall account. Kindly compare the agreed size with the cover you have received. If you find a discrepancy, please take a picture of the product showing the incorrect measurement using a tape measure and email us at [email protected]. We are committed to replacing any cover that has not been fabricated as ordered.
Easy process to follow. Would like more detail and pictures of the fastening options and why you would choose one over the other.
I started a search for a sun shade and thought that is what I was looking at. But instead I got a plastic tarp. When I placed the order I did not notice that the fabric choice had been changed, so now I have an expensive tarp I don't want or need.
Hello Richard. Thank you for the rating and feedback on your recent Coversandall purchase.
We are sorry to learn that your Custom Pergola Cover did not turn out as expected. However, we have worked hard to make the order process as transparent as possible. The product page lists the specifications of each fabric prominently. On your order the selected material is Tarp Max - 1000 Denier, PVC Coated Polyester. PVC is plastic.
It is not possible for the fabric choice to 'change' automatically. Nevertheless, your order confirmation email also lists all your selections. In case you have inadvertently made the wrong choice, you can contact us immediately and we'll be happy to amend your order (as long as production has not commenced).
May we suggest that you order our Free Swatch Kit to get a glimpse of all the fabrics we have on offer? There is no cost associated with ordering one and we feel you would find it useful. You can order the kit here:
https://www.coversandall.com/swatch-kit.html
If you have additional comments or questions, please feel welcome to write to us at [email protected].
Easy to order, website was easy to navigate, very pleased with the fit and material used.
Read the title and understand this was not a pleasant experience.
Hello Brian. We are sorry to learn that your custom fence screen did not turn out as imagined. From your chat and email conversations with our support team, we understand that you do not like the quality & color of the fabric.
Unfortunately, 'quality' is a vague term that cannot be measured. We have worked hard to make the order process as transparent as possible. With this goal in mind the product page does list the details of each material. For your cover the material chosen is Tarp Max which as described on the website is "1000 Denier, PVC Coated Polyester". A thumbnail is provided for each available color.
We have a range of fabrics available. For customers who wish to check each fabric and shade physically before placing the order, we even offer a Free Swatch Kit:
https://www.coversandall.com/swatch-kit.html
As mentioned in our Terms of Use, we are unable to accept returns in the absence of any error from our side. The product is custom cut to the size you order and we have no use for it. We certainly empathize with your situation; regrettably, we are unable to assist you as the product has been fabricated as ordered.
Website is good. Delivery issue however. Item still not received
Hello Jeanpaul. We understand your concern and are sorry for the delayed delivery.
Your order was placed on 2 May with Standard Ground shipping for delivery by 20 May. It was dispatched on 16 May and with a typical transit time of 2-3 days it should have reached you by the promised date.
Regrettably, despite using global shipping leaders DHL / FedEx / UPS, transit delay is outside our area of control. From the tracking page it appears your package is delayed or misplaced in transit. We are escalating this to our account manager at FedEx. Kindly allow up to 2 business days for us to contact you with a final resolution. Please be assured that if the package is declared lost, we will gladly issue a replacement or a full refund per your preference.
My custom chair covers fit perfectly and arrived much sooner than I expected.
Cover fits perfectly, fabric is sturdy and of excellent quality. Received the item quickly and the packaging was very secure.
Website made it quick and easy to place a custom order. Fulfillment was fast and product quality is great.
Good quality, good fit, as per the spec. Was easy to order with the online tools on their website.
We received our custom grill cover AHEAD of the expected date and we appreciated the quick turnaround. The most important parts of the custom cover fit very well. The very bottom didn't reach the knobs but that was probably a result of my measuring skills. Furthermore, it's not crucial that the bottom knobs get covered.
The process so far has gone smoothly.
I gave this rating because delivery date kept changing. However, the workmanship and product are great and deserve a 5 star.
Edward, we value your candid feedback. We shall pitch this concern internally and consider this for our future improvements. Regards
I would give the product a 4+ I had ordered some sizes that were very close and I thought they would be marked, but they were not. No biggie just had to do a little trial and error. The only negative thing is I ordered replacement covers for patio furniture ( squirrels tore other fabric but cushions still good) was that the seat cushions were hard to get in the cover as they had expanded a bit from the weight of people sitting on them... all others were great. All in all and pretty positive experience,
Great quality and design. I provided exact measurements but both covers are really tight fit.
Pat, thanks for appreciating the quality of the product and the design. Ideally, the covers should not be tight as our covers are manufactured with additional leeway so that it is easy to put on or take off the cover. Thus, if it is too tight we presume a possible error in measurement or manufacturing. Given the situation, we would advise you to drop an email to our complaints team at [email protected] with the following information -
>> A picture of the taffeta label sewn on the inside seam of the cover
>> Additional pictures with a tape measure
>> A short video clip of someone putting on and later taking off the cover so that it helps us assess the problem in its entirety
Regards
Had to cancel cart several times, back out, to add picture, them again to add comments to order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lily. Thank you for the rating and feedback on your recent Coversandall purchase.
We do see your note on the order requesting 'no grommets'. Please accept our apologies if we overlooked this during our quality check.
You are entitled to a free replacement since the product was not fabricated as ordered. Alternatively, if you can still use the product we'll be glad to offer you 20% of the total order value as instore credit for future use. Could you please write to us at [email protected] to indicate your preference? Kindly also attach a picture of the tarp showing the grommet(s) as well as the taffeta label (sewn on the back edge).