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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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New York
3 reviews
0 helpful votes
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Love these covers
July 22, 2021

I love these however I ordered the wrong size on 6-3-21 and called back the next day to cancel. However they said it was in process already (really?) and would be charged 40% to cancel. They didn't ship out till 6-23-21... I get it if they were already cutting the stuff but they couldn't have been, it was just in there system. One thing is is that they are really nice covers. The blue is very rich and well made.

Date of experience: July 22, 2021
Kentucky
1 review
0 helpful votes
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Fits great! Looks Fantastic!
July 22, 2021

This works well on my firepit and makes it look like a table when we are not using the fire element.

Date of experience: July 22, 2021
California
1 review
0 helpful votes
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Perfection!
July 22, 2021

The patio cushion covers exceeded my expectations. They were constructed to the exact measurements, made of durable vinyl lined material and were stylish fabric on the outside. They have elevated the look of my sectional and have added many more years to it's use. Thank you!

Date of experience: July 22, 2021
Colorado
1 review
0 helpful votes
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Great deck chair covers
July 22, 2021

Our new deck chair covers from Covers & All arrived very quickly, fit perfectly and are quite handsome. We're very happy with the product and service.

Date of experience: July 22, 2021
Pennsylvania
1 review
0 helpful votes
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Perfect Fit!
July 22, 2021

Delivery was much sooner than I was told or expected.

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
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Motor cover
July 22, 2021

Very happy with outcome, couple rounds of design changes, then just waited for order

Date of experience: July 22, 2021
Florida
1 review
0 helpful votes
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Excellent
July 22, 2021

Fast shipping, perfect fit, great material for outdoor

Date of experience: July 22, 2021
Connecticut
1 review
0 helpful votes
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Great experience
July 22, 2021

Our covers fit perfectly and look great! They arrived almost a week earlier than the estimated delivery date, which was a nice surprise. I'm so happy that I found this company to order custom sized covers!

Date of experience: July 22, 2021
Massachusetts
1 review
0 helpful votes
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Great product
July 22, 2021

Easy to use and intuitive site. Great value items. Excellent quality of construction and materials

Date of experience: July 22, 2021
Virginia
1 review
0 helpful votes
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Bill
July 22, 2021

Easy to work with and accommodating. I have a grill top mounted in an outdoor cooking center with a side burner and they made a custom cover that fits perfectly.

Date of experience: July 22, 2021
New Jersey
1 review
0 helpful votes
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BBQ Cover.
July 22, 2021

Best cover compared with the garbage in the stores.

Date of experience: July 22, 2021
South Carolina
1 review
0 helpful votes
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Outdoor Covers
July 22, 2021

Great quality covers custom fit perfectly very happy

Date of experience: July 22, 2021
Georgia
1 review
0 helpful votes
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Excellent table cover
July 22, 2021

Bought a cover for a rectangular table on our deck, and it fits nice and snug (elastic edges). Very happy with the quality and appearance of the cover. It arrived in less than 2 weeks, and I received email updates regularly. Will definitely order from Covers & All again

Date of experience: July 22, 2021
New Jersey
1 review
0 helpful votes
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Always the perfect fit
July 22, 2021

This is my second custom made cover for my outdoor furniture and it upholds to the weather and fits perfect and looks beautiful

Date of experience: July 22, 2021
Texas
1 review
0 helpful votes
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Cover
July 22, 2021

Great product but absolutely hate the "signature required" shipping policy. Extremely inconvenient being that FedEx attempts to deliver your package somewhere between 8a-5p Mon thru Fri which is usually around the same time that about 99% of Americans are at work and not able to "sign". It really discourages shopping in a world so obsessed with efficiency, time management, and customer service. The competition (you) should not be making the experience of receiving a product more inconvenient for the consumer. That being said, my wife had to drive to a FedEx store to pickup the package. To millennials that's like getting on a horse to go milk a cow, no one does it.

Date of experience: July 22, 2021
California
1 review
0 helpful votes
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Ordering shopping Bags
July 22, 2021
Updated review

As always, it's simple and easy to use with PayPal.
Jimmy

Date of experience: July 21, 2021

As always, it's simple and easy to use with PayPal
July 7, 2021
Previous review

As always, it's simple and easy to use with PayPal.
Jimmy

Date of experience: July 7, 2021
Arizona
1 review
0 helpful votes
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Gas bbq cover
July 21, 2021

Good no problems. Easy to order and work with. Good color selection

Date of experience: July 21, 2021
Rhode Island
1 review
0 helpful votes
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Cover
July 21, 2021

Easy ordering and on time delivery. Have ordered an additional cover for a different item. Just waiting for delivery.

Date of experience: July 21, 2021
Oregon
1 review
0 helpful votes
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Color
July 21, 2021
Updated review

I ordered beige color for my table covers. The color is green.

Date of experience: July 21, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Betty. We are sorry to note your disappointment with the color of your cushion covers.

'Beige' being a generic term that can point towards one of many shades, we have provided a thumbnail on the product page for each available color. For your reference, here is a direct link to the thumbnail for Cover Max Beige:

https://cdn.coversandall.com/wysiwyg/swatches/store_1/cover-max-beige.jpg

Keep in mind that depending on the display settings of your screen, there may be some difference between what you see and what the actual color is.

Nevertheless, our support team did respond to your email on 18 July requesting pictures of the covers clearly showing the incorrect color. Kindly write back with the requested images so that we can look into this and assist you with an appropriate resolution.


Easy to use and easy to order..
June 29, 2021
Previous review

Easy to use and easy to order..

Date of experience: June 29, 2021
Oklahoma
1 review
0 helpful votes
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Protect your investment!
July 21, 2021

I had to work my way through the order process but it is well worth it. I have a large half grill - half griddle on my covered back patio. I purchased a cover locally that lasted two days before the Oklahoma wind came sweeping down the plains and shredded it. The dust and the rain coated my grill and had to be cleaned.
My cover from Covers and all withstood a storm that night that rivaled the one that shredded my first cover and is none worse the wear. It is attractive and quite sturdy.
The cover came with a pocket on each end and I was not expecting that. It just happens the pockets are upside down. Like I said I was not expecting them so no fowl - no harm.
Over all I'm very pleased with the cover from Covers & All, as my goal was to protect my investment - the grill / griddle.
Thanks to all. I will recommend friends and family to get their covers from "Covers & All".

Date of experience: July 21, 2021