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Covers & All Australia Reviews Summary
Covers & All Australia has a rating of 4.8 stars from 6,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Australia most frequently mention good quality, customer service and fast delivery. Covers & All Australia ranks 5th among Home Decor sites.
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Order process efficient, delivery was slower than advised however could not make any changes once order placed
I mistakenly thought I was getting a cushion cover with the filling inside as I was looking for something I could use as a cushion for a sofa bed. So I will have to buy a mattress/foam insert for the cushion cover before I can use it.
Hi Debbie, we regret the inconvenience this has caused you. We certainly understand this kind of error can happen anytime while ordering online. To avoid such issues in the future, we would suggest contacting our 24 X 7 call or chat helplines for step-by-step assistance with the order placement. You can also check https://www.coversandall.com.au/cushion-pillow-covers/cushion-insert/square-rectangle-cushion-insert-p to order inserts for the covers.
Easy store to navigate and place an order, quick delivery, well packaged and while I haven't tried the tarp yet it looks very tough, certainly the edging and eyelets are good quality and well sewn/attached
It was so easy to order online and the finished product was fantastic, everything fitted like glove.
I found the online ordering easy to use. The instructions for measuring your items is well designed and having the live chat was helpful to ensure what I wish to purchase was correct and prompt. The covers look very durable and fit perfectly without being a struggle to put on or remove. I'm glad I chose these to protect my recently purchased outdoor lounge setting.
Product is of good quality but a bit too big, so it sags in the middle & touches the water; which may affect its effectiveness quicker than anticipated.
Hi Coralie, as part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize. We request you to raise a ticket from your Covers&all account and share real-time images showing the issues. Please be assured that we will look into it promptly.
Warning- cushion max is actually PU coated horrible fabric! Such a shame because quality of manufacture actually seems ok, albeit a bit loose fitting, but it was not clear from the website that 2 of 3 fabric options have plastic PU coating. A waste of money and materials unfortunately.
I was a bit wary of ordering covers for my outdoor daybed online but after reading customer reviews decided to take a chance. My covers came and I was absolutely blown away! I decided to choose the navy and white material and was pleasantly surprised when it came. The material is high quality, soft to the touch and a very fine white/ navy stripe…really lovely. The fit is perfect, double zip is high quality and the piping is beautifully done. I would order again in a heartbeat. They were so cheap compared to other places but can honestly say what you get is a quality product. Totally happy!
I'm happy to endorse this company. The product is high quality and it was delivered in a timely manner.
I'm certain that our chairs will now be protected on our verandah. I couldn't have made the covers better or cheaper myself.
Fantastic service. Quick follow up by service team (over the weekend) to get design/dimension approval, and extremely fast manufacture and shipping. Unfortunately delivery took a week longer than estimated as it was shipped from India, however that was ok as the quality is great and it fits the storage box perfectly.
Haven't tested whether it is waterproof yet but appears to be.
Highly recommend if you are looking for a cover of bespoke dimensions.
Easy to deal with, attention to detail and great in corresponding
Great quality product. I order 6 pieces all with different dimensions and they all arrived on spec and on time. Thanks.
I wasn't sure what to expect but I'm really pleased with the cover. The materials are high quality and it's cut and finished perfectly.
I would happily purchase again.
Reasonably priced for quality material customised to my measurements. And took no time at all. Very happy with my experience. Thanks
Great pricing and next level quality of service. Although this review process is challenging...
Great experience all round. Quality product at very reasonable price. Highly recommend their services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lee, we regret the inconvenience this has caused you. Our priority is to deliver prompt and efficient service along with trustable products. We certainly understand the importance of providing courteous service to our clients and prompt assistance. Due to unforeseen circumstances and unexpectedly high volume, we were unable to answer your emails promptly. Please be assured that we are working on this and resolve the issue at the earliest.
To avoid these kinds of issues, we always suggest contacting us via chat or call helplines within 2 hours of the order placement. Regrettably, we won't be able to assist you further in this regard.