Good quality covers, received very quickly. Company were swift to respond when I thought I had a problem, however, this was resolved with helpful, quick assistance from the team.
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We have been really suffering in these endless heatwaves with four glass sky lights in our kitchen in London. Blinds were going to take months, so we decided to order some bespoke covers -we couldn't be more impressed. Fantastic quality, fast delivery and the sizing is all perfect. We are finally cool and couldn't recommend Cover &All more highly. Thank you
Helpful guide on what measurements are needed and how to take them. Process was reasonably easy.
Thank you, Kevin! We're glad you found our measurement guide helpful and that the ordering process was easy to follow. We appreciate your feedback and look forward to serving you again.
Easy to use website measurements explained no problem over good experience
Thank you, Ian! We're delighted to hear you found our website easy to use and that the measurement instructions were clear. We truly appreciate your feedback and are glad you had a great overall experience.
Excellent service with quick production and delivery
Hey Christopher! We are delighted to hear that you are pleased with our product, service and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Arrived well wrapped. Excellent work, material was very thick and well stitched.
Hey Gary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Overall a good experience. Few issues re ordering and reviewing my order so the items could proceed but once over these issues there were no further problems
Hey Ian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This product is great quality and looks great on our pergola. The communication regarding the progress of my order was great too so I knew what was happening at all times and it was delivered well within the expected timeframe. I would highly recommend this company.
Hey Joanne! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Delivery was delayed by a week which would have been of no significance if we had not been in the midst of a heatwave. However we have it now for the rest of the summer.
Thank you for your feedback. We are delighted to know that you are satisfied with the product and the service you received.
We also appreciate your feedback regarding the delay. We will certainly take it into consideration as we continue working to improve our customer experience.
Excellent product and speedy delivery. However I would suggest that there are also central top and side holes/rings depending on the size of product ordered. This would have made the fit more taut.
Hello Caroline, thank you for taking the time to share your feedback. We're delighted to hear that you were pleased with the product and our turnaround time.
Regarding your concern, you can choose your preferred grommet placement directly on the product page while placing your order. If you have any additional questions or need further assistance, please don't hesitate to contact us. We're always happy to help.
Usually good and I am sure the missing goods will be replaced
Hello Calum, thank you for your feedback. We are delighted to know that you are satisfied with the product. Please be assured that your mattress cover has been shipped separately, and you should have received the tracking details. According to the latest tracking update, the estimated delivery date is Monday. If you have any other questions or concerns, please feel free to contact us. We will be more than happy to assist you.
Ordered a bespoke heavy canvas sheet to specific dimensions, which was delivered on spec and is doing the job I need of it. Heavier duty than I was expecting, pleased with it.
Hey Guy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very poor. No response to emails asking where my order is. A delivery date was givien now wellpassed and despite emails no response.
Hi Michael, we're sorry to hear about your experience and sincerely apologize for the lack of communication and the delay with your order. We have escalated this issue to the relevant team, and they will contact you with an update as soon as possible. Thank you for your patience.
Really good and an excellent product fit is perfect and the product colour is great
Thank you, David! We’re delighted to hear that you’re happy with the product quality, perfect fit, and color. We truly appreciate your support and feedback!
Initially, UPS could not deliver to my address although the address was on the package but not in a very legible form. However, after contacting Covers & All the problem was resolved and UPS eventually delivered the cover without further incident.
The cover fitted perfectly on our table and the material feels sturdy and well made which is desirable for our windy location. I am very pleased with the product and service.
Dear Customer, We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website would not accept my address on Apple Pay stating it was incorrect ( it wasn't)
After calls and emails finally got it right.
On arrival of the product we were disappointed as only 1 hole in each corner to attach a large tarpaulin. We will have to rectify this before we can use it.
Hi Karen, Our team has reached out to you for more details. We are currently awaiting your response to provide further assistance.
See comments above. Excellent quality. Fits furniture like a glove. Very happy
Thank you, Stephen! We're delighted to hear that you’re very happy with the quality and fit of the cover. It’s wonderful to know it fits your furniture perfectly. We truly appreciate your support and feedback!
Goods excellent, accurate measurements a must website a bit confusing
Thank you for your feedback, John. We’re glad to hear you were happy with the product and service. We appreciate your comments regarding measurements and website navigation, and we’ll be sure to share them with our team as we continue improving the customer experience.
Good quality covers, received very quickly. Company were swift to respond when I thought I had a problem, however, this was resolved with helpful, quick assistance from the team.
Hey Wrendy! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I completed a 1* review recently. The review arrived before the goods and not at the best time.
The goods are great quality and though late, were well worth waiting for. Great customer service from Simran too.
Hey Rachel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My cushions are now soaking and full of mildew - i ordered this as the website says this would be prevented when items are stored in one of these custom made bags
Hello Kelly, we sincerely apologize for the inconvenience caused to you. Our team has reached out to you via email to verify the details. We are currently awaiting your response to provide further assistance.
Hey Sally! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!